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Lovely hotel sat overlooking Kandy and a sanctuary away from the business of elsewhere. As per other reviews, the road up is quite steep and winding but all of the drivers we had were very careful - use the Pick me app (Sri Lankan Uber) and it will cost about £1.50 in a tuk tuk and £2.50 in a taxi We found the staff to be exceptional - from the very moment you arrive in reception the whole team make you feel so welcome …special mentions to Gobi who was super helpful and Oliver and Olivia who give fantastic massages in the spa. Food in the restaurant was a good standard and reasonably priced, but whether it is there, your room or the infinity pool, this place is all about those beautiful views

Great hotel in the prime location but very quiet at night. Room was beautiful robes were so comfy staff was great would definitely come back

The Grand Serendib was a wonderful stay. The staff were extremely helpful and even helped with things like printing train tickets, they also made sure our special occasion felt even more special. Thank you very much to the entire team.

Prabhavi and Dinesh were very accommodating. Clean room and great service. Beautiful hotel

I have enjoyed my stay. Nice View from the balcony. Spacious and clean room. liked the pool as well. I wished they have Hala food.

It is very nice hotel, the view is pretty, but the staff are not trained at all, their is poor. The food is okay, heavy in the SriLankan food. I love the chef very helpful, excellent English, and pleasant. unfortunately I forgot his name.