We recently stayed at this hotel during our trip to Lisbon. While the staff were consistently polite and helpful, and the hotel overall is well-maintained, our experience was affected by a few key issues. The bed in our room was extremely uncomfortable — my husband and I kept sinking toward the middle, which left us with aches and poor sleep. Additionally, our room was right next to the cleaners’ storage area, and the walls are incredibly thin. Any attempt to rest during the day was nearly impossible due to loud noise, banging, and conversation from the cleaning staff. Unfortunately, it really impacted our ability to relax after a long journey.