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Eurostars Lisboa Parque

4.0 star property

Photo gallery for Eurostars Lisboa Parque

Exterior
View from room
Bar (on property)
Double Room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
Largo de Andaluz, 13B, Complexo Sottomayor, Lisbon, 1050-121
  • Rossio Square
    ‪3 min drive‬
  • Commerce Square
    ‪4 min drive‬
  • Castle of São Jorge
    ‪4 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪16 min drive‬

Room options

View all photos for Triple Room (with Child)

Minibar, in-room safe, desk, laptop workspace

Triple Room (with Child)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, Terrace

Minibar, in-room safe, desk, laptop workspace

Double Room, Terrace

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite (Triple)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Terrace

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Terrace

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Junior Suite (Family)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (Adult)

Minibar, in-room safe, desk, laptop workspace

Triple Room (Adult)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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  • Air conditioning
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About the area

Lisbon

A stay at Eurostars Lisboa Parque places you in the heart of Lisbon, within a 5-minute drive of Rossio Square and Lisbon Cathedral. .This hotel is 2 mi (3.3 km) from Commerce Square and 2.1 mi (3.4 km) from Castle of São Jorge.

What's nearby

  • Avenida da Liberdade - 6 min walk - 0.6 km
  • Rossio Square - 3 min drive - 2.2 km
  • Lisbon Cathedral - 4 min drive - 3.1 km
  • Commerce Square - 4 min drive - 3.3 km
  • Castle of São Jorge - 4 min drive - 3.5 km

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 16 min drive

Restaurants

  • ‪Shakar - ‬2 min walk
  • ‪Bread & Friends - ‬4 min walk
  • ‪Fogo de Chão - ‬3 min walk
  • ‪Sakura - ‬2 min walk
  • ‪Lídia Restaurant & Bar - ‬2 min walk

About this property

Eurostars Lisboa Parque

Central hotel with a steam room connected to a shopping center in Lisbon
Eurostars Lisboa Parque offers 83 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.
Make yourself at home in one of the 83 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a steam room or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 18 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 per person

Things to do

  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 30 per room (one-way)
  • Airport shuttle fee per child: EUR 30 (one-way)
  • Self parking fee: EUR 18 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 921478

Property is also known as

Exe Hotel Lisboa
Exe Lisboa Hotel
Exe Lisboa Parque
Exe Lisboa Parque Hotel Lisbon
Exe Lisboa Parque Lisbon
Exe Parque Hotel
Hotel Exe Lisboa Parque
Hotel Exe Parque Lisboa
Hotel Lisboa Parque
Lisboa Parque Hotel
Eurostars Lisboa Parque Hotel Lisbon
Eurostars Lisboa Parque Hotel
Eurostars Lisboa Parque Lisbon
Eurostars Lisboa Parque Hotel
Eurostars Lisboa Parque Lisbon
Eurostars Lisboa Parque Hotel Lisbon

Eurostars Lisboa Parque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 1012 reviews
Rating 8 - Good. 433 out of 1012 reviews
Rating 6 - Okay. 75 out of 1012 reviews
Rating 4 - Poor. 27 out of 1012 reviews
Rating 2 - Terrible. 19 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phuc Vinh

Liked: Cleanliness, staff & service
Overall I enjoyed my stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you need
Stayed 5 nights in Dec 2024

4/10 Poor

Lana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worn out mattresses, poor fit equip, no sauna as advertised.
Stayed 1 night in Dec 2024

2/10 Terrible

Lana

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel has no sauna, poor fit equip and worn out beds!!
Stayed 3 nights in Dec 2024

10/10 Excellent

thomas

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Lydia

Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Too Hot - Won't Stay Here Again
Location 10 minute to Liberty Avenue for shopping/restaurants/tours and 5 miles (but 30 minute drive) to airport. Towels were thin. Hairdryer, body soap, shampoo, conditioner and body lotion in pump bottles in the bathroom. Mini fridge, safe/vault and closet/drawers. Room was very clean, bed just ok. Staff was friendly - nice surprise that when we arrived early with a room immediately available. Morning housekeeping only allowed 1 roll toilet paper when I asked for two rolls (odd). Biggest disappointment was our room was SO HOT. Early November outside was in the low 70s F (22-24 Celsius) but the room was much hotter. After first night sweating, I asked the front desk to look into this issue or relocate our room. Told maintenance fixed the issue. Although it was not as hot the next two nights of our stay, it was never cool in the room. We tried sleeping with the window open, but it was too loud outside. In fairness, when we checked out I told the person at the desk again that AC never worked and they comped my 4 breakfast charges. However, a frustrated guest also in the lobby at the same time said he was changing hotels because his room was too hot. Door to bathroom is terrible - smoked glass that does not have a door knob (swinging door) providing little privacy. Breakfast was good - lots of options for only €12/person/day. Great restaurant in walking distance called Lidia. We did not use parking lot or gym, so can’t comment on that. Stayed at Eurostars in Madrid - better!
Stayed 3 nights in Nov 2024

6/10 Okay

Tracy

Travelled with partner
Good location. Clean and spacious room. Great bathroom. Bed needs an upgrade gor this to be a 4-5 star review.
Stayed 2 nights in Oct 2024

8/10 Good

Long, Houston

Liked: Cleanliness, staff & service
There is a team running next to the hotel and it’s very noisy and hard to sleep
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Stayed 2 nights in May 2024

6/10 Okay

Michalis

Travelled with group
Liked: Cleanliness, staff & service
Staff is excellent Breakfast was good Beds are awful!! Twin bed is very small for 2 person's and ac in always on!@ you cannot switch it off
Stayed 2 nights in Sep 2024

8/10 Good

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espresso in the room would've been great
Stayed 5 nights in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Trushar

Stayed 4 nights in Aug 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Jacob

Stayed 7 nights in Jul 2024

10/10 Excellent

Karen, falls church

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 4 nights in Jul 2024

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Massimiliano, Santo Domingo

Disliked: Amenities
Plain and grey, limited offerings in all respects. Location is good, too expensive for what it actually offers.
Stayed 3 nights in May 2024

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Great staff, location and cozy room
Stayed 3 nights in May 2024

6/10 Okay

Krishna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our key had to be programmed 3 times as we couldnt enter a few days. One day when we arrived there were no towels in the room. No answer from reception, had to go down to get any attention. Expected better from Eurostars.
Stayed 4 nights in May 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service
Good value for my money. Good location. Rooms are OK.
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

jamie m.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointment in customer care
Good location and seemingly clean hotel, but if you have a problem you may get disappointed with the way it will be handled. I tried calling for days to cancel my first day to extend my stay at other Eurostars in PortoDuoro but could not get front desk to puck up my call, the other hotels or hotels.com's call. Finally di but was now too late to change dates. NP But then got to hotel and had no A/C because the hotel's excuse was it is not yet the time of year to allow system to come on eventhough A/C is offered on description when booking. One front desk clerk said on my first night he would have the A/C on the next day. The next day at the front desk I am met with a very rude and unaccomodating young women, I can't use the word lady because she sure was not. She wanted to change me into a smaller room but only to find out from the maintenance that it doesn't have A/C either nor any of the rooms. I will never stay at this location again. Very disappointed with their customer service, it's so important when traveling but this location doesn't yet understand....Come on managers, figure this out!
Stayed 2 nights in Mar 2024