4/10 Poor
Fiona
Travelled with partner
24 Oct 2024
Liked: Cleanliness
Disliked: Staff & service
We stayed for a 3 night stay here from a Sunday night to Wednesday, thinking this was a nice quite time just after school holidays for our break away. Well that was an understatement. We where put in a room inbetween a large group of pepple in Mudgee for a wedding. So as they all arrived on the Sunday the partying started. So Sunday night they partied in numerous rooms around us till early hours of the morning so no sleep for us that night. The next night which was the Monday night, after they all return from the wedding full intoxicated the loud music, screaming over the top on everyone , and them all trying to sing went on till past 3.30am. This was just so disrespectful to other people staying here. As i sat up looking for an after hrs number to call on the website which i couldn't find i read through reviews from other people that have stayed an could see that this seems to be the " party resort" in Mudgee so if you have children stear clear. On check out when the lady behind the service desk asked about our stay i let it rip, her response was, we are owned by a someone in Sydney so you need to email them as they don't listen to us. I did find an after hrs number on the front door of the reception though on leaving. Also the lady that serviced us as we arrived need to up her skills as a greeting person. She gave us wrong information about the restaurant there and didn't inform us that the road out the front was going to be closed all week. Wouldn't recommend staying here
Fiona
Stayed 3 nights in Oct 2024