Holiday Inn Melaka, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Melaka, an IHG Hotel

Outdoor pool, pool loungers
Aerial view
Sauna, body treatments, body scrubs, manicures and pedicures, massages
Exterior
Standard Room, 2 Single Beds, Club lounge access, Sea View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking included
  • Breakfast available
  • Spa

Explore the area

Map
Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000
  • Mahkota Parade Shopping Mall
    3 min walk
  • Restoran Zaiton Asam Pedas Melaka
    5 min walk
  • Melaka Sentral
    9 min drive
  • Malacca Intl. Airport (MKZ)
    21 min drive

Room options

Standard Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 2 Single Beds, Club lounge access, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 Bedroom, Sea View

  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • Sleeps 5
  • 1 King Bed

Standard Room

  • City view
  • Sleeps 4
  • 1 Twin Bed

Standard Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Single Beds, Club lounge access, City View (Business Lounge Access)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 Single Bed (Kids)

  • 676 sq m
  • City view
  • Sleeps 5
  • 1 Twin Bed

Standard Room, 2 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed, Club lounge access, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Single Beds, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Malacca City

Holiday Inn Melaka, an IHG Hotel is centrally located in Malacca City, a 3-minute walk from Mahkota Parade Shopping Mall and 5 minutes by foot from Menara Taming Sari. .This family-friendly hotel is 0.4 mi (0.7 km) from Dataran Pahlawan Melaka Megamall and 0.7 mi (1.1 km) from Mahkota Medical Center.

What's nearby

  • Mahkota Parade Shopping Mall - 3 min walk
  • Dataran Pahlawan Melaka Megamall - 6 min walk
  • A Famosa - 9 min walk
  • Malacca River - 11 min walk
  • Jonker Street Night Market - 14 min walk

Getting around

  • Malacca Intl. Airport (MKZ) - 21 min drive

Restaurants

  • ‪GravyBaby Melaka - ‬13 min walk
  • ‪Sun May Hiong Satay House - ‬17 min walk
  • ‪Restoran Bei Zhan Sdn. Bhd - ‬5 min drive
  • ‪Big Bowl Ice - ‬20 min walk
  • ‪Lock Ten Food - ‬18 min walk

About this property

Holiday Inn Melaka, an IHG Hotel

Luxury hotel with 2 restaurants and a full-service spa
Holiday Inn Melaka, an IHG Hotel offers 275 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and hair dryers.

This Malacca City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tea Tree Spa. Services include body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 275 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Sirocco Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sirocco Restaurant - This theme restaurant serves dinner only.
Es.sense Kitchen - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 40 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Sirocco Restaurant
  • Es.sense Kitchen

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 128
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 per person
  • Rollaway bed fee: MYR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Melaka
Holiday Inn Melaka Hotel
Holiday Inn Melaka Hotel Malacca
Holiday Inn Melaka Malacca
Melaka Holiday Inn
Holiday Inn Melaka
Holiday Inn Melaka, An Ihg
Holiday Inn Melaka, an IHG Hotel Hotel
Holiday Inn Melaka, an IHG Hotel Malacca City
Holiday Inn Melaka, an IHG Hotel Hotel Malacca City

Holiday Inn Melaka, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 387 out of 1002 reviews" "
Rating 8 - Good. 450 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Khiam Yeong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It made our trip to Melaka truly enjoyable! Love this hotel. IHG, wtg!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay but need to sort out refunds!
We had a lovely stay in Melaka and everything was great at the hotel apart from we have not received the refund we are due. There was a payment taken instead of it being held as a pending amount and when I asked about this at check out I was told I would definitely receive the refund however I have not after 2 weeks. I have e-mailed the hotel but not received a response. I think this is most likely unusual but very disappointing. I am hoping through this message someone at the hotel will sort out the refund.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Felt like luxury after other hotels in Malaysia. All staff were so kind and helpful. We'd mistakenly only booked one room but they put foldable beds for our children for free. Breakfast was excellent. Great access to Malaka. Street food was awesome. We ate at Wild Coriander and had a stunning meal. Thank you Holiday Inn
Stayed 2 nights in Aug 2024

8/10 Good

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kah Lip

Stayed 1 night in Jul 2024

8/10 Good

chiew fong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana Loella Cuenca, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best hotel stay in our entire trip. The check in counter lady ( sorry I forgot her name) was wonderful offering us an extra bed to set up and even reminding us of breakfast options for a good price. Will return next time with the whole family.
Stayed 2 nights in Jul 2024

8/10 Good

ST

Travelled with partner
Liked: Cleanliness
It's an old hotel (formally known as Casa Maya) Considering an old hotel, it's being pretty well kept and clean. The room is spacious but the set-back is the water pressure in the shower is very low.
Stayed 1 night in Jul 2024

8/10 Good

Choon Tiong

Stayed 1 night in Jul 2024

10/10 Excellent

JAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff (as likely everywhere in Malaysia), nice breakfast, nice pool. The hotel can be seen from many places in the town which is assuring for those who want to walk the landmarks.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Happy with stay. Although hotel/room a little dated but location and superb cleanliness compensate for it. Beddings and toilet clean. It is directly opposite a shopping mall, 15/20mins walk to most tourist attractions. Check in/out fast, reception courteous. If really to pick would be the low pressure flushing which is not uncommon in most hotels.
Stayed 1 night in Jun 2024

8/10 Good

Alan Kok Aun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property looked refurbished. However many things left to be desired. Room toilet had malfunctioned . In room refrigerator had to be exchanged. But overall service recovery was fast and on point. Area around the property was quiet and not complicated. Far enough from hustle and bustle but near enough for short makan trips. Great overall experience.
Stayed 4 nights in Jun 2024

6/10 Okay

Lim

Liked: Cleanliness, staff & service
average. room smell l don't like.bed have bugs. very itchy
Stayed 2 nights in Jun 2024

10/10 Excellent

Kok Chong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2024

10/10 Excellent

Africa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size suite
Stayed 1 night in May 2024

8/10 Good

Miss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable for its price. It was rated as a five star hotel, so i was expecting more. I find that rooms are cleaned and staff is prompt as we requested for bottled water. I find that service definitely can be improved such as informing us about the venue of the buffet breakfast and shuttle service available. We had to find out all these by ourselves. Location is good as we managed to walk to Jonker street.Wonderful stay.. can consider again if we wanna go Melaka again.
Stayed 2 nights in Jun 2024

10/10 Excellent

ALEX

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean Hotel, good location !!!
The hotel is new and clean. Room is spacious and clean. The hotel is located in the heart of the Melaka, walking distance to Dutch House, Jonker street and major attraction. The breakfast is sumptuous and with variety of choices. Highly recommended !!!
Stayed 1 night in Jun 2024

8/10 Good

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
The condition of the bathroom can be improved. They seem to be quite old and have not been renovated.
Stayed 2 nights in Jun 2024

10/10 Excellent

Choon Liang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Short walk to Mahkota Parade.
Stayed 2 nights in Jun 2024

8/10 Good

Errol

Travelled with family
Liked: Cleanliness, staff & service
5d3n Stay
It’s ok. Just that need to walk a distance to the malls. And very difficult to get cab.
Stayed 4 nights in May 2024

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value for the money.
Stayed 2 nights in May 2024

10/10 Excellent

Choon Fui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Ramesh

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

6/10 Okay

Chee Kiang

Travelled with family
Liked: Cleanliness, property conditions & facilities
Feedback
We are 3 pax room. But the items provide only for 2. Each time we need to call for extra set. For instead we called for 1 more towel, toothbrush and shaver. End up only 1 shaver send up. Then ask where is the towel and toothbrush n then only towel send up. I don't think toilet is been washed during my whole 4 night as the hair in the toilet are just stack up there Then the day on my check in. As a guest I did not even have a car park lot due to whatever event. But shouldn't there is some slots reserved for guests like us already so tired after long day drive.
Stayed 4 nights in May 2024