With a stay at Grupotel Mayorazgo, you'll be centrally located in Madrid, steps from Gran Via and 9 minutes by foot from Royal Palace of Madrid. .This hotel is 0.6 mi (0.9 km) from Puerta del Sol and 0.6 mi (0.9 km) from Plaza Mayor.
What's nearby
Gran Via - 1 min walk
Lope de Vega Theatre - 1 min walk
Royal Palace of Madrid - 9 min walk
Puerta del Sol - 11 min walk
Plaza Mayor - 11 min walk
Getting around
Santo Domingo Station - 3 min walk
Madrid Principe Pio Station - 14 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
Restaurants
Vips - 1 min walk
Meson el Jamon - 1 min walk
Burger King - 2 min walk
Museo del Jamón - 2 min walk
Sirena Verde - 2 min walk
About this property
Grupotel Mayorazgo
Hotel with a conference center, steps from Gran Via
Grupotel Mayorazgo offers 200 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.
For lunch or dinner, stop by Bar Retiro, a bar/lounge that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Bar Retiro - This piano bar specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.
GastroVia 61 - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
Languages
English, French, Italian, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (EUR 35 per day)
Wheelchair-accessible parking available
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 16 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Bar Retiro
GastroVia 61
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre
Meeting rooms - 5
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Bathroom
Designer toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
Satellite channels
TV
Food and drink
Minibar
More
Desk
In-room massage
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 16 per person
Self parking fee: EUR 35 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Best Western Hotel Mayorazgo
Best Western Hotel Mayorazgo Madrid
Best Western Mayorazgo
Best Western Mayorazgo Madrid
Mayorazgo
Mayorazgo Hotel Madrid
Hotel Mayorazgo Madrid
Hotel Mayorazgo
Mayorazgo Madrid
Hotel Mayorazgo
Grupotel Mayorazgo Hotel
Grupotel Mayorazgo Madrid
Grupotel Mayorazgo Hotel Madrid
Grupotel Mayorazgo Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 287 out of 669 reviews" "
10 - Excellent
287
Rating 8 - Good. 226 out of 669 reviews" "
8 - Good
226
Rating 6 - Okay. 100 out of 669 reviews" "
6 - Okay
100
Rating 4 - Poor. 38 out of 669 reviews" "
4 - Poor
38
Rating 2 - Terrible. 18 out of 669 reviews" "
2 - Terrible
18
8.6/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Katherine
Travelled with partner
23 Sept 2024
Liked: Cleanliness, staff & service
Our Room 138 looks very dark and the bathroom needs a little update. I requested higher floor before our arrival but they ignored us 😒
Staff was not helpfull with the parking.
Made me use an interphone under the sun and wanted to receive payment before she opens the door to the parking. I requested a spot but she couldn't see it. Same thing happened the second night. The guy at the reception desk didn't have any proof that we pay 70€ for 2 nights parking and didn't want to let me in.
Room maintainance from the stuff was excellent, with quality air conditioning to accommodate for the hot weather. Comfortable beds and the bathroom exceeds expectations. Thank you for a lovely stay!
I really loved my time in Madrid! With that being said, I thought all the people in Madrid were all so friendly and nice, except for the men who were at the reception at this hotel. They were not warm or friendly and they even tried to charge me for three drinks from the mini bar on a specific date of my stay when I didn't take anything from the mini bar or even had any maid services so there was no way that they could have seen that I had taken anything from the mini bar. In the end, they said they'd believe me and not charge me but I thought it was quite strange that they had record of it on a day that there wasn't even any maid service.
Also, the rooms are not as nice as photographed and quite small.
The terrace for each room is actually quite nice.
Loved the convenience of the location. Many taxis sit right outside the hotel so it was easy to come and go if needed. The food/breakfast is fantastic.
April
Stayed 1 night in Jul 2024
2/10 Terrible
khaled
Travelled with family
11 July 2024
It was worst experience for me to be honest! When I arrived to the hotel to check in, the receptionist didn’t even look at me or called her colleague to assist us ! She was on the phone for more than 5 minutes and I was just standing there waiting anyone to talk to us at least! I’ve been travelling all over the world and have been stayed in hundreds of hotels but this first impression was the worst for me ! Then i when got into the room i was lacking in any kind of convenience to me as a resident! i couldn’t sleep well because if the noise of the vacuum cleaner! So over all I wouldn’t ever recommend it to anybody! And absolutely i would never visit this hotel again !
khaled
Stayed 3 nights in Jul 2024
10/10 Excellent
Sheyla
9 July 2024
Liked: Cleanliness
Sheyla
Stayed 2 nights in Jun 2024
8/10 Good
Sheyla
4 July 2024
Liked: Staff & service
Everything was great. Except not been able to use the terrace as this was closed during the week and open during the weekend but not available due to a wedding.