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Sercotel Playa Canteras

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sercotel Playa Canteras

Outdoor pool
Superior Room, Sea View | Beach/ocean view
Classic Room
Reception
Gym

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle Portugal, 68, Paseo de las Canteras, 78, Las Palmas de Gran Canaria, 35010
  • Las Canteras Beach
    3 min walk
  • Mesa y Lopez Avenue
    5 min walk
  • Plaza Espana
    9 min walk
  • Las Palmas (LPA-Gran Canaria)
    32 min drive

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View

Classic Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Sea View (Familiar)

Room, Sea View (Familiar)

Room, Sea View (Familiar)

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Las Palmas de Gran Canaria

With a stay at Sercotel Playa Canteras in Las Palmas de Gran Canaria, you'll be connected to the convention center, a 3-minute walk from Las Canteras Beach and 13 minutes by foot from Santa Catalina Park. .This hotel is 3.2 mi (5.2 km) from Port of Las Palmas and 0.3 mi (0.4 km) from Mesa y Lopez Avenue.

What's nearby

  • Las Canteras Beach - 3 min walk - 0.3 km
  • Mesa y Lopez Avenue - 5 min walk - 0.5 km
  • Santa Catalina Park - 13 min walk - 1.2 km
  • Las Arenas Commercial Center - 14 min walk - 1.2 km
  • Port of Las Palmas - 8 min drive - 5.3 km

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪Las Buenas Pulgas - ‬2 min walk
  • ‪Bar la Peña - ‬3 min walk
  • ‪Granier - ‬5 min walk
  • ‪Tasca la Lonja - ‬4 min walk
  • ‪El Churrasco - ‬6 min walk

About this property

Sercotel Playa Canteras

Pet-friendly hotel with a 24-hour fitness center connected to the convention center in Las Palmas de Gran Canaria
Sercotel Playa Canteras offers 125 air-conditioned accommodations with minibars and hair dryers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, a 24-hour front desk, and a vending machine. Planning an event in Las Palmas de Gran Canaria? This hotel has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 15 for adults and EUR 15 for children

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Lever door handles

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Exe Canteras
Exe Las Canteras
Hotel Exe Canteras
Hotel Exe Las Canteras
Las Exe
Canteras Dunas
Dunas Canteras Hotel
Hotel Exe Las Canteras Gran Canaria/Las Palmas De Gran Canaria
Hotel Exe Las Canteras Las Palmas de Gran Canaria
Exe Las Canteras Las Palmas de Gran Canaria

Sercotel Playa Canteras Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 128 out of 533 reviews" "
Rating 8 - Good. 221 out of 533 reviews" "
Rating 6 - Okay. 115 out of 533 reviews" "
Rating 4 - Poor. 44 out of 533 reviews" "
Rating 2 - Terrible. 25 out of 533 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Les fenêtres ne sont pas isolées ça fait qu’il y avait beaucoup de bruit car il y a le restaurant en dessous impossible de dormir jusqu’à minuit. On entend les conversations depuis la chambre. La piscine était trop petite. Le personnel rien à dire excellent.
Stayed 7 nights in Jul 2024

8/10 Good

Yanet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Hotel in the center.of the city, dont expect it be surrounded by clean streets. Through the hotel on clean and the rooms are also clean and spacious, one day some electrical line was down and the AC was not working, problem solved the next day as well as the water skewer in the shower was clogfed and they did their best to solve it. Breakfast included was exceptional, the restaurant had really good food if you opted to dine in, price is just, based the area and the location of the city you are in. Parking was not an easy task, you had to park a few blocks down a d it was 20 euros per night, if you were lucky enough to fibd a spot in the street then you saved extra bucks there. Overall I believe is a good hotel to stay near the center, but if you are looking atmore beachy tourist places, then you would have to look at the aouth.
Stayed 3 nights in Jul 2024

8/10 Good

ESTHER, London

Liked: Cleanliness, staff & service, property conditions & facilities
Complete and healthy breakfast and close to the beach
Stayed 5 nights in Jun 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great facilities such as swimming pool. Hotel is located a minute away from the beach and there are multiple dining options and coffee shops. Very friendly staff and fabulous cleaning team who is always very nice and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Toby

Stayed 3 nights in Mar 2024

4/10 Poor

Annie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Plus jamais!
Très cher pour ce que c'est... Aucun endroit pour la voiture pour l'arrivée et le départ pour débarquer les valises. Assez bruyant la nuit si on est face à la mer car on entend tout le monde sur le boardwalk sur les bancs etc. Aucune machine distributrice donc si besoin de bouteilles d'eau ou autre en soirée ou la nuit, aucune possibilité dans l'hôtel et autour proche. Ils nous disent que le minibar est gratuit ce qui est vrai mais il n'est pas rempli lors du ménage. Même chose pour les cafés. On a donc demandé à la réception un café et il fallait le prendre dehors au grand vent. On a aussi demandé un autre jour si on pouvait nous réchauffer un burger dans une boîte au micro ondes 1 min. Le gars à la réception nous a dit oui mais il est revenu en nous disant que le chef ne voulait pas car cela ne venait pas du restaurant de l'hôtel et que c'était la loi espagnole de salubrité... Aucun micro-ondes disponible nulle part. Les photos montrent des chambres avec balcon mais très peu ont. Très très déçu. La piscine est chaude même en hiver, car peu profonde, mais il vente tellement que nous y sommes allés qu'une fois.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent few days at this lovely hotel in Playa Canteras. Lots of bars and restaurants all along the promenade with a lovely beach too.
Stayed 3 nights in Feb 2024

8/10 Good

Nicholas, Croydon

Liked: Cleanliness, staff & service, amenities
I stayed for 11 nights in December in both a superior balcony room (7th floor sea facing), and a classic room without balcony (6th floor also sea facing). There were some issues with the loss of water supply over the first two days. This was intermittent and outside the control of the hotel, but nonetheless did spoil the experience and cause a lot of aggravation. It's also important to know that the balcony room wasn't really worth paying extra for - I was on the 7th floor, above the swimming pool solarium area. But there was zero sunshine on the balcony for the whole time. I assume you'd get some sunlight in the summer months but if booking in the winter, be aware you might be in the shade the whole time. It did look like the balconies on the very top floor (8th) get lots of sunshine. The rooftop pool and solarium area is nice but quite small - the pool is very cold and not really worth much. It would be better to have more space for people to lie down - there are only 6 sunbeds so you have to grab these early, before the sun comes round. If you're not in a superior room but on the front, be aware that there are lots of lively bars and restaurants immediately beneath the floors. I was lucky to get a 6th floor room, away from the bars to avoid noise disturbance. Also, the water flooded the rest of the bathroom floor in room 709. Overall, once the issues highlighted above were resolved, I was happy to extend my stay over Christmas and would stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach boardwalk and super staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Stay in Gran Canaria
The hotel is modern, clean, comfortable, and located right on the beautiful beach of Las Palmas. The staff was professional, informative, friendly, and helpful. Everyone spoke excellent English. The hotel has an on-site restaurant serving excellent food with a wide selection of chef-quality choices ranging from Spanish, European and Western dishes. A breakfast buffet is provided with a broad selection of foods ranging from juices and cereals to a broad selection of pastries, tortilla, and waffles. 5-stars. The room was spacious with a view of the ocean and modern, eco-friendly furnishings. Very clean and accommodating. Again 5-stars. There is adjacent parking along the street and a taxi right outside the hotel. There is a supermarket next door and modern Laundromat within a block. A taxi ride to the airport takes about 30 minutes. There is a Hop-on Hop-off stop within a ten minute walk of the hotel. The bus enables site-seeing of Las Palmas' numerous cultural and historic locations. I highly recommend this hotel and will stay here again.
Stayed 3 nights in Oct 2023

8/10 Good

Ewen, St Andrews

Liked: Cleanliness, staff & service, property conditions & facilities
Had a superior sea view large room with modern shower and superb view over the ocean Breakfast good value and a lot of choice for the cost Checkin a bit slow even though I did online but staff very good
Stayed 2 nights in Oct 2023

8/10 Good

TONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

eyal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location right on the beach and the promenade. Modern design, clean. Staff was friendly. Delicious breakfast
Stayed 3 nights in May 2023

8/10 Good

Grant

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2023

8/10 Good

elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early well before check in so were surprised when the friendly receptionist said our room was ready. The hotel has been tastefully renovated and our room which was the cheapest was clean and spacious and modern and very good value for money. Playa Canteras itself is a little run down and dirty so we were glad we were only staying for 1 night post cruise
Stayed 1 night in Mar 2023

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, enfrente tienes la playa y estás en el malecón donde hay variedad de restaurantes, enfrente tienes el supermarket con precios muy accesibles, caminar de la estación de guaguas al hotel me pareció accesible y fácil. Las instalaciones son muy acogedoras con una limpieza excelente, el precio me pareció muy justo por el servicio y el desayuno incluido, muy rico, vareado y llenador, cabe mencionar que desde la recepción, fueron súper amables y acogibles, sin duda volvería.
Stayed 1 night in Mar 2023

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's right by the beach and the promenade. Clean, modern and very pleasant with helpful staff. Only stayed one night as an emergency stay over as our flight was delayed overnight so we didn't get to see a lot of the hotel or the pool, but what we did see was very nice.
Stayed 1 night in Feb 2023

6/10 Okay

Ronald

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Mahfoudha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairfull & kind
I enjoyed everything.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Directly on the Beach of Canteras. Central position. The Staff was really friendly and warm. The breakfast (10€) is really great.
Stayed 4 nights in Jan 2020

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We got a room that smelled of smoke and alkohol.. This ruined the whole hotel experience.. We just stayed for one night, if not we would have asked to change room. Not sure if it would be better in another room. Apart from this the hotel is located nicely next to the beachfront.
Stayed 1 night in Dec 2019

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Location!!!
We enjoyed our stay at Hotel Exe Las Canteras. The location was perfect! We chose sea view rooms and had fantastic views!!! The hotel is right on the promenade in front of the beach and is easy walking distance to hundreds of restaurants, cafes, and bars. The rooms are no frills but very functional. The building is showing signs of wear and tear, but that did not bother us. We were not there to spend the day in our room...our room was just for sleeping, and it was perfect for that!
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good breakfast but the hotel was “tired” and in need of renovation
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We won’t be going again.
The whole resort is run down as is the hotel - very tired. Things were broken or not working in our room. The AC didn’t work & as we only had a thin blanket on the bed, we were cold. The floors weren’t often cleaned and the balcony was never cleaned. Black oily smuts from nearby chimney deposited on furniture & onto our clothes. The only way to get Wi-Fi was to stand at our our room door. There were ants in the room and even in the bed. Cockroaches in the bathroom and big ones in the Spa. (This was listed in hotel details but was not free to guests. £9 each for 2hrs). No toiletries in the room when we arrived & after that the bare minimum. We had to buy our own. Often only 1 bath towel was left in vathroom. Reception Staff unhelpful. Cost us £160 to park 1K away. Details said street parking but never any spaces. Traffic a nightmare in Las Palmas. Told us there would be nowhere to eat Christmas Day which turned out untrue as many places open. No Christmas entertainment in hotel or in & around Las Palmas. The weather was warm & beach very good, although red flag up most of the time. We won’t be going back.
Stayed 12 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location right on the boardwalk. Ocean views from the breakfast room and solarium.
Stayed 4 nights in Dec 2019