We stayed at Aria Resort in Las Vegas and, unfortunately, our experience did not meet expectations. The shower was not properly cleaned and had hair left in it, and there was a fake nail left in the toilet area.
Additionally, the exterior-facing windows were extremely dirty, making it difficult to clearly see outside, which really affected the overall experience.
Management did offer a $75 beverage voucher as compensation; however, we were never able to use it because it was only valid at a specific convenience store that we could not locate during our stay.
Overall, the service recovery was appreciated, but the cleanliness issues and the difficulty using the voucher were disappointing.