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Novotel Maastricht

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Maastricht

Exterior
Property grounds
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, pool loungers
Exterior
Breakfast, lunch, dinner served; pool views

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
Sibemaweg 10, Maastricht, 6227 AH
  • Mecc Maastricht
    16 min walk
  • Ontbijtzaal - Van der Valk Hotel
    4 min walk
  • Maastricht Randwyck Station
    14 min walk
  • Maastricht (MST-Maastricht - Aachen)
    11 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

NH Maastricht

Hot tub
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (881)
The price is AU$162
for 1 room
includes taxes & fees
9 Jan - 10 Jan
NH Maastricht

About the area

Maastricht

With a stay at Novotel Maastricht, you'll be centrally located in Maastricht, within a 10-minute drive of Vrijthof and Bonnefanten Museum. .This family-friendly hotel is 1 mi (1.5 km) from De Geusselt Stadium and 1.1 mi (1.7 km) from Maastricht Underground.

What's nearby

  • Mecc Maastricht - 16 min walk
  • Maastricht Exhibition and Congress Centre - 17 min walk
  • Vrijthof - 6 min drive
  • Maastricht University - 6 min drive
  • Market - 8 min drive

Getting around

  • Maastricht Randwyck Station - 14 min walk
  • Maastricht (MST-Maastricht - Aachen) - 11 min drive

Restaurants

  • ‪Ontbijtzaal - Van der Valk Hotel - ‬4 min walk
  • ‪Restaurant VALK - ‬4 min walk
  • ‪Mama Restobar - ‬9 min walk
  • ‪Farèn - ‬12 min walk
  • ‪Da Roberto - ‬9 min walk

About this property

Novotel Maastricht

Family-friendly hotel connected to the convention center in Scharn with a seasonal outdoor pool
Novotel Maastricht offers 94 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 94 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a seasonal outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at Restaurant Winners, a restaurant which features a bar/lounge and a garden view. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Maastricht? This hotel has 1940 square feet (180 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Winners - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 12.50 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 23.50 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Restaurant Winners

Things to do

  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Baby monitor
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (1940 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 5.68 per person, per night
  • Service fee: EUR 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23.50 per person
  • Self parking fee: EUR 12.50 per night
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to October
Pool access available from 9 AM to 9 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Hotel Novotel Maastricht
Novotel Maastricht Hotel
Novotel Maastricht
Maastricht Novotel
Novotel Maastricht Hotel
Novotel Maastricht Maastricht
Novotel Maastricht Hotel Maastricht

Novotel Maastricht Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 267 out of 816 reviews" "
Rating 8 - Good. 419 out of 816 reviews" "
Rating 6 - Okay. 97 out of 816 reviews" "
Rating 4 - Poor. 18 out of 816 reviews" "
Rating 2 - Terrible. 15 out of 816 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Edeltraud

Travelled with partner
Liked: Staff & service, amenities
Die Empfangsdame war sehr freundlich. Der Aufzug war ausser Betrieb, daher mussten wir über einen dunklen, verschmutzten Treppenaufgang in die 3.Etage. Zimmer war sauber und gut ausgestattet, das Frühstück überschaubar. Den Parkplatz haben wir nicht genutzt da in Hotelnähe noch kostenlose Parkplätze vorhanden waren.
Stayed 1 night in Sep 2024

8/10 Good

Peter de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location walking distance from historic district. Surprised there was an extra charge for parking. I guess I didn’t distinguish between free parking and parking available when I booked. It’s not free
Stayed 2 nights in Sep 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Day staff was super!! Night staff, though, was very difficult; not friendly or helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over
Great short stay on our way home from holiday. Staff were very welcoming and the room was clean. A little out from the center which is great for driving through, not much for restaurants near by and kitchens close early. We were able to get delivery to hotwl whichwas perfectly fine!
Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family hotel with excellent staff and a very nice outdoor pool.
Stayed 5 nights in Aug 2024

10/10 Excellent

WISSAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all is good
Stayed 2 nights in May 2024

10/10 Excellent

Leslaw

Stayed 3 nights in Mar 2024

8/10 Good

Danny

Stayed 4 nights in Feb 2024

6/10 Okay

Sumaya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when in Maastricht when visiting our children who are studying at the university of Maastricht
Stayed 2 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

ALAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
a 4 story hotel with one elevator is not very convenient. wait times to get to your room are long. the location is in a suburb of the city, thus public transportation is very limited. Overall a nice stay
Stayed 4 nights in Aug 2023

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Good price, Great Service, Easy Parking
For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service. We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented. Issues with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great. The other issue was the pool being shut just because it was raining. Really? Would we get wet or something?
Stayed 1 night in Aug 2023

8/10 Good

Sumaya

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very friendly. The hotel is very basic but clean. We will stay here again the next time in Maastricht
Stayed 7 nights in Aug 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and bar staff were accommodating and friendly. The chef was good and the food was very good---even though the selection of dishes were small. We'd go back.
Stayed 3 nights in May 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

6/10 Okay

Sarah

Disliked: Cleanliness, room comfort
It was OK, but they had no dinner service & ran out of butter for breakfast. The room was a little stuffy & there was black mold at the base of thd shower. Staff were friendly & spoke English well.
Stayed 3 nights in Sep 2022

10/10 Excellent

Eric

Travelled with family
Liked: Staff & service
The pool was go
Stayed 2 nights in Aug 2022

10/10 Excellent

JILLIAN

Travelled with partner
Liked: Cleanliness, staff & service
Staff were extremely helpful and pool was very nice. No dinner options available at hotel due to staff shortages so we had to eat out locally. A 20 minute walk into central Maarstrict.
Stayed 2 nights in Jul 2022

6/10 Okay

steve

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old. Breakfast was average
Stayed 3 nights in May 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Helpful staff. Convenient to the United World College; allso bus 7 to the old part of the city, train station, etc.
Stayed 5 nights in Apr 2022

8/10 Good

Paschal, Mosta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its not a huge hotel but has all that one needs. Staff is very good and supportive.
Stayed 4 nights in Mar 2022

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel with very friendly and helpful staff
Stayed 2 nights in Dec 2021

2/10 Terrible

Justin

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
During low tourism, and low occupancy, I would have expected more. We left 1 day early, due to changed travel plans, I accept that the fee was non-refundable. However additional charge for car parking / when the car park was empty and charging for coffee on final morning, when we were not using the extra paid night is simply poor. Good gesture of free coffee and free parking would have encouraged my return. Next time I'll stay somewhere else...
Stayed 3 nights in Nov 2021