TOC Hostel and Suites Madrid

2.0 star property

Photo gallery for TOC Hostel and Suites Madrid

Staircase
Lounge
Soundproofing, free WiFi, bed sheets, wheelchair access
Lounge
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Plaza Celenque 3-5, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza de Callao
    ‪4 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪45 min drive‬

Room options

Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

  • Sleeps 6
  • 3 Twin Bunk Beds

1 bed at mixed dormitory of 8 people, private bathroom

  • Sleeps 1
  • 1 Twin Bed

1 Bed at mixed dormitory for 4 people with private bathroom

  • Sleeps 1
  • 1 Twin Bed

1 bed in shared dormitory for 4 people, exterior bathroom

  • Sleeps 1
  • 1 Twin Bed

1 Bed in dormitory for women, 8 people, private bathroom

  • Sleeps 1
  • 1 Twin Bed

1 bed at mixed dormitory of 6 people, private bathroom

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

  • Sleeps 8
  • 4 Twin Bunk Beds

1 Bed in dormitory for women, 6 people, private bathroom

  • Sleeps 1
  • 1 Twin Bed

1 Bed in shared dormitory for 6 people with exterior barthroom

  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Madrid

With a stay at TOC Hostel and Suites Madrid in Madrid (Madrid Centro), you'll be within a 5-minute walk of Puerta del Sol and Plaza Mayor. .This hostel is 0.3 mi (0.4 km) from Gran Via and 0.4 mi (0.7 km) from Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 5 min walk
  • Gran Via - 5 min walk
  • Royal Palace of Madrid - 8 min walk
  • Prado Museum - 17 min walk

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 45 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪La Mallorquina - ‬2 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

TOC Hostel and Suites Madrid

Hostel with a 24-hour front desk, a short walk to Puerta del Sol
TOC Hostel and Suites Madrid offers 55 accommodations with air conditioning. Televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 55 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. Additional features at this hostel include a television in a common area and a vending machine.
Grab a bite from the snack bar/deli serving guests of TOC Hostel and Suites Madrid. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Onsite venue - bar. Happy hour is offered.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a garage
  • Off-site parking within 656 ft (EUR 25 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 11 per person
  • 1 bar

Things to do

  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

More

  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(656 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

TOC Hostel Madrid
TOC Hostel
TOC Madrid
TOC Hostel Suites Madrid
TOC Hostel and Suites Madrid Madrid
TOC Hostel and Suites Madrid Hostel/Backpacker accommodation

TOC Hostel and Suites Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 443 out of 672 reviews
Rating 8 - Good. 169 out of 672 reviews
Rating 6 - Okay. 36 out of 672 reviews
Rating 4 - Poor. 18 out of 672 reviews
Rating 2 - Terrible. 6 out of 672 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very convenient location with great staff Customer service 10/10. Definitely a place to stay on my next trip. Hoping to stay at other locations.
Stayed 2 nights in Nov 2024

4/10 Poor

Monica

Travelled with partner
Liked: Cleanliness
Area was so noise
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
In some rooms are very noisy because there are on the street side
Stayed 4 nights in Nov 2024

10/10 Excellent

YANFENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and convenient to visit. Very friendly and helpful staff. Breakfast is decent. Hopefully they can provide more information for tourist. For example, I almost missed the guard change on Wednesday.
Stayed 3 nights in Nov 2024

8/10 Good

franci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was out of service several times and I was in the six floor….
Stayed 5 nights in Nov 2024

8/10 Good

Maria, reno

Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second TOC hostel this week. It was incredible. Huge, spacious room and separate large bathroom. Gorgeous facilities. Not like a hostel at all!
Stayed 1 night in Oct 2024

2/10 Terrible

Muharrem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first experience staying in a shared hostel room with six people. One of the people was snoring the entire time, so I couldn’t sleep. The bathrooms were also horrible and not clean. I tried to change my room, but the lobby staff said there were no other rooms available. After this experience, I will probably never stay in a hostel with four or six people again. I also got sick after leaving the hostel. As I mentioned, it was not well-maintained, and the bathrooms were in poor condition.
Stayed 2 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

DiDi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator for my heavy suitcase. Good bed. Good location to access many things & transportation. Lovely well-loved older building. Very welcoming
Stayed 4 nights in Oct 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 3 nights in Oct 2024

8/10 Good

Reynaldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was good and it is right on the center. Room was for 4 people and it was tight. The bathroom was for handicap and the water was all over the floor. We have to put towels to hold off the water from coming out of the bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 4 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Oct 2024

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona 2 Nights
Wonderful location. Clean rooms and loved the veranda.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien céntrico , limpio safe
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue más de lo que esperábamos muy bien
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Heydy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and confortable. Great location to walk around Puerta del Sol and other spots
Stayed 1 night in Oct 2024

8/10 Good

Tuanna, brooklyn

Stayed 4 nights in Aug 2024

8/10 Good

Berenice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Friendly staff. Great location, especially for visiting Puerta Del Sol and the Royal Palace. There are plenty of places to eat, snack & shop, including a huge Corte Ingles right across the street. The hotel building itself is old and quite lovely. The breakfast buffet was nice. If you’re traveling alone, the common areas seem like a nice place to meet other travelers. They also have a laundry area that we didn’t use. Cons: Rooms are not soundproofed at all. We had a private room & we were still bothered by noise from the hallway and room next door, including a mother who was screaming at her young (also screaming) child at 11:00 at night. The temperature and pressure of the water in the shower varied from minute to minute. Summary: This hotel is probably best suited for younger travelers who want to stay out late and hang out with friends & meet new people.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sudipto

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room size for four people is very small. Two of the beds were bunk beds with very very narrow and high ladder so it was very hard to get up and down the bunk beds. Otherwise it was nice and enjoyed the locality. Taxi stand is very close , many food choices. Perfect location.
Stayed 1 night in Sep 2024

10/10 Excellent

OCTAVIO DAVID MONTIEL

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 2 nights in Sep 2024

10/10 Excellent

Glenn

Stayed 3 nights in Aug 2024

6/10 Okay

Kimberly

Stayed 3 nights in Sep 2024