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Well, we paid for bed and breakfast but couldn’t even find the reception building, let alone the breakfast area! We were sent a PIN code to access the property and entered without a problem at around 6pm. We looked for the reception/breakfast area but couldn’t see anything around the property that was even open. We may have missed it but to be honest I feel like I paid for something I didn’t receive so am a little disappointed. On top of that I received a text on the morning of checkout asking me to pay for the two nights we stayed, but we had already paid via Expedia. All slightly unusual I’m afraid. I’d be keen to hear back re this review

It’s a lovely and beautiful little paradise on earth for me!great location and people. We will come back again

Beautiful location and friendly staff. They have electric car charging, very convenient. Beds very comfortable. Everything very clean. Enjoy our stay very much

Wonderful hotel right on the harbor with an incredible mountain view. And that breakfast is fantastic--huge breakfast buffet with something for everyone! Would highly recommend. And it's centrally located and walkable to restaurants and attractions--many tours pick up right in front. Loved it!

The hotel is in the most amazing location and the room was lovely but the best thing of all was the lovely and friendly staff. AND the heavens performed as we were eating dinner - the most wonderful aurora!

Very clean room with spacious bathroom. Heating in both worked very well. Excellent convenient location across the road from the main ferry terminal (for the Hurtigruten and Havila coastal voyages) and Airport Express Bus stop. Local bus stops, supermarket, shopping mall with pharmacy, Tromso's pedestrian high street (Storgata) and northern lights tour meeting points are all within 5 minutes walk. My arrival was delayed by 17 hours due to the last minute cancellation of 2 long haul connections by the airline but the hotel held my room booking for me when I messaged them en route. The included buffet breakfast was excellent! Andy at the reception desk was very kind and nice when I finally made it to check-in at 12 midnight. He told me where I could walk along the waterfront to see the northern lights. After an exhausting and unexpectedly stressful 45 hour journey and 4 flights, it was a welcome relief for check-in to go so smoothly. Note: Photos on the hotels.com and official hotel website showed the double standard rooms have sea views but this is not the case. Room 728 has a slightly obstructed city view.