Arenal Manoa is absolutely amazing!! The staff is fabulous, they know your name, polite, friendly. The grounds are beautiful, well kept. We stayed in the Chato Suite and it felt like our own private oasis with a breathtaking backyard space, swinging sofa, multiple sitting/laying arrangements around a fabulous pool with perfect views of the Arenal Volcano. Buffett breakfast included, sushi, pizza and restaurant on site, we ordered room service multiple times and received it quick. Spa by the river and multiple natural hot springs on the property, they added some in an adult only zone, all are surrounded and under the lush vegetation on the property and a perfect escape. We also booked RT transportation to/from hotel and 2 tours through them. Arenal Manoa staff know how to make you feel special and cater to your needs. It was a most memorable vacation and we will return!