Cross Hotel Kyoto

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cross Hotel Kyoto

Exterior detail
Reception
Property entrance
[NON SMOKING] Accessible Twin
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Kawaramachi Street
    1 min walk
  • Pontocho Alley
    1 min walk
  • Shijo Street
    7 min walk
  • Osaka (ITM-Itami)
    57 min drive

Room options

[NON SMOKING] Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

  • 76 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

  • 70 sq m
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Standard King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner Twin Room

  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room Plus

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Standard Twin Room

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Kyoto

With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. .This hotel is 0.9 mi (1.5 km) from Nishiki Market and 1.3 mi (2 km) from Kyoto Imperial Palace.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 km
  • Shijo Street - 7 min walk - 0.6 km
  • Nishiki Market - 8 min walk - 0.7 km
  • Nijō Castle - 3 min drive - 2.6 km
  • Kiyomizu Temple - 4 min drive - 3.2 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Riverfront Kyoto hotel in Karasuma with a 24-hour front desk
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite with Mediterranean cuisine at KIHARU Brasserie, a brasserie which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3300 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 982 out of 1206 reviews" "
Rating 8 - Good. 181 out of 1206 reviews" "
Rating 6 - Okay. 30 out of 1206 reviews" "
Rating 4 - Poor. 7 out of 1206 reviews" "
Rating 2 - Terrible. 6 out of 1206 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hong

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy staying at this hotel, strong recommendation to my friends, would love to come back!!
Stayed 3 nights in Aug 2024

6/10 Okay

Shiu Hung

Liked: Staff & service, property conditions & facilities
Poor Wi-Fi. We keep getting disconnected. Air conditioning in room was not strong as felt room was warm.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Great location.
Stayed 3 nights in Aug 2024

4/10 Poor

Edan

Poor staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, room and hotel were very clean and modern, convenient location. The buffet breakfast was very convenient and delicious. It had both western dishes and traditional Japanese food. Would stay here again.
Stayed 7 nights in Aug 2024

4/10 Poor

Edan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Cross is a reasonably priced, small hotel in a nice part of Kyoto with good access to plenty of restaurants, cafes, bars etc.
Stayed 3 nights in Aug 2024

10/10 Excellent

Huang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Location was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very comfortable rooms.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Grace Pei Lin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful front desk and concierge. Clean room with comfy beds. Would stay again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location. Staff was friendly and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Tylik

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping came in and moved all of our stuff when we did not put sign on door. Received a "stained" blanket that time when they weren't even supposed to change the sheets. Breakfast buffet was expensive and not worth it imo. BUT: the location is FANTASTIC. Great access to bus to Kyoto station, walk to Kiehan sanjo line across river for alternative. Fantastic food options down pontocho alley, Kawaramachi street and access to river! Not interested in staying anywhere else on my next visit. Great water pressure in showers. Great ac in room that goes down to 20c.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Staff & service, property conditions & facilities
Very clean, extremely well located
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the money
pretty hotel, good service. great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
A big surprise to how lovely this hotel was.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross hotel Kyoto is excellent in every way. It is a new property, elegant, modern and they thought of every detail and need for the traveler. K highly recommend it to any one. The location is superb.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for location and staff service. Room was small but comfortable. No gym or pool only downside.
Stayed 4 nights in Aug 2024

8/10 Good

Judi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, automated check-in was nice, bathroom layout was kind of weird. Overall, a very good place to stay in Kyoto!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location , close to dining options , Gion district , a little far from Kyoto station , but not a problem to us
Stayed 4 nights in Aug 2024

10/10 Excellent

Yik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, beautiful design, very handy location, helpful staff, excellent breakfast buffet, calm and quiet- overall an excellent experience!
Stayed 3 nights in Aug 2024