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Bull Reina Isabel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bull Reina Isabel & Spa

Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Outdoor pool, pool umbrellas, pool loungers
Beach/ocean view
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008
  • Las Canteras Beach
    1 min walk
  • Santa Catalina Park
    4 min walk
  • El Muelle Shopping Center
    7 min walk
  • Las Palmas (LPA-Gran Canaria)
    37 min drive

Room options

View all photos for Standard Double Room (Spa access included)

Premium bedding, minibar, in-room safe, desk

Standard Double Room (Spa access included)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Spa access included)

Flat-screen TV

Junior Suite (Spa access included)

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included)

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Spa access included. 3 Adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Spa access included. 3 Adults)

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included)

  • 75 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included)

  • 23 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room (Spa access included)

Premium bedding, minibar, in-room safe, desk

Standard Single Room (Spa access included)

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the area

Las Palmas de Gran Canaria

When you stay at Bull Reina Isabel & Spa in Las Palmas de Gran Canaria, you'll be on the beach, just steps from Las Canteras Beach and 4 minutes by foot from Santa Catalina Park. .This beach hotel is 2.2 mi (3.6 km) from Port of Las Palmas and 0.4 mi (0.7 km) from La Regenta Modern Art Museum.

What's nearby

  • Las Canteras Beach - 1 min walk - 0.1 km
  • Santa Catalina Park - 4 min walk - 0.4 km
  • El Muelle Shopping Center - 7 min walk - 0.7 km
  • Mesa y Lopez Avenue - 9 min walk - 0.8 km
  • Port of Las Palmas - 7 min drive - 3.7 km

Getting around

  • Gran Canaria Airport (LPA) - 37 min drive

Restaurants

  • ‪Paparazzi - ‬1 min walk
  • ‪O Sole Mío - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Dulces de Portugal - ‬3 min walk
  • ‪Café Regina - ‬2 min walk

About this property

Bull Reina Isabel & Spa

Beach spa retreat walking distance from Santa Catalina Park
Bull Reina Isabel & Spa offers 225 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has massage/treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 225 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Grab a bite at Roma, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Las Palmas de Gran Canaria? This hotel has 9386 square feet (872 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Roma - Overlooking the ocean, this restaurant serves breakfast and dinner.
Summum - This restaurant specializes in Fusion cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Roma
  • Summum
  • Fiesta

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (9386 square feet)
  • A meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Bull Reina Isabel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 544 out of 876 reviews" "
Rating 8 - Good. 257 out of 876 reviews" "
Rating 6 - Okay. 53 out of 876 reviews" "
Rating 4 - Poor. 15 out of 876 reviews" "
Rating 2 - Terrible. 7 out of 876 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly, pool area was nice, food options were good. The lifts were not very reliable and the pool was closed on our last day without any notice. It was a shame there was limited lunch options at the hotel, but there were plenty of other options around. No lounge area at the hotel apart from the large foyer but not very practical for sitting with people.
Stayed 9 nights in Jun 2024

10/10 Excellent

Ann Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

TALVINDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside pool was in full repairs, which was disappointing. Spa was lovely. Staff at spa, hotel reception (especially Helmant), & dining areas were all lovely.
Stayed 5 nights in Jun 2024

10/10 Excellent

Natali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Wonderful staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean and right on the beach!
Stayed 4 nights in May 2024

8/10 Good

Gisela

Liked: Cleanliness, staff & service
Disliked: Room comfort
La cama súper incómoda. Estaba hundida en el medio. Reclame pero no me resolvieron hasta la 3ra noche y fueron 5 noches. El spa, chulísimo. Localización excelente.
Stayed 5 nights in May 2024

8/10 Good

Richard

Liked: Room comfort
Stayed 1 night in May 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with no big complaints.
The staff were all friendly and helpful from arrival to departure, with the exception of the Marinas bar, which is a franchise. The room (suite) was OK, but daily cleaning less thorough than might be expected (glasses and cups not washed). The curtains were good at light blocking but extremely noisy to operate. We were on 6th floor so relied on lifts which were swift, but one was unreliable in direction or refused to move occasionally. Breakfast buffet had a wide choice but quality was below expectation. Soggy Croissants, runny yoghurt and although there was a choice of strength of coffee in the two machines (strong in one, "soft" in the other) it wasn't very good and a third machine would have alleviated queueing. Considering this and the unappealing menus posted, we did not feel inclined to sample the dinner buffet. The dedicated and inclusive sun lounger area on the beach, right outside the hotel was the most enjoyable feature. The beach is fantastic. The roof pool looked attractive, but was rather busy and a little noisy for us. The signatute Lily display in the foyer is impressive but the scent is quite strong and can be an issue for those with allergies.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach paradise
Great location on beach. We had balcony on ocean side with view. Spa was relaxing after day of site seeing. Breakfast buffet had many choices. Would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Steven, HORSHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 4* star hotel with a fantastic beachside location in the heart of Las Palmas with easy access to the sights, local restaurants and transport links. Excellent food options provided by the hotel the added facilities of a heated roof top swimming pool SPA & Gym. Friendly attentive staff highly recommended .
Stayed 4 nights in Mar 2024

10/10 Excellent

Vladimirs

Stayed 1 night in Feb 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Chrysostomos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Jan 2024

2/10 Terrible

Tracy

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Rooms are very outdated needs refurb staff not very helpful at all !!!!! First room practically sat in car park on balcony asked to move they wouldn’t had to get Expedia involved they called the hotel and helped !!! Television very poor Location fabulous , breakfast great
Stayed 4 nights in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the room I got having paid around €700 for 3 nights. The Junior suite was almost like an office. The view was dreadfull as it looked onto the car park and other residential buildings. I thought having ordered a suite, it at least came with a sea view!
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel on the promenade with easy access to the beach, shops and restaurants. Would use again.
Stayed 6 nights in Oct 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Great location right on the beach with friendly and attentive staff. Nice pool with great view. Broad choices on breakfast buffet also overlooking beach.
Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Great stay. Brunch options were lovely. Staff was very accommodating. We arrived before our room was ready and they were able to store our luggage while we left and explored. The spa was also very nice. I didn't use the gym but there was a variety of exercise equipment.
Stayed 1 night in Mar 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
A few problems
The hotel is beginning to show its age. Our room had a few problems, flaking paint from ceiling, socket not working, toilet seat badly fitted…minor issues but important…basic maintenance is not undertaken. The hotel TV is highly biased to EU channels…no BBC1 or 2 or ITV. The rooms facing the sea are nice but the hotel faces north and you do not get sun on the balcony. The restaurant is mediocre…food needs to be served hot.
Stayed 14 nights in Jan 2023