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Imperial Heritage Hotel Melaka

3.5 star property

Photo gallery for Imperial Heritage Hotel Melaka

Executive Room
Exterior
Lobby
View from room
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
1, Jalan Merdeka, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • A Famosa
    ‪5 min walk‬
  • Jonker Street Night Market
    ‪13 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Junior Suite

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Heritage Deluxe

In-room safe, blackout curtains, free WiFi, bed sheets

Heritage Deluxe

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Imperial Deluxe

Imperial Deluxe

Imperial Deluxe

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 76 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Malacca City

With a stay at Imperial Heritage Hotel Melaka, you'll be centrally located in Malacca City, steps from Dataran Pahlawan Melaka Megamall and within a 5-minute walk of A Famosa. .This hotel is 0.7 mi (1.1 km) from Church of St. Francis Xavier and 0.8 mi (1.3 km) from Malacca River.

What's nearby

  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.1 km
  • Mahkota Parade Shopping Mall - 4 min walk - 0.4 km
  • A Famosa - 5 min walk - 0.5 km
  • Jonker Street Night Market - 13 min walk - 1.2 km
  • Malacca River - 14 min walk - 1.2 km

Getting around

  • Malacca Intl. Airport (MKZ) - 18 min drive

Restaurants

  • ‪东甲牛腩面 Sup Lembu Tangkak - ‬11 min walk
  • ‪Restaurant Yoke Yew - ‬11 min walk
  • ‪Restoran Dong Fung 东方茶室 - ‬12 min walk
  • ‪Restoran Tiga Ros - ‬12 min walk
  • ‪The Upper - ‬12 min walk

About this property

Imperial Heritage Hotel Melaka

Hotel with 7 restaurants, steps from Dataran Pahlawan Melaka Megamall
Imperial Heritage Hotel Melaka offers 329 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms.

Bathrooms include showers, bidets, and complimentary toiletries. This Malacca City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 329 guestrooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon and a banquet hall.
Enjoy Chinese cuisine at Restoran Pei Zing, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Restoran Pei Zing - This restaurant specializes in Chinese cuisine.
Yuzu House - This restaurant specializes in Japanese cuisine. Open daily.
Big Nyonya Restaurant - This restaurant specializes in Malaysian cuisine. Open daily.
Amboi Restaurant - This restaurant specializes in Malaysian cuisine. Open select days.
Nyonya Makko - This restaurant specializes in Malaysian cuisine. Open select days.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: MYR 45 for adults and MYR 30 for children
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • Amboi Restaurant
  • Big Nyonya Restaurant
  • Nyonya Makko
  • Restoran Pei Zing
  • Yuzu House

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 45 for adults and MYR 30 for children
  • Self parking fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Imperial Heritage Melaka Hotel Malacca
Imperial Heritage Melaka Hotel
Imperial Heritage Melaka Malacca
Imperial Heritage Melaka

Imperial Heritage Hotel Melaka Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 181 out of 961 reviews
Rating 8 - Good. 380 out of 961 reviews
Rating 6 - Okay. 249 out of 961 reviews
Rating 4 - Poor. 103 out of 961 reviews
Rating 2 - Terrible. 48 out of 961 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Like the dining area.
Stayed 2 nights in Dec 2024

6/10 Okay

Lye Foong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Khai Wah Eric, Singapore

Liked: Cleanliness, staff & service
Poor breakfast. Not worth it.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No window in,room
Stayed 1 night in Dec 2024

8/10 Good

Hendrik

Liked: Staff & service, room comfort
Good hotel, shame about the Wi-Fi
Good hotel and good service. In fact we proved that by choosing to extend our 2-day stay. The only (and most important) thing that let the hotel down was its Wi-Fi. It was slow and intermittent. Eventually we asked whether we could have a wired connection. Initially they said that they only had Wi-Fi, but when we complained again, all of a sudden this was possible. With a wired connection, there were no further issues. Good fast Wi-Fi is not a luxury to a lot of people, it's a necessity.
Stayed 2 nights in Dec 2024

6/10 Okay

LIAM KWEE

Disliked: Staff & service, property conditions & facilities
Dirty
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Highly Recommended
Very convenient to shopping, sights and food.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Kamarul Ariffin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Catrinna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
- Convenient 15-20 mins walk to most tourist attractions such as Dutch Square, Jonker Street - Concierge staff was incredibly helpful in giving us travel directions - Free parking for hotel guests - Room was spacious and decently clean (4 star hotel standards) - We were given a family suite on the high floor and were there on a non-peak period so it was generally quiet. - Interior design furniture and fittings is slightly outdated and worn out but otherwise functional - WIFI connection is good - Wide range of TV channel options, but could not access OTT apps - need to be ‘updated’. - Provided only the necessary toiletries including soap shampoo toothbrush toothpaste bath towels and bath room mat - We did not try their buffet breakfast but opted for the cafe at the ground floor of the hotel. Coffee and American style breakfast was fair for the price. - In overall, the place is suitable for travellers or those with larger families looking for a practical, convenient and spacious accommodation for an economical price. Will not be suitable for those expecting the luxury aesthetics and services of your typical 5/6 star hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Prem Shabbir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The bathroom was dark and tiny
Stayed 1 night in Oct 2024

10/10 Excellent

Eng Hock

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paklawan Square is just opposite. A lot of restaurants nearly. Also, the A'Farmosa is within walking distance.
Stayed 1 night in Sep 2024

6/10 Okay

Ling Kit

Stayed 3 nights in Sep 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
The property is a bit old otherwise it’s good
Stayed 2 nights in Sep 2024

10/10 Excellent

Hock Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very spacey and well designed, clean and the air con very cold. Hotel surrounded by well-known shopping Centre
Stayed 2 nights in Sep 2024

6/10 Okay

Hwee Sian

Stayed 2 nights in Sep 2024

8/10 Good

Kim

Stayed 2 nights in Sep 2024

10/10 Excellent

CM

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is clean, location is good and convenient for shopping and food. The tv has no sound and could not get cable tv
Stayed 1 night in Sep 2024

8/10 Good

Kheng Joo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay for 2 nights
Stayed 2 nights in Aug 2024

8/10 Good

Tan

Business traveller
Liked: Cleanliness, staff & service
Clean room & comfy bed. Walking distance to famous tourist spots ie A' Famosa Fort, St. Paul's Hill, Menara Taming Sari and malls Pahlawan & Mahkota Parade.
Stayed 1 night in Aug 2024

10/10 Excellent

Siew Lin

Stayed 2 nights in Aug 2024

2/10 Terrible

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chose another hotel if you have the budget
Room aircon keep leaking throughout the stay, the check in is very slow, when there is people cut queue, the staff will say they have registered before but when look closely they are doing the same procedure as a new check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious & Value for Money
The 2 bedroom apartment was spacious and clean with a small kitchenette.
Stayed 1 night in Jul 2024

6/10 Okay

Eng Kit

Travelled with family and small children
Liked: Staff & service
The room assigned has no window. Hence the rooms has some stale due to insufficient air circulation. The reception check in is efficient and helpful.
Stayed 1 night in Jul 2024

4/10 Poor

Sally

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is located near shopping malls and near to Jonker Walk.Veru convenient.However, the room needs updating as our curtain has many holes and the light gets through the curtain.The toilet is dirty and the gym is not functionable.
Stayed 3 nights in Jul 2024