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The staffs were amazingly kind and nice. I couldn’t feel any inconvenience. Even I need to leave the hotel early in the morning, the breakfast was prepared quite early and enjoyed it. At the same time, I asked to call a taxi to the Mainz central station, and a staff asked/confirmed it right away.

Communication with the staff is only by a supposed iPad in the room. We did not have one so we had to go to the front desk if we needed anything. The hotel was lovely and the breakfast was one of the very best that I’ve experienced. It was close to the train station which made our day trips very easy. We loved the “best western” theme of the hotel..

The hotel is very central with great staff and service. I would highly recommend it when traveling as I was. All my needs were met I would stay again next time I visit the city.

The thermal baths were amazing! Very relaxing weekend!

It was wonderful close to everywhere walking distance to Resturant and cafes and shopping centers very very happy definitely I will be back 👍🙌

Liked the location of hotel - very central, everything accessible by foot. Even the towels and linens a bit outdated - the room, equipment and public areas in decent condition. Comfortable matresses, great sleep. Second floor rooms just around cafeteria where tasty coffee and breakfast served. Sauna is on 3rd floor, rather small but enough for 4-6ppl, free of charge for hotel guests. Shower for cooling down but hasn't been working. Generally quiet and comfortable place to stay. Hotel provides few local discounts, nice to use at town thermal bathes. Hotel is convenient to drive in, load/unload the luggage.