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Hotel by the Red Canal

3.5 star property

Photo gallery for Hotel by the Red Canal

Outdoor pool, pool umbrellas
Breakfast, lunch, dinner served; international cuisine, pool views
Property entrance
Business centre
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
No.417, corner of 63 rd & 22 nd Road, Mandalay, 952
  • Phaung Daw Oo Monastic Education High School
    ‪16 min walk‬
  • Shwenandaw Kyaung
    ‪19 min walk‬
  • Shwenandaw Monastery
    ‪2 min drive‬
  • Mandalay (MDL-Mandalay Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom, Pool View (Shan)

Deluxe Room, 1 Bedroom, Pool View (Shan)

Deluxe Room, 1 Bedroom, Pool View (Shan)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Romantic Suite, 1 Bedroom, Garden View (Chin)

Romantic Suite, 1 Bedroom, Garden View (Chin) | Balcony

Romantic Suite, 1 Bedroom, Garden View (Chin)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Romantic Room, 1 Bedroom (Kachin)

Romantic Room, 1 Bedroom (Kachin)

Romantic Room, 1 Bedroom (Kachin)

  • 24 sq m
  • Water view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Economy Room, 1 Bedroom (Rakhine)

Economy Room, 1 Bedroom (Rakhine)

Economy Room, 1 Bedroom (Rakhine)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About the area

Mandalay

A stay at Hotel by the Red Canal places you in the heart of Mandalay, within a 5-minute drive of Mandalay Marionettes Theater and Phaung Daw Oo Monastic Education High School. .This luxury hotel is 1 mi (1.6 km) from Shwenandaw Kyaung and 1.1 mi (1.7 km) from Atumashi Monastery.

What's nearby

  • Shwenandaw Monastery - 2 min drive
  • Kuthodaw Pagoda - 2 min drive
  • Mandalay Palace - 3 min drive
  • Yadanarpon Diamond Plaza - 5 min drive
  • Mandalay Hill - 6 min drive

Getting around

  • Mandalay Central Railway Station - 8 min drive
  • Mandalay (MDL-Mandalay Intl.) - 55 min drive

Restaurants

  • ‪Hot Hot Chinese B.B.Q - ‬3 min drive
  • ‪Cake By Karaweik - ‬3 min drive
  • ‪Bless Bear Coffee - ‬5 min walk
  • ‪Unique Mandalay Tea Room - ‬3 min drive
  • ‪Ginki Mandalay - ‬3 min drive

About this property

Hotel by the Red Canal

Luxury hotel with a full-service spa and a 24-hour health club
Hotel by the Red Canal offers 25 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thanakhar Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 25 individually decorated guestrooms, featuring minibars and LED televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club and an outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Spice Garden Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Spice Garden Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Canopy Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MMK 22500 for adults and MMK 15000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Spice Garden Restaurant
  • Canopy Bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Upper floors accessible by stairs only
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV/satellite channels
  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MMK 80000
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: MMK 80000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MMK 127500.0 per night
Cribs (infant beds) are available for MMK 20000.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: MMK 127500
  • Christmas Eve (24 December) Gala Dinner per child: MMK 76500 (from 3 to 10 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MMK 127500
  • New Year's Eve (31 December) Gala Dinner per child: MMK 76500 (from 3 to 10 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MMK 22500 for adults and MMK 15000 for children
  • Airport shuttle fee: MMK 50000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: MMK 80000 (subject to availability)
  • Late check-out fee: MMK 80000 (subject to availability)
  • Crib (infant bed) fee: MMK 20000.0 per night
  • Rollaway bed fee: MMK 127500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Canal Red
Hotel Red Canal
Hotel Red Canal Mandalay
Red Canal
Red Canal Hotel
Red Canal Mandalay
Hotel by the Red Canal Hotel
Hotel by the Red Canal Mandalay
Hotel by the Red Canal Hotel Mandalay

Hotel by the Red Canal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 79 reviews
Rating 8 - Good. 20 out of 79 reviews
Rating 6 - Okay. 6 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Hotel staff was extremely focused on customer needs and our comfort. We all know it’s not an easy time to travel in Myanmar, but they did truly exceeded expectations. Thank you very much and congratulations.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Yoon Wati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely hotel and lovely staff
Stayed 2 nights in Jan 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, room comfort
Relaxing stay!
This was my first stop in Mandalay and I didn't know the streets and vibe would feel so hectic. Thank goodness this hotel was a calm safe haven. The staff was attentive and prompt and even helped me book a fair priced driver to Inle Lake. As it is a crazy time in this country, I am so thankful this hotel made me feel welcome and looked out for me. I highly recommend this hotel as a jumping off point to do your tours.
Stayed 2 nights in Dec 2022

4/10 Poor

AKIRA

Stayed 1 night in Apr 2021

10/10 Excellent

Ruth

Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a good location in Mandalay. All staff very helpful, friendly and polite. Very nice hotel would stay there again
Stayed 2 nights in Dec 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best boutique hotel to stay at in Mandalay. A little green oasis in the middle of a sprawling city. Free breakfast, free happy hour, great service, great Indian food.
Stayed 2 nights in Nov 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, traditional basecamp for a visit to Mandalay
I enjoyed a very nice 3 night stay at this property while I was recently in Mandalay. It has a great deal of traditional character and the staff were very friendly and professional. It has a pool and gym which were nice when one needed to get out of the heat during midday, but it was walking distance to Mandalay Palace and Mandalay Hill which was really nice. Rooms are a bit small, but very comfortable. Great place to stay
Stayed 3 nights in Nov 2019

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situacion y alojamiento muy recomendables
Muy correcto! En una calle muy tranquila a pesar de estar en pleno centro y muy cerca de todos los sitios de mayor interes. El recepcionista nos ayudo mucho a planificar nuestra estancia y gracias a el pudimos ver lo mas relevante en dos dias
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and comfortable place for two nights in Mandalay. Restaurant is good, like the flavored waters and the fresh passion fruit juice at breakfast. They try hard with the poolside drinks and tea hour. But because the pool made our skin itch we wouldn’t stay here again. We picked the place because it had a pool, very important to us. In Bagan before Mandalay the pool was great and after in Inle our pool was great. But this one was miserable to swim in because of the itchy water. We tried it twice and both times, itchy immediately. The level of service of the staff is top notch, whoever has trained them does an amazing job. They all are so on top of everything it was pretty amazing to see. They literally jump up to be attentive. May is especially outstanding. Our shower tub pooled water/stopped up, but luckily there was a second shower on our patio so we used that instead.
Stayed 2 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel
Really nice hotel, beautifully furnished and great, helpful staff. Small, decent gym, good WiFi, and good breakfast. Also free coffee or tea offered in the afternoon. I would definitely stay again.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is a lovely property and the staff were particularly helpful. There were 3 things that I found particularly disappointing. Firstly, the food and beverage services at the Spice Garden (breakfast and dinner) were very ordinary. The coffee and tea were awful, the breakfast very average quality. One evening meal I had the food equally poor, especially considering the USD prices charged. Along the same lines, the spa prices were western prices in USD - a 1 hour treatment charging USD50 (did not use so cannot comment on the quality, but this seems ridiculous in Myanmar). The other disappointment was the one window to the room faced on to a grungy building which meant no natural light at all to our room. If they could improve the F&B quality then I would probably give this place a 5 rating.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

TJS, West Chester, OH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, boutique. oasis-like hotel. Great, friendly, helpful staff. Really enjoyed our stay.
Stayed 3 nights in Feb 2019

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandalays best
I doubt i will ever stay elsewhere in mandalay... After several disappointing choices i happened across this place and it was just wonderful albeit pricey for mandalay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway to Mandalay
A well run, nice little hotel.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little gem in the center of mandalay. Peaceful and elegant, attention to detail. Really wonderful.
Stayed 1 night in Feb 2019

10/10 Excellent

Tony, Yangon, Myanmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always there to see to your comfort. The grounds on which this boutique hotel on are beautiful and make you feel as though you are in the middle of the quaint rainforests of Myanmar even though you are in the heart of Mandalay. Upon arrival washcloths and juice are the norm as well as cocktail hour by the pool upon your arrival back for the day. I will definitely be staying at this place when I come back to Mandalay.
Stayed 2 nights in Nov 2018

10/10 Excellent

Steven Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Staff were great Good in Spice Garden Restaurant- superb, we have eaten there every night Rooms on the small size but ok
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic front desk staff. Really charming concept.
Stayed 1 night in Nov 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Little Touches Made it Great.
Loved the hotel, friendly staff, happy to do anything to make your stay the best. Great little pool and loungers, good gym with free water and towel, free cocktails, a choice of three, between 6.30-7.30 (drink as much as you can during that happy hour), breakfast a bit samey but good, restaurant Indian, not entirely happy with that as very limited international choices and I did not notice a single Indian customer! Only complaint is that there was no book in the rooms indicating their full range of facilities. I missed out on a workout in the Gym for two days because it is tucked away and I didn’t know it was there! Location wasn’t perfect being a little off the beaten track but otherwise a superb boutique hotel with many little extras to increase one’s comfort.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel close to touristic attractions. Beautiful garden, good food, very polite personnel.
Stayed 2 nights in Jan 2018