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Very nice aparthotel on Gran Via - close to all tourist attractions, public transportation. Friendly staff.
Could use some updating in the kitchenette area (coffee maker would be nice). The beds were on wheels and were moving.
All in all a nice aparthotel, would recommend it.
First room we got the bathroom was a disaster. Second room we got in the 9th floor was very nice and the bathroom was perfect. No matter what you will need to carry your luggage through some stairs. Location was perfect!
Oscar
Stayed 4 nights in Aug 2023
8/10 Good
Verified traveller
Travelled with family
23 Aug 2023
Liked: Cleanliness, room comfort
Family Spain Trip
The hotel has AC only in rooms, no AC in hallways or bathrooms. The rooms were clean but they seem to have some ants in the room. They had carpet and could be updated to show more cleanness. The staff was slow to solve issues but they did get it done. The location was great. The beds and pillows were comfortable and the bathroom were updated and big.
The hotel is ideally placed along Gran Via with several public transport options close by to help us get tio anywhere in Madrid or outside. The gran Via itself is a happening place with lots of Theatre, shopping, restaurants around and is buzzing all the time.
The Hotel is well maintained and the staff are friendly. The room comes with a kitchen and utensils for our needs. The only drawback is the breakfast-which is quite limited in its choices and doesn't offer much beyond the croissants and fruits.
A very comfortable and well furnished place to stay and less than 50 metres to the Metro. I love the hotel restaurant. Great food and a lovely team working in there. Nothing is too much trouble. Spotless and conveniently located.
They are very kind people they were very helpful with my stay im very thankful for there help of staff!!!! The food is amazing sole took good care of me she was a great person was very kind and very professional she has a great personality I would work for her any day I had an amazing stay.