See all properties
Save

Hilton Dalaman Sarigerme Resort & Spa

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Dalaman Sarigerme Resort & Spa

Bar (on property)
Exterior
Sports facility
Bar (on property)
Family Room, Multiple Beds | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
Sarigerme Tourism Center PO:11, Ortaca, Mugla, 48610
  • Mavi Dalis
    12 min drive
  • Sarigerme Beach
    18 min drive
  • Restaurant Grand
    1 min walk
  • Dalaman (DLM-Dalaman Intl.)
    48 min drive

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 96 sq m
  • Sleeps 5
  • 3 King Beds

View all photos for Twin Room, River View

LCD TV, ping pong, books

Twin Room, River View

  • 36.3 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Lakehouse Swimup)

Room, 1 King Bed (Lakehouse Swimup) | Living area

Room, 1 King Bed (Lakehouse Swimup)

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

LCD TV, ping pong, books

Room, 1 King Bed, River View

  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Plus)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Plus)

  • 76 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Living area

Suite, 1 King Bed, Corner

  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds (Deluxe with Swim-Up Pool)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds (Deluxe with Swim-Up Pool)

  • 112 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

  • 131 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | View from room

Deluxe Twin Room, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Lake House Swim Up)

Room, 1 King Bed (Lake House Swim Up) | View from room

Room, 1 King Bed (Lake House Swim Up)

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Free minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Free minibar, in-room safe, desk, laptop workspace

Room

  • 36.3 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Sea View

LCD TV, ping pong, books

Standard Room, 1 King Bed, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Swim-up Pool)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Swim-up Pool)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Living area

Family Room, Multiple Beds

  • 142 sq m
  • Lake view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Twin Room (Swim-up Pool)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room (Swim-up Pool)

  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

  • 142 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Grand Suite, Multiple Beds, Sea View

  • 195 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Sea View

  • 392 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds, Sea View

Presidential Suite, Multiple Beds, Sea View

Presidential Suite, Multiple Beds, Sea View

  • 475 sq m
  • Sea view
  • Sleeps 10
  • 1 King Bed and 6 Large Twin Beds

Similar properties

Front of property

Ramada BY Wyndham Dalaman

Pool
Hot tub
Breakfast included
Spa
4.5 out of 5, Wonderful, (69)
The price is AU$154
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Ramada BY Wyndham Dalaman

About the area

Ortaca

With a stay at Hilton Dalaman Sarigerme Resort & Spa in Ortaca, you'll be 2 mi (3.3 km) from Sarigerme Beach and 21.4 mi (34.5 km) from İnlice Public Beach. .This beach hotel is within the region of Ölüdeniz Beach and Turunc Beach.
View more Resorts in OrtacaOpens in a new window

What's nearby

  • Sarigerme Beach - 18 min drive
  • Dalaman Train Station - 22 min drive
  • Kapikargin Sulfur Spa - 26 min drive
  • Kayacık Beach - 46 min drive
  • Kaunos Rock Tombs - 47 min drive

Getting around

  • Dalaman (DLM-Dalaman Intl.) - 48 min drive

Restaurants

  • ‪Sarigerme Main Restaurant - ‬2 min walk
  • ‪Citrus Patisserie & Bar - ‬9 min walk
  • ‪Breeze Bar - ‬7 min walk
  • ‪Tt Hotels Sarıgerme Tropikal Hotel - ‬6 min walk
  • ‪Vento Bar - ‬6 min walk

About this property

Hilton Dalaman Sarigerme Resort & Spa

Luxury hotel on the beach, with 11 outdoor pools
Hilton Dalaman Sarigerme Resort & Spa offers 493 air-conditioned accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

This Ortaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

6 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 493 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary beach shuttle makes getting to the surf and sand a breeze.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

For lunch or dinner, stop by Sarigerme Main Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the 4 coffee shops/cafes, and 24-hour room service is provided. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Ortaca? This hotel has 8934 square feet (830 square meters) of space consisting of a conference center and 11 meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Sarigerme Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tao Far East Restaurant - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open select days.
Alize Italian Restaurant - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
A la Turca Restaurant - This restaurant specializes in Turkish cuisine and serves dinner only. Reservations are required. Open select days.
Vela Sea Food Restaurant - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hilton Dalaman Sarigerme Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Soccer

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site
  • Electric car charging station on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 4 coffee shops
  • 4 poolside bars, 1 beach bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Sarigerme Main Restaurant
  • Tao Far East Restaurant
  • Alize Italian Restaurant
  • A la Turca Restaurant
  • Vela Sea Food Restaurant

Things to do

  • 24-hour fitness centre
  • 11 outdoor pools
  • 6 outdoor tennis courts
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/games room
  • Archery
  • Art gallery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bike rentals
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shuttle
  • Bike storage
  • Billiards/pool table
  • Boating
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Designer shops
  • Electric bike charging stations
  • Evening entertainment
  • Fishing
  • Free beach club
  • Free water park access
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Indoor pool
  • Karaoke
  • Kayaking
  • Lifeguards on-site
  • Mini golf
  • Motor-boating
  • Mountain biking
  • Nightclub
  • Parasailing
  • Pedal boating
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway hire/tours
  • Shopping centre
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/body boarding
  • Table tennis
  • Volleyball
  • Waterskiing
  • Windsurfing
  • Yoga classes
  • Surfing lessons

Family friendly

  • 11 outdoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free water park access
  • Corner/local shop
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8934 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Books
  • Couples dining
  • Games
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 81-cm LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Free tea bags/instant coffee

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 3 to March 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 6841

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Dalaman Sarigerme
Hilton Dalaman Sarigerme Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Dalaman Sarigerme Ortaca
Ortaca Hilton Dalaman Sarigerme Resort & Spa Hotel
Hotel Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme
Hotel Hilton Dalaman Sarigerme Resort & Spa
Hilton Dalaman Sarigerme Resort Spa
Hilton Dalaman Sarigerme

Hilton Dalaman Sarigerme Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 122 out of 163 reviews" "
Rating 8 - Good. 32 out of 163 reviews" "
Rating 6 - Okay. 4 out of 163 reviews" "
Rating 4 - Poor. 4 out of 163 reviews" "
Rating 2 - Terrible. 1 out of 163 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

simrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ali

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but Mehmet Yigit in the main restaurant was extraordinary person, attentive and humble wish him all the best in his future.
Stayed 1 night in Jun 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memories are made of this.
This was our second time with you and on both occasions most enjoyable,and I hope that we may make it a third time, if of course you may reward a loyal customer, with an offer, well I can always ask? Regards Freddie.
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay
Our first stay at the Hilton in Serigerme, hotel amazing, service brilliant, drinks on offer great quality, food very good with several different restaurants on offer.
Stayed 2 nights in May 2024

8/10 Good

Ann Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with wonderful facilities. Staff very friendly and helpful. Unfortunately only 1 restaurant is included in all inclusive which was a bit disappointing. Wish they had a breakfast only option
Stayed 6 nights in Apr 2024

4/10 Poor

serran

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The food and cocktails were bot so good and the hotel in general just felt very old and the beach towels were of low quality.
Stayed 1 night in Sep 2023

8/10 Good

Sinan

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Too much mosquitos. Everything else was good for the price.
Stayed 6 nights in Aug 2023

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel. Feels very American corporate. Nice art school but had to pay extra. Good buffet and good service. Felt it lacks some charm
Stayed 2 nights in Aug 2023

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay.
Not as good as previous years, our mini bar hadn’t been fully stocked on arrival and wasn’t fully restocked afterwards, we had to request extra tea and coffee. No slippers in one room, just silly niggles but not the standard we have grown used to. Overall our stay seemed a little less luxurious to previous years, thinking of going back in August and hoping for improvement. Food was good and the kids had a great time just us picky adults!
Stayed 2 nights in May 2023

10/10 Excellent

NIMISHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to go to Hilton Dalaman!!!
This hotel was amazing from the pre arrival communication to check in to every member of the team. The service was amazing, the choice and quality of food was mind blowing, and if you asked for something, every effort was made to ensure it was arranged. We used the spa facilities, again, incredible staff and service. Already looking at booking for next year.
Stayed 4 nights in May 2023

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Axita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for a relaxing family holiday

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely massive with something for everyone. We only stayed here for a day and night before flying home. I think we could have occupied ourselves fro longer but maybe not a whole week. Not really our kind of hotel or holiday but we enjoyed it nevertheless. The cornily named "Mega Buffet" really is mega and the food is pretty good considering. Much is included but activities such as kayaking and windsurfing are extra.
Stayed 1 night in Sep 2022

10/10 Excellent

ALI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good but only sand not
Stayed 3 nights in Sep 2022

10/10 Excellent

MUJDE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very good service, immaculate grounds, never felt crowded, loved every moment! Will be back!
Stayed 4 nights in Sep 2022

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service, property conditions & facilities
We arrived late in the evening. The reception whilst having my reservation were unaware that Expedia had already taken payment; so charged my credit card again and then subsequently cancelled the payment. Too late for dinner so were offerred sandwiches - sandwiches consisted of a tied-looking roll and chips. Breakfast was fine although finding a vacant table was a challenge; similar for dinner. The beach really was a non-event; many people stayed with the pools. All-in all-disappointing - really not our sort of hotel.
Stayed 2 nights in Jun 2022

8/10 Good

ALLAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Ruvani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Excellent property.
Stayed 4 nights in Jun 2022

8/10 Good

Najda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the lake homes with swim up swimming pool access. The staff is not customer sevice oriented. We wished to dine at one of the A la carte restaurants, because we had not made a booking until 8pm - we could not dine. We had asked for daily newspapers - we never got them.
Stayed 2 nights in Jun 2022

10/10 Excellent

Önder

Stayed 3 nights in May 2022

10/10 Excellent

AKIN, miami

Stayed 2 nights in Apr 2022

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Oct 2021

8/10 Good

MAHDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Robert

Liked: Property conditions & facilities, room comfort
Good do so much better Hilton..
To start our check in was delayed by over 1 hr because our room was not cleaned in time for the 3pm check in. We had requested a Sea View Room and whilst we had been given an excellent room in one of the Lakeside Villa's it was located at the rear of the Hotel and Sea Glimpse may have been a better description. The hotel provided Golf Buggy transport, which was generally quick and efficient. The following day our room was not made up due to a electrical fault on the door panel that requested not to be disturbed, (I am guessing this is why our room was not ready for us on arrival). After informing reception, this was fixed and room cleaned satisfactorily on the following day. Overall staff at the hotel were not so welcoming and service was slow and given without a smile. (maybe as end of season they had all forgotten their training). Staffing levels appeared ok but the clearing of tables etc. was not as efficient as it could have been. The Champaign and Wine Bar, together with Scotch and Cigar Lounge are a shadow of their former existence. Limited Wine and Scotch on offer and can not even smoke a cigar in the Cigar Lounge...... We tried out the Chinese Restaurant one evening, whilst OK the food arrived cold having been prepared in the main restaurant and travelled to the Chinese Restaurant. not even kept hot on burners that you might expect in traditional Chinese restaurants. Overall excellent hotel that could have done so much better..
Stayed 3 nights in Oct 2021