We purposely were looking for a property with old style charm rather than the typical big box/big brand modern hotels, and we definitely found that at Torel. We loved the property and our welcome host, Nicholas (I believe his name was), gave us one off the best welcome tours we have ever had. He’s a superstar. His energy, overview of the property, and overall service was amazing. One of his recommendations was the onsite Michelin restaurant, which he was able to get us into, and had an stunning culinary experience. When we return to Lisbon, we will absolutely stay again. The location, service, charm, and food was all perfect. We're very discerning travelers and was blown away with the experience.