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Gem Riad

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gem Riad

Exterior
Interior
Hallway
Property grounds
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
35 Derb Jdid, Riad Zitoun Lakdim, Medina, Mechouar-Kasbah, Marrakech, 40000
  • Bahia Palace
    6 min walk
  • El Badi Palace
    6 min walk
  • Jemaa el-Fnaa
    9 min walk
  • Marrakech (RAK-Menara)
    18 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Suite

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Junior Suite, 1 Double Bed

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Bathroom

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Marrakech

With a stay at Gem Riad in Marrakech (Medina), you'll be within a 5-minute drive of Jemaa el-Fnaa and Menara Mall. .This riad is 1.8 mi (2.9 km) from Avenue Mohamed VI and 2.4 mi (3.9 km) from Majorelle Garden.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Bahia Palace - 6 min walk - 0.6 km
  • El Badi Palace - 6 min walk - 0.6 km
  • Jemaa el-Fnaa - 9 min walk - 0.8 km
  • Le Jardin Secret - 16 min walk - 1.4 km
  • Majorelle Garden - 5 min drive - 3.9 km

Getting around

  • Marrakech Central Station - 17 min drive
  • Menara Airport (RAK) - 18 min drive

Restaurants

  • ‪Mabrouka - ‬8 min walk
  • ‪DarDar - ‬3 min walk
  • ‪Grand Hotel Tazi - ‬7 min walk
  • ‪Fine Mama - ‬7 min walk
  • ‪café almasraf - ‬8 min walk

About this property

Gem Riad

Riad with free breakfast, a short walk to Jemaa el-Fnaa
Gem Riad offers 7 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 7 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the riad's restaurant, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 8 AM to 11 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary local cuisine breakfast is served each morning between 8 AM and 11 AM. A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 8 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Gem Riad Marrakech
Gem Marrakech
Gem Riad Riad
Gem Riad Marrakech
Gem Riad Riad Marrakech

Gem Riad Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 42 reviews" "
Rating 8 - Good. 7 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 4 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

ALICIA

Stayed 3 nights in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff Clean place Convenient area inside the Medina

10/10 Excellent

Olanrewaju

Stayed 3 nights in Aug 2023

10/10 Excellent

Karima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem Riad was one from the best Riads ive been stayed in Morocco , clean and beautiful room, excellent breakfast ,location was just perfect and safe especially for me as a single women !
Stayed 1 night in Aug 2023

10/10 Excellent

Arlene

Stayed 3 nights in May 2023

10/10 Excellent

Bryce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is amazing, everything is in walking distance. Gem Riad is very clean. Shower technology is slightly outdated. Service was amazing however. Youseff was amazing. Every morning he made us breakfast, sometimes extra early so we could make our excursions. He also made us tea, gave us great advice, and helped us with any questions. Youseff was amazing!
Stayed 4 nights in Mar 2023

4/10 Poor

john

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Booked "Deluxe suite," received a cramped room
Stayed 2 nights in Feb 2023

10/10 Excellent

Shatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt really comfortable here
Stayed 3 nights in Nov 2022

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were amazing and really accommodating. The breakfast was nice and we enjoyed the view from the terrace whilst eating our breakfast. Would reccomend and definitely stay here again.
Stayed 4 nights in Oct 2022

10/10 Excellent

Aamou

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice place in good location very comfortable the staff were so nice one guy name Said was very helpful we will definitely comeback, Thank you guys for everything
Stayed 1 night in Sep 2022

4/10 Poor

Hicham

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Not as expected! I was unable to check in at 1PM, cuz rooms were not ready, then I was asked to come back at a later time. The're must be better options for riads.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Stephen, Montréal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be near all the action but also want a relatively quiet place to stay in the old Medina, this is a great choice. Ali and Abdul were courteous and eager to help with any special requests. The rooms are well equipped as far as riads go.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Praveen/Ranjita, Florida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Mr Ali and Mr Abdul were the most kind and hospitable hosts we have encountered and treated us like family. Our needs were met and our family is very appreciative of their flexibility towards making our stay memorable. The surprise dinner was very welcome and the location is prime to get to the major highlights that Marrakech has to offer. Shukran and Allah hafiz.
Stayed 4 nights in Mar 2019

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gem Riad is a real Gem!
We had the most wonderful stay at the Gem Riad and we couldn’t recommend it more highly. The staff were incredibly friendly, warm and welcoming. They made you feel really at home. The room was beautiful, everything spotlessly clean with everything thought of. The Riad is very conveniently placed, a short walk from the souks and tourist attractions alike. It was a truly memorable holiday made even better by our stay in the Gem Riad.
Stayed 4 nights in Feb 2019

10/10 Excellent

Elaine, Weymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oussama and Youness made us feel really welcome and were always very accommodating. They took very good care of us. We saw Ali sometimes too and he was always very helpful. They were very good hosts.
Stayed 9 nights in Dec 2018

10/10 Excellent

Patrick, Boston

Liked: Cleanliness, staff & service, room comfort
The Gem Riad was a great place to stay in order to be in the middle of the action in Marrakech. Khaled was fantastic and made sure that our family was always comfortable. I recommend Gem Riad highly!
Stayed 4 nights in Jul 2018

6/10 Okay

Rubén

Liked: Cleanliness, staff & service
Bien, pero podría mejorar
El personal del hotel nos atendió muy amablemente. Fueron tremendamente serviciales. El hotel está excelentemente ubicado. Creo que podría mejorar mucho con un poquito de inversión. Las habitaciones son amplias y estaban limpias, pero la pintura tan oscura, la poca iluminación y el estado de la ducha, hacen que baje muchos puntos.
Stayed 3 nights in May 2024

10/10 Excellent

Niklas

Stayed 1 night in Apr 2024

10/10 Excellent

Frédéric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil. Personnel aux petits soins. Copieux petit-déjeuner. Emplacement idéal à quelques minutes de la place Jemma el Fna.
Stayed 4 nights in Mar 2024

4/10 Poor

santino

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manutenzione insufficiente nelle camere ed aree comuni. Colazione scarsa
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico
Experiência espetacular. Tudo perfeito localização, limpeza e conforto. Muito atenciosos. Era o meu aniversário e ao chegar ao quarto tinha Happy Birthday escrito com petalas em cima da cama. A repetir sem dúvida.
Stayed 4 nights in Jun 2023

10/10 Excellent

Graça

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad bem localizado. Limpeza excelente. Atendimento muito prestável e simpático. No regresso dos passeios tínhamos sempre um chá de menta para relaxar. O pequeno-almoço era sempre preparado na hora. Abdul e Ali sempre preocupados para que a nossa experiência fosse espetacular.
Stayed 3 nights in Jun 2023