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Helgon Hotel – Lourdes Pyrenees

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Helgon Hotel – Lourdes Pyrenees

Lake
Twin Room
Interior
Interior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
8 Rue de Massabielle, Lourdes, Hautes-Pyrenees, 65100
  • Porte St-Joseph
    4 min walk
  • Lourdes Wax Museum
    4 min walk
  • Basilica of St. Pius X
    6 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    24 min drive

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Select Comfort beds, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Select Comfort beds, in-room safe, desk, blackout curtains

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About the area

Lourdes

When you stay at Helgon Hotel – Lourdes Pyrenees in Lourdes, you'll be next to a golf course, within a 10-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto. .This golf hotel is 0.2 mi (0.3 km) from Lourdes Wax Museum and 0.4 mi (0.7 km) from Le Petit Lourdes.

What's nearby

  • Basilica of St. Pius X - 6 min walk
  • Basilica of Our Lady of the Rosary - 7 min walk
  • Basilica of the Immaculate Conception - 7 min walk
  • Massabielle Grotto - 8 min walk
  • House of Sainte Bernadette - 9 min walk

Getting around

  • Lourdes Station - 17 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 24 min drive

Restaurants

  • ‪Café au Roi Albert - ‬2 min walk
  • ‪Casa Italia - ‬7 min walk
  • ‪Café Royal - ‬4 min walk
  • ‪Café des Brancardiers - ‬3 min walk
  • ‪Café Saint Honoré - ‬3 min walk

About this property

Helgon Hotel – Lourdes Pyrenees

Hotel with a 24-hour front desk, a short walk to Basilica of Our Lady of the Rosary
Helgon Hotel – Lourdes Pyrenees offers 74 accommodations with safes and coffee/tea makers. Beds feature Select Comfort mattresses. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 74 guestrooms featuring flat-screen televisions. Your room comes with a Select Comfort bed. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including a television in a common area and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Free off-site parking within 1 mi
  • Street parking available

Food and drink

  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 15 and January 15.
The property will be renovating from December 16 2024 to January 12 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Helgon
Helgon Hotel
Helgon Hotel Lourdes
Helgon Lourdes
Hotel Helgon Lourdes
Hotel Helgon
Hotel Helgon
Helgon – Lourdes Pyrenees
HELGON HOTEL – LOURDES PYRENEES Hotel
HELGON HOTEL – LOURDES PYRENEES Lourdes
HELGON HOTEL – LOURDES PYRENEES Hotel Lourdes

Helgon Hotel – Lourdes Pyrenees Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 72 reviews" "
Rating 8 - Good. 25 out of 72 reviews" "
Rating 6 - Okay. 10 out of 72 reviews" "
Rating 4 - Poor. 5 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ange

Stayed 4 nights in Jul 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not what you expect from 4* hotel.
Cockroach in the room. poor cleaning quality.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, air conditioning, clean rooms, balcony with amazing view.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location, Awful breakfast, very hard dried out bread. They cann it a buffet but only ham and cheese available
Stayed 3 nights in May 2019

10/10 Excellent

Ratnasabapathy

Liked: Cleanliness, property conditions & facilities, room comfort
Closer to all facilities
Amazing and closer to Church Grotte and eating out
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my destination. Walking distance to everything
Stayed 2 nights in Apr 2019

10/10 Excellent

Corazon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Modern Hotel
Very nice modern hotel, big room and clean.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. No complaints and central location. Little coffee shop across from the hotel.
Stayed 1 night in Aug 2018

6/10 Okay

Basam

Not quite 4-starts
I’ve been to Lourdes many times and tried many different hotels, but for a 4-star hotel this one is sub-par. The cleanliness left things to desire, and when you have a toddler with you crawling around on the floor, it is an issue. The breakfast is said to be continental but is basically just some bread, plain croissants and some jam, and is way overpriced considering what you get. On their homepage they say that they offer airport shuttles, but what they mean is that they will call a Taxi for you. The location of the hotel is very good, the water pressure in the shower was good, despite being on the sixth floor. the working air-conditioning unit was a lifesaver. The staff is friendly and multilingual. They were very helpful, especially the young lady in the breakfast lounge. If you visit a place like Lourdes you don’t expect to be in the hotel a lot and can overlook most of the flaws, but traveling with a toddler you spend more time at the hotel and for a 4-star hotel, there are better options in Lourdes.
Stayed 4 nights in Jul 2018

8/10 Good

T, Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Virgin of Lourdes
Great location, close proximity to the Virgin of Lourdes Basilica. Restaurants and shops near by.
Stayed 1 night in Jun 2018

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well worth staying at, especially for price and co
This very centrally situated hotel was very good value for money. The rooms were well furnished, maybe not newly furnished but very comfortable. It's bonus was, for us, off street parking in a small underground car park a few metres over the road. With such torrential rain, it was worth the €15 not to get wet and have the car so near to unpack etc. We only stayed and did not try any meal plan. The downside was the very abrupt attitude of both the check in and check out staff! Even if you are under the pressure of serving a few people, manners are everything!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2018

8/10 Good

Tgyrl, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel close to the grotto
We stayed 2nights at the hotel and were very impressed with how clean it was. It was also very close to the grotto and church of the immaculate conception (5-10mins walk). There are several cafes and restaurants surrounding the hotel.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was pleasant. But desk area was always busy and therefore help was minimum. Elevator was very small and large tour groups were ther with a lot of luggage which cause bottle necks. The hotel was quiet spite the numbers
Stayed 2 nights in Jun 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome Stay
Thin walls made it a little noisy with baby crying next door. Friendly and helpful staff. Great location-unless not so good walking uphill - 50-100m up incline. Parking available on request £13/n otherwise onstreet tariff.
Stayed 1 night in Jun 2017

8/10 Good

Jessica

Liked: Room comfort
Just OK
The room was modest, but clean and comfortable. The service was very good. The only problem was the room had a strange smell. It was kind of musty and kind of smelled like standing water or sewer water.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
location, location, location
Very well centrally located. Nice and clean - lobby, rooms, dining area. Desk staff pleasant and helpful except on the morning we had to leave, there was no one there (at the desk in the lobby) to help us get out. The doors were locked and our cab driver was waiting - we were very nervous about getting to the airport. Other than that everything was fine and we would be happy to recommend your hotel in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel to Stay in Lourdes
Clean, convenient, comfortable, friendly staff and excellent service. This is a great hotel to stay. It was only a few steps from the vatican, very central to everything. Very friendly staff who handled all our needs promptly and courteously. The rooms are clean and comfortable. I will recommend this hotel to everyone I know.

6/10 Okay

Lupe, West Palm , Fl

Liked: Staff & service
Disliked: Room comfort
Disappointed
This hotel is hidden and far from the grotto. The room was clean but very plain and not very comfortable. I have stayed in Lourdes before and this is not one I would return to.

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel.
Goed hotel, mooie, kleine kamer. Goede douche. Koffie/thee op kamer. Ook zeepjes, scheermesje, kam etc. Goed bed. Geen parking van hotel. Gewoon ontbijt.
Stayed 1 night in Aug 2023