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Extended Stay America Suites Lubbock Southwest

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Lubbock Southwest

Lobby
Studio, 2 Double Beds, Non Smoking
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
4802 S Loop 289, Lubbock, TX, 79414
  • South Plains Mall
    16 min walk
  • Spectrum & OMNI Theater
    5 min drive
  • Maxey Park
    6 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    17 min drive

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Quality Suites

Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (866)
The price is AU$122
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Quality Suites

About the area

Lubbock

With a stay at Extended Stay America Suites Lubbock Southwest in Lubbock, you'll be within a 10-minute drive of Texas Tech University and South Plains Mall. .This hotel is 1.3 mi (2.1 km) from Lubbock Premiere Cinema and 2 mi (3.1 km) from Ballet Lubbock.

What's nearby

  • South Plains Mall - 16 min walk
  • Covenant Lakeside Hospital - 6 min drive
  • United Supermarkets Arena - 7 min drive
  • Texas Tech University - 8 min drive
  • University Medical Center - 9 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪The Cheesecake Factory - ‬16 min walk
  • ‪Olive Garden - ‬2 min drive

About this property

Extended Stay America Suites Lubbock Southwest

Hotel in Lubbock with free parking
Extended Stay America Suites Lubbock Southwest offers 92 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 92 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer (on request)
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards

Property is also known as

Extended Stay America Lubbock
Extended Stay America Lubbock Southwest
Extended Stay America Southwest Hotel Lubbock
Extended Stay Lubbock
Lubbock Extended Stay
Extended Stay America Lubbock Southwest Aparthotel
Extended Stay America Lubbock Southwest Hotel
Extend Stay America Lubbock w
Extended Stay America Lubbock Southwest
Extended Stay America Suites Lubbock Southwest Hotel
Extended Stay America Suites Lubbock Southwest Lubbock
Extended Stay America Suites Lubbock Southwest Hotel Lubbock

Extended Stay America Suites Lubbock Southwest Reviews

Reviews

5.8
Rating 10 - Excellent. 75 out of 448 reviews" "
Rating 8 - Good. 91 out of 448 reviews" "
Rating 6 - Okay. 82 out of 448 reviews" "
Rating 4 - Poor. 89 out of 448 reviews" "
Rating 2 - Terrible. 111 out of 448 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Kerry

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The keypad on the door didn’t work properly, even the employee barely got in and I was told if I wanted in the room she would have to open the door. The building had a gross smell.
Stayed 1 night in Sep 2024

2/10 Terrible

Nancy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hard to get in the room with the Key Card, bathroom door was very dirty, under the bed had trash looked liked it never been cleaned, under the AC unit dirty, mattress was old, torn and stained. Elevator did not work stair way was dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant. Everything in the room functioned, it is just a little past its prime. I also found a Starburst on the floor by the bed and the desk. Either they weren’t attentive while cleaning or they were rushing.
Stayed 2 nights in Aug 2024

6/10 Okay

Derrick

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t happy with the tv. A lot of the channels were not working such as only 10 out of how many were available was working. After explaining to the staff the issue, I was told that it was bad reception that night. I stayed there for 4 days and it never worked.
Stayed 3 nights in Jul 2024

10/10 Excellent

stephanee

Stayed 6 nights in Jul 2024

8/10 Good

Tracedia

Business traveller
Liked: Cleanliness, staff & service, amenities
I didnt like that an hour after breakfast was put out there was no more breakfast. Breakfast is 0630-930 and there was never enough breakfast. Elevator was in and out of service. Other than that it was ok. Staff was nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardo

Stayed 1 night in Jul 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Apr 2024

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room for a fair price in a safe, quiet area of town. Convenient location, courteous staff - all things considered, it was a very comfortable stay for the weekend. Would stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

EVG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Jun 2024

4/10 Poor

Robin

Travelled with family
Disliked: Room comfort
Stayed 1 night in May 2024

2/10 Terrible

Diana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful.
The lady at the desk was very nice. I had traveled long and she said they had no public restroom but she allowed me to use hers. Got to our room and it wasn't ready. It appears they began to clean it and forgot to finish it. Trash on counter, bed stripped. No maid service there no other room so she refunded us and apologized. The windows throughout the hotel were so dirty and many of them did not shut and were not in place. So what does that say about heating and cooling and safety? Will never consider staying in this particular hotel again.
Stayed 1 night in Apr 2024

6/10 Okay

Albert

Business traveller
Liked: Cleanliness, staff & service, room comfort
3 day stay
Would stay there again.
Stayed 3 nights in Apr 2024

8/10 Good

Daniel

Liked: Staff & service
It was very worn...
Stayed 1 night in Apr 2024

10/10 Excellent

JODI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Texas trip
This was one of the worst places I ever stayed in a long time. Will never go there again.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly
Stayed 2 nights in Mar 2024

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is older and has not had many updates or improvements. It appears to be a location that construction workers occupy or live in for extended periods of time. The bed was surprisingly comfortable but the sheets were old and scratchy. It is dog friendly but the smell in the halls and rooms was nasty, also smelled of marijuana. There was no breakfast, no ice machine, no dishes in the kitchenette unless you requested and paid for them. Will not return.
Stayed 2 nights in Dec 2023

4/10 Poor

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money
Was not the best experience. We had to switch rooms the first day we got there because room was dirty . Second room was ok but still had to buy bleach spray for the showers and wipe down everything. The exit by our room smelled like weed. There was no cleaning crew.
Stayed 3 nights in Dec 2023

8/10 Good

Jason

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Handel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2023

2/10 Terrible

Jana, Lubbock

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not clean. Trash had not been taken out from prior use. The door would not shut completely so it would not lock. The floor was sticky. The front desk staff was very kind and hard working.
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing, to say the least
The first room we were in was terrible. Someone had smoked in a non-smoking room and the smell had permeated the room. The desk clerk said they had tried many things but could not remove the odor. The carpet was also badly stained. Overall room condition left much to be desired. The night clerk was sympathetic about our situation but no other room was available when we checked in. She did a very good job finding us a better room the next day that was definitely better, but we would rate it as merely adequate. It appeared tired and well used. I suspect the entire facility needs a definite renovation.
Stayed 2 nights in Sep 2023