Hotel Regina

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Regina

Reception
Luxury Penthouse, Hot Tub (Terrace)
Junior Suite (Alcalá)
Suite | Living area
Point of interest

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪4 min walk‬
  • Plaza de Santa Ana
    ‪4 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

Junior Suite (Alcalá)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

  • 50 sq m
  • Sleeps 4
  • 4 Large Twin Beds

Deluxe Room (Alcalá)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Penthouse, Hot Tub (Terrace)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

Superior Double Room (Interior)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Standard Double Room (Interior)

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Penthouse, Hot Tub (Terrace)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room (Aduana)

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Penthouse, Terrace

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Single Room (Interior)

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite (Interior)

  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Similar properties

About the area

Madrid

A stay at Hotel Regina places you in the heart of Madrid, within a 5-minute walk of Gran Via and Puerta del Sol. .This hotel is 0.6 mi (1 km) from Plaza de Cibeles and 0.7 mi (1.1 km) from Prado Museum.

What's nearby

  • Gran Via - 3 min walk
  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 10 min walk
  • Prado Museum - 11 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Dani - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Castizo - ‬1 min walk
  • ‪Hontanares - ‬1 min walk
  • ‪Sala de Despiece 2 - ‬2 min walk

About this property

Hotel Regina

Central hotel with a 24-hour fitness center connected to the convention center in Madrid
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 175 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and bidets.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy Mediterranean cuisine at Caramba, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 164 ft (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Caramba

Things to do

  • 24-hour fitness centre

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 85
  • Grab bar in shower
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 75
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 115
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Renovated entire property – January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Select comfort bed

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1812 out of 2109 reviews" "
Rating 8 - Good. 231 out of 2109 reviews" "
Rating 6 - Okay. 37 out of 2109 reviews" "
Rating 4 - Poor. 16 out of 2109 reviews" "
Rating 2 - Terrible. 13 out of 2109 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
From the time we were greeted on arriving by taxi this was an excellent stay. We were upgraded to a room with a terrace. The bed was very comfortable. Breakfast was excellent. The only small problem was a low light in the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
I was staying in the northern part of the city before reserving a 5 day stay at Hotel Regina. Th staff was welcoming and anticipated every need. While I can speak Spanish, I appreciate that the staff was fluent in English when processing my payment. The room was immaculate and freshly renovated. The breakfast offered many choices to satisfy any palate. Many restaurants and night life are within a short walk, metro ride or taxi ride. Plaza del Sol and Plaza Mayor are close by for shopping, restaurants and entertainment. The Gran Vía is no more than a 10 minute walk , which is lined by many retail outlets and entertainment venues. Yo volveré en el futuro. Fue una excelente experiencia!
Stayed 5 nights in Oct 2024

2/10 Terrible

Fergus

Travelled with partner
Disliked: Staff & service, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! Great location, great room and great amenities. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and customer service
The rooms were really clean and have high ceilings which is a plus. Their breakfast buffet was really good with a variety of foods to choose from. The hotel was close to almost all the attractions which makes it easy to walk around the city. I really enjoyed my stay with them their customer service was outstanding.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very friendly and accommodating. Excellent breakfast. Would definetly stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

guillermo

Liked: Staff & service, property conditions & facilities
Excellent hotel conveniently located
Stayed 1 night in Sep 2024

8/10 Good

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The keys for the room never worked. They need to fix that. Overall good, but not enough space to put our stuff in the room (drawers, tables). Everything at the breakfast was cold. Staff was friendly and helpful. Shower was pretty great. Bed not that comfy.
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mercedes Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay at this hotel. It was centrally located. Cabs were right in front of hotel. Area is safe, shopping mall and restaurants were walkable. What we really loved was that they had a wheelchair available for my mother to use since the airline damaged her own wheelchair. The staff at front desk/ lobby , housekeeping and breakfast area were all fantastic!! All of them were superb!! Thank you for a wonderful stay. I would recommend this hotel to my friends and family.
Stayed 10 nights in Sep 2024

6/10 Okay

Juli

Liked: Property conditions & facilities
-
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location near tourist sites, shopping and restaurants. The staff is competent and service oriented to their guests. This relates to desk staff porters and breakfast staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Walking distance from dining and attractions. Staff is amazing. Very attentative and helpful. I enjoyed my stay and felt welcomed.
Stayed 1 night in Sep 2024

10/10 Excellent

E Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location. Traveling solo it was important to be in a location close to sites and shopping. The hotel staff was friendly and very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Ann K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to most things, close to metro also. Staff was quite attentive to every detail.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark, Oklahoma City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel Regina are all extremely friendly, professional, and helpful. No matter what you ask about, they deliver in short order. Within walking distance of so many great restaurants and places to shop. The room was extremely clean and kept that way every day of our stay. Very reasonable prices for the quality provided.
Stayed 4 nights in Sep 2024

10/10 Excellent

Somnang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Wonderful staff and very comfortable room, great location.
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was nothing short of amazing. The staff were all extremely kind and the hotel itself was exceptionally clean and smelled wonderful! The breakfast was delicious, more than I expected for a hotel breakfast. We felt safe and loved that it was centrally located to many of the places we wanted to see. I have no doubt if I am lucky enough to return to Madrid, I will be staying here!
Stayed 2 nights in Sep 2024

8/10 Good

Yashica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and GREAT staff!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kari

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym and great staff. very friendly. Walkable and location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable and convenient
Stayed 2 nights in Sep 2024