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Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Executive lounge
On the beach, sun-loungers, beach towels, scuba diving
Sundeck
Sundeck

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Medano Beach
    7 min walk
  • Cabo San Lucas Bay
    7 min walk
  • Torote Steak House
    5 min walk
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    39 min drive

Room options

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Large, B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Large, B2C-US)

  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms (U)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, M)

  • 71 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, M)

  • 40 sq m
  • Sleeps 2
  • 3 Double Beds

View all photos for Junior Suite, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms (C)

  • 40 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande (U))

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande (U))

  • 46 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (Standard, M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Standard, M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Garden View (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club | B2C-CAN)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, L)

  • 70 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande | B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande | B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, U)

  • 70 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, E)

  • 71 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande | C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande | C)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms (B2C-CAN)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande, M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande, M)

  • 40 sq m
  • Sleeps 3
  • 3 Double Beds

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About the area

Cabo San Lucas

Located in Cabo San Lucas (El Medano Ejidal), Hotel Riu Palace Baja California - Adults Only - All Inclusive is within a 10-minute walk of Medano Beach and Cabo San Lucas Bay. .This all-inclusive property is 2.6 mi (4.1 km) from Marina Del Rey and 3.6 mi (5.7 km) from The Arch.

What's nearby

  • Medano Beach - 7 min walk
  • Cabo San Lucas Bay - 7 min walk
  • Marina Del Rey - 6 min drive
  • The Arch - 8 min drive
  • Land's End - 8 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 39 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪Torote Steak House - ‬5 min walk
  • ‪La misión - ‬7 min walk
  • ‪Tequila Pool Bar - ‬5 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 602 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a complimentary water park, and a health club. This Art Deco property also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Promenade, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cabo San Lucas? This property has 969 square feet (90 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Promenade - This buffet restaurant serves breakfast, lunch, and dinner.
Yu Hi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Sofia - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Promenade
  • Yu Hi
  • Krystal
  • Sofia

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Scuba diving
  • A hot tub
  • Steam room
  • Tennis

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space (969 square feet)
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 38 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2215 out of 3850 reviews" "
Rating 8 - Good. 889 out of 3850 reviews" "
Rating 6 - Okay. 406 out of 3850 reviews" "
Rating 4 - Poor. 162 out of 3850 reviews" "
Rating 2 - Terrible. 178 out of 3850 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Henrik

Travelled with partner
Disliked: Property conditions & facilities
We stayed at RIU Palace in Baja for a week and, unfortunately, the food was the most disappointing part of the experience. The buffet lacked variety, with the same dishes being repeated daily, and many were bland or overcooked and you could taste the recycled oil in most of their dishes . The advertised ‘gourmet dining’ didn’t live up to expectations; the steak restaurant, for example, served steak and seafood that was under-seasoned and showered in oil and butter . But the worst was the Asian Sofia restaurant, you couldn’t taste anything but salt and oil . There were very few or none options for vegetarians, and what was available seemed like an afterthought. This was especially frustrating as food was one of the main reasons we chose an all-inclusive resort. On the bright side, the service was great, but the food definitely needs improvement to match the resort’s promises. Definitely they need to revised and work on the food
Stayed 5 nights in Sep 2024

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Sep 2024

10/10 Excellent

Aleece

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well kept. The hotel looked better in person. I loved the buffet. I’ll come and stay again!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Erica

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property and will be back
Stayed 4 nights in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Marta

Liked: Staff & service
The drinks wasn’t that good. the food was average. Entertainment was good
Stayed 4 nights in Sep 2024

6/10 Okay

Melissa, Addis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything but the dining options.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 5 nights in Aug 2024

10/10 Excellent

ELIANA

Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness
Great facility and great staff
Stayed 5 nights in Sep 2024

10/10 Excellent

IRENE

Stayed 4 nights in Aug 2024

8/10 Good

Scott

Stayed 8 nights in Aug 2024

8/10 Good

Odell

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in was horrible, the staff was unwelcoming and what ever you do, do not book any excursions with the staff on site complete liars!! I will never book at the RIU Cabo again the food sucks and I paid for the upgrade.
Stayed 4 nights in Sep 2024

8/10 Good

Jenny

Travelled with family
Liked: Amenities
Good service & clean
Stayed 4 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting Mexico. I stayed ant the Riu Baja California, and I enjoyed every moment of it. Hotel was beautiful. Rooms very clean & friendly staff. Looking forward to going back
Stayed 4 nights in Sep 2024

10/10 Excellent

James Dunn Jennings

Stayed 6 nights in Aug 2024

10/10 Excellent

Sharon Tameka

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay and my complimentary champagne and brownie for my birthday
Stayed 3 nights in Sep 2024

6/10 Okay

Diane

Travelled with family, Travelled with group
Liked: Cleanliness
The servers were great! Very personable and helpful. As for the spa experience, I booked a couples massage on the beach for $311!!!! When it was time to pay the credit card machine was not working so I had to walk back to the spa are in the hotel instead of taking my card for me. Then I got double charged and had to go inquire about it and was told they would fix it and get back to me. Couple days later I did not hear anything and had to go back. What a waste of time and money. Ended up with better massages at the Sandbar for way less money. It was so good at the Sandbar that we went twice.
Stayed 7 nights in Sep 2024

10/10 Excellent

Lourdes V

Stayed 5 nights in Aug 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, perfect for our honeymoon, great facilities, super friendly staff, fab location - recommend the top floor ocean view room.
Stayed 9 nights in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024

2/10 Terrible

Nichole

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I would never choose the property again. Limited restaurants and the food is the worst I’ve ever had at an all inclusive hotel. They don’t place enough towels in the room. The room service has only cold cuts and maybe two other things. The alcohol is very low budget. I just don’t believe this is the best place to day when you have choices. Not returning to any RUI properties. The hotel looks like a 1985 Helton from the freeway. They need to upgrade the outside building. I didn’t like it.
Stayed 3 nights in Sep 2024

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan of the food. Customer service was excellent though.
Stayed 4 nights in Sep 2024

10/10 Excellent

Enrico Louis

Stayed 4 nights in Aug 2024