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Outstanding customer service and everything was closed by.

The owner/operators were some of the friendliest people on earth!!!! Even though there was a major language barrier, we still found a common ground and were able to be friends. I’d stay here again in the near future. (On a side note, the room was kinda small, and there wasn’t a closet, but I still give the hotel an A).

Todo

A Nicaraguan emerging & hidden gem! Although not part of my original itinerary, H & R Ranch is the superior choice. I originally booked my Mar 2024 trip to Nicaragua back in Sept. 2023 without any knowledge of H & R Ranch until the day of my flight. My determination of the unfortunate situation was eased from the moment I phoned H & R Ranch before my last minute booking throughout the duration of my stay at the ranch. The hospitality and experience is more than can be explained in this review, due to Tony's hospitality, my stay at H & R Ranch and the cigar factory tour he arranged has been one of my most cherish trips. H& R Ranch is about a 3-hour drive from the MGA airport, taxi about $100 USD one-way. The ranch appeared to be easy to find for the taxi. Check-in was easy & simple; I quickly found out that most of the team does not speak English, however the language barrier didn’t pose any issues. I was warmly greeted by Maury and we were able to bypass the language barrier to get me check-in. The rooms are as picture, very simple, no glitz & glam but perfect! The food is good, well seasoned. If you want serene, stillness, simple, an escape with breathtaking views and energy along so much more, in addition to Texas size hospitality in Nicaragua (Tony is from Texas) along with his amazing team Vanessa, Maury, Adie, and Jose, than visit Nicaragua and book your stay at H & R Ranch for an unforgettable and priceless experience.

The ad says washer and dryer but when you get there they tell you it's not for guests but you can use it. I used it for one wash and it took all the water in the tank so for the rest of the day we had no water. They came to fix it and it took until 10pm the following day. The owner of the property Sebastian then claimed we were not supposed to use the washer and it was our fault the water ran out. My shirt and underwear were ruined because of sludge pumped into the washer. The owner Sebastian would not compensate for this claiming we were not supposed to use the washer. Why advertise it then? If you are told it has hot water don't believe it, it only lasts 30 seconds. The place is very run down and not clean. Pancake like pillows and sheets worn thin and no blankets. I would like to have this property removed from Vrbo but they were not much help either, siding with the owner. STAY CLEAR OF THIS PLACE, YOY HAVE BEEN WARNED. RENT AT YOUR OWN DISCRETION. I FEEL MISLED AND CHEATED AND SEBASTIAN DOESN'T CARE ABOUT ANY OF THIS EXCEPT TAKING YOUR MONEY! VRBO ALSO DOESN'T CARE into the washer. It turned out that