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Riad Maison Arabo-Andalouse

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Maison Arabo-Andalouse

Terrace/patio
Terrace/patio
Room | Terrace/patio
Suite SAKINA | View from property
Room

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Pool
  • Breakfast included

Explore the area

Map
66/67 Derb Touareg Kasbah, Marrakech, 40000
  • El Badi Palace
    4 min walk
  • Kosy Restaurant
    3 min walk
  • Marrakech Central Station
    13 min drive
  • Marrakech (RAK-Menara)
    17 min drive

Room options

View all photos for Room

Room

Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite SAKINA

Suite SAKINA

Suite SAKINA

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room

Room

Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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Triple Room, 3 Single Beds | View from room

Triple Room, 3 Single Beds

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

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Suite RAHA

Suite RAHA

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

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Room

Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About the area

Marrakech

With a stay at Riad Maison Arabo-Andalouse in Marrakech (Mechouar-Kasbah), you'll be a 3-minute drive from Jemaa el-Fnaa and 6 minutes from Majorelle Garden. .This family-friendly guesthouse is 0.1 mi (0.2 km) from Place des Ferblantiers and 0.3 mi (0.5 km) from Moroccan Culinary Arts Museum.
View more Guest houses in MarrakechOpens in a new window

What's nearby

  • El Badi Palace - 4 min walk
  • Bahia Palace - 6 min walk
  • Jemaa el-Fnaa - 13 min walk
  • Le Jardin Secret - 19 min walk
  • Majorelle Garden - 6 min drive

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 17 min drive

Restaurants

  • ‪Mabrouka - ‬12 min walk
  • ‪DarDar - ‬6 min walk
  • ‪Grand Hotel Tazi - ‬9 min walk
  • ‪Fine Mama - ‬10 min walk
  • ‪café almasraf - ‬7 min walk

About this property

Riad Maison Arabo-Andalouse

Family-friendly Marrakech guesthouse in Mechouar-Kasbah with a full-service spa
Riad Maison Arabo-Andalouse offers 8 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the guesthouse's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 8 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this guesthouse include complimentary wireless internet access, concierge services, and a fireplace in the lobby. Spending a day of fun is easy with the theme park shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The guesthouse also offers room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to noon.
Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Marrakech? This guesthouse has 11 square feet (1 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and noon. The guesthouse offers a complimentary manager's reception on select days.
Riad Maison Arabo-Andalouse has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 3 per day)
  • Valet parking on site (EUR 3 per day)
  • Extended parking on site (EUR 3 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–noon
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free manager's reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (11 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Food and drink

  • Free bottled water
  • Paper towels

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 36 per vehicle (roundtrip)
  • Self parking fee: EUR 3 per day
  • Valet parking fee: EUR 3 per day
  • Extended parking fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Maison Arabo Andalouse
Maison Arabo Andalouse Hotel
Maison Arabo Andalouse Hotel Marrakech
Maison Arabo Andalouse Marrakech
Riad Maison-Arabo-Andalouse House Marrakech
Riad Maison-Arabo-Andalouse House
Riad Maison-Arabo-Andalouse Marrakech
Riad Maison-Arabo-Andalouse
Riad Maison-Arabo-Andalouse Guesthouse Marrakech
Riad Maison-Arabo-Andalouse Guesthouse
Riad Maison Arabo Andalouse
Riad Maison Arabo Andalouse
Riad Maison Arabo-Andalouse Marrakech
Riad Maison Arabo-Andalouse Guesthouse
Riad Maison Arabo-Andalouse Guesthouse Marrakech

Riad Maison Arabo-Andalouse Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 59 out of 66 reviews" "
Rating 8 - Good. 6 out of 66 reviews" "
Rating 6 - Okay. 1 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
We wanted to get an authentic Moroccan experience and Riad Maison Arabo-Andalouse was perfect! The medina is just as you would expect, but we were still surprised when our driver stopped and said, "We are here"! The chaos and heat on the street is a perfect introduction to the peace and beauty of Mohammed's oasis. The building is beautiful, with a courtyard and dining area on the ground floor. Our 2 room suite was perfect for our family of 4. The beds were very comfortable and clean with The rooftop terrace is so pretty although we didn't spend much time up there. The breakfast is wonderful, with a wide variety of fruit, quiche, pastries, coffee, tea and fresh squeezed juice. They will prepare it for whatever time you'd like, no pressure. Mohammed and his staff were The staff was wonder
Stayed 2 nights in May 2023

10/10 Excellent

Leni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a fantastic stay jere.
Stayed 2 nights in Feb 2023

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet Riad with great welcome
Lovely Riad & hosts who were more welcoming than you could imagine. Our room on the roof was spotless & comfortable & we enjoyed to sit on our terrace in the evenings. Breakfasts were plentiful & good & the dinner we enjoyed in the Riad one evening was really good. Thanks to all the team for their wonderful attention.
Stayed 3 nights in Apr 2023

10/10 Excellent

Mirza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Very Helpful. Property Ambience. Breakfast.
Stayed 3 nights in Feb 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Riad in great lcation
We stayed for 3 nights. The riad is lovely, our room (bahia) was a nice size for a couple. Nicely decorated, comfy bed, and hot shower! The owners go out of their way to make sure you have everything you need. The breakfasts were tasty and plentiful. The terrace was a nice place to relax, especially fascinating was watching the storks nesting on the adjoining badii palace ruins. The location is perfect. I thoroughly recommend.
Entrance
Stork on badii palace taken from terrace
Terrace
Terrace
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is located in a great location. Plus Mohamed, is very friendly and was attentive to every question I had. He really makes sure your experience is great. When I return to Marrakech, will definitely be staying here.
Stayed 3 nights in Aug 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short stay in Marrakech
We had a short stay in Marrakech .The hotel Maison Arabo Andalouse was excellent. The owner Mohamed made sure we had anything we wanted ,all the staff were very friendly .they helped getting my boarding pass printed .The breakfast was lovely and I cannot fault the hotel at all .Marrakech is very interesting and we enjoyed taking an hour long horse driven carriage to see the sights.The local people will expect you to barter for their goods which is good fun , Restaurant prices are reasonable but many places do not serve alcohol .
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 weeks in different countries/cities on a big trip I just returned from, and this Riad was by far my most favorite accommodation out of everywhere I went. The staff was incredible! They far surpassed my expectations, and went above and beyond to ensure that my stay was comfortable and extremely pleasant. The Riad is absolutely stunning in person, the atmosphere is everything you could ever want, and the location could not be better. I plan to return to Marrakech again in the future, and I would absolutely stay here again! I highly recommend it.
Stayed 3 nights in May 2019

10/10 Excellent

Jungyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel ever!
This hotel was amazing. There was nothing I can complain about them it was perfect. Above all, the whole staffs are super kind and nice. Although I can't speak French, Arabic, we were still able to understand each other and they tried their best to support and help their guests. I had to leave every morning while I was staying, they prepared great breakfasts and called taxis that I could leave on time. If I have a chance to visit Marrakech in the future, I would definitely stay here again! Last, special thanks to Mohamed! shukraan lakum!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four stayed here for three nights and had an excellent stay. The Riad is gorgeous - the suite we stayed in was clean and spacious with wonderful decor. Breakfast was plentiful each morning with good variety - we especially liked the freshly squeezed orange juice.The location of the Riad is perfect, right in the heart of it all. We were able to walk to all major attractions in the medina. The staff is super helpful and were always on top of things to ensure that we had a great stay. They provided us with many useful tips during our time in Marrakech. Overall, a wonderful experience - we will stay here again and recommend it to anyone.
Stayed 3 nights in Feb 2019

10/10 Excellent

Marla

stay was lovely. Mohammed, the riad host, could not have been sweeter, nicer and more accommodating. 1. airport pickup easy. They messaged immediately after booking to set up and had driver waiting for me with a sign in my name. Van was large and held all our luggage. 2. Checkin was easy with mint tea and cookies. Mohammed gave us a map and showed us where to go and to eat. He also insisted on carrying luggage to room. 3. room was large and quiet and cool. had an AC and heating unit. We were there in cooler rainy November, so option for the latter was nice. room also had large private terrace overlooking the courtyard. 4. Breakfast is served in dining area, but when I asked for coffee in my room, the whole spread was delivered to our room. Strong coffee, juice, fruit, croissants, pastries, bread, local jam, and “pancakes”, etc. 5. Every time we left, Mohammed made sure we knew where we were going, how to get around, and had his info just in case. He was like a dad in a good way. He genuinely cared about us, yet didn’t make us feel judged for coming home late after a night out on the town. 6. Location was perfect. 5-10 min walk to souls and main square and all tourist attractions. I even went running. What to know: It’s not resort style. Accommodations are more than sufficient, but not luxury. Minimal ammentities. WiFi is unreliable. When it works it’s great, but don’t depend on it if you need to get work done.
Stayed 2 nights in Nov 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place we stayed in Morocco!
We stayed here for three nights and it was the best place we stayed all trip. The Riad is gorgeous, the room was amazing, and the staff were extremely friendly and helpful. The place can be a little hard to find at first (the street it's on doesn't load correctly in Google Maps) but the staff were extremely helpful and the owner came out to collect us when we were dropped off from our desert tour, which saved us having to find it at night. The location is great, it's right next to the main palace (in fact you can view the walls up close from the Riad's roof terrace) and the main square and souks are only a 10-15 minute walk away. We will definitely be staying here again when we are next in Marrakech and would recommend it to anyone!
Stayed 3 nights in Nov 2018

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best riad imaginable 4 solo women & first-timers
I booked Maison Arabo-Andalouse last-minute, and I was a bit nervous as I've never booked a 3 star hotel in Europe/Africa before (I travel internationally for work and fun, and I'm a bit spoiled!). Turns out my nervousness was entirely unfounded - this was one of the best stays I've ever had anywhere! The location couldn't be better, the riad itself is like something out of a movie, and the service is unlike anything I've experienced before. Staying here is like learning you have an eccentric uncle with a FABULOUS riad who's been sending you invites for years that all got lost in the mail - that is actually how Mohammed treats you on arrival. After insisting that I relax and enjoy some mint tea, he immediately arranged a fantastic guide, PERSONALLY WALKED ME to dinner every night (and adorably waited up until I was "home"), found me a cosmetics store when I realized I'd lost my makeup, and miraculously packaged my enormous shopping haul into something the airline would check. The thing about Marrakech is that it isn't so much a place as an experience. It's exciting and mesmerizing and overwhelming and amazing, but it's full of unwritten rules and hidden gems that are incredibly difficult to navigate the first time around without an insider who really cares that you have a magical trip. Are there more modern/higher end riads in the medina? Yes. Can you find a place with 10% "fancier" decor? Yep. Are they worth it? Not a chance. I'd take Mohammed and his riad every time!

10/10 Excellent

Kamika, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad for Single Women Travelers
This was my first time in Marrakech. When I arrived in the city I felt it was very intense. Mohammed the Riad Manager sensed this and made sure that my stay in Marrakech was a wonderful one. He made sure to offer services to me that he felt would make it easier for me to get comfortable in his city. He arranged my transfers to and from the airport since I had very odd flying hours. He made sure that I didn't have to put any money in the hands of the drivers or other vendors, as he took care of it completely for me. He also arranged two places for me to have dinner, a horse and carriage ride, hammam appointment, and got me a really great personal guide. On my first night Muhammad even had to come find me in the city as I had gotten lost. That was a great relief! I really appreciate Muhammad and his staff for all of their help while I was there. What's even better is I don't speak French nor Arabic, only English, but Muhammad and his staff and I were able to communicate well. I appreciate their patience. Lastly, he put me me in a room at the very top of the Riad. It had its own beautiful patio and it was very well appointed. The suite was clean and comfortable. The bed perfectly firm and it had its own individual AC that worked very well. He also made sure that my breakfast was served there on my personal patio if I wanted. I really appreciate the team there again. It was a beautiful stay. I would come back again and bring my family and friends.
Stayed 4 nights in Oct 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and location really can't be beat.
We had a great stay at this Riad. The location is amazing - right in the heart of it all, yet quiet. The staff was super helpful and friendly and truly enhanced our stay with their friendliness and helpfulness. They booked a session at a hammam for us that was quite a treat. We could explore the Medina and come back to cool down or rest anytime, it was so convenient. There was a miscommunication and the staff were under the impression that one of us was handicapped, so we were given a the first floor accessible room. I would say that the other rooms on the higher floors (which we saw) were nicer, but if you are handicapped they will go out of their way to make sure you are accommodated! Our room stayed quite cool without a/c, but they have them available if you need it - that is a bonus in the hot climate of Marrakesh.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful peaceful and welcoming
Staying at the Riad was one of life's special moments. The building itself is so beautiful and historic whilst the teams only wish is that you have a fabulous stay. Nothing was a problem for the staff and they went well above and beyond all expectations to make my stay with them enjoyable. The Riad itself is perfectly positioned to avoid getting lost on your way back to it. I've previously stayed in another Riad where I got lost several times. Abigail thank you to all the team

10/10 Excellent

Sharon, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Moroccan decor and welcoming staff at Riad.
Was advised to phone ahead to and have taxi driver speak with hotel. When we arrived Mohamed met us and took our bags and guided us the short distance into the medina where the Riad is located. Once there the service was nothing but exemplary. We were tired but wanted lunch close by. No problem. A tasty lunch was made up and delivered to our room. After a rest Mohamed showed us how to get around in the surrounding walking streets. Breakfast was delicious and served where and when we wanted. Our room was a mini suite with terrace. Very exotic, to us, decor with comfortable bed and roomy shower. We enjoyed our stay and would definitely recommend Maison Arabo- Andalouse. Also it is well located in the medina to most of the tourist sites which a previous house we rented (and loved) wasn't which had us lost in the medina more than a few times. At the Maison it was easy in comparison to find our way around.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cheryl, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Riad with outstanding customer service!
My partner and I spent 4 days at the Arabo-Andalouse - it truly made our fist visit to Marrakech a special and memorable one. The location was 5 minutes from the souk yet the Riad was situation in a quiet alley so it was perfect for us. The most remarkable point that made all the difference was the personable service and hospitality we received from manager Mohamed and his wife. No request was too much - the attention to detail and thoughtfulness made us feel extremely spoilt during our entire stay. The Riad was clean, organised, with good wifi and air-conditioning and the room was very spacious. We especially loved having a home cooked breakfast every morning on the rooftop surrounded by beautiful plants and a great view. If you're looking for an authentic Riad with a personal touch and excellent service - I would recommend the Arabo-Andalouse

10/10 Excellent

Stefanie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad with great service.
Fantastic Riad with excellent service and very close to the main square. The room was very comfortable and the breakfast on the rooftop terrace was fantastic.

8/10 Good

Chiranjoy, Bangalore India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Place. Personalized service
If you want to experience authentic Marrakech at its best, stay at this Road. Old world to the core (there is no television) this place will be known for owner Paolo's attention to details and information about Marrakech, manager Mohammed Janat taking care of all nitty-gritties and Fatima's yummy breakfasts - cheese omelettes and crepes are to die for. It is very close to Medina and Jemma all Fena. Only two disappointments: they don't serve lunch or dinner and the bathrooms should have more modern amenities. While it is old world, there is a very good free WiFi in the rooms. And the air conditioning works too.

8/10 Good

Alan, Glasgow, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - great service
This was our first time in Marrakech and we didn't quite know what to expect. What a great welcome we got from GPaolo and his staff. Nothing was too much trouble - even arranging for me to visit a dentist having broken a tooth while flying out! Recommendations for eating, places to visit and trips to take helpfully provided by GPaolo; and all proved reliable. Breakfast on the terrace was a delight, and we enjoyed an excellent full Moroccan meal one evening in the riad, provided by the staff. The staff took care of us to the extent of one of them waiting on the street corner - on one occasion for a couple of hours - just to make sure we got back to the riad safely at night! Helpful tips on local customs including how to handle bartering in the souks. Excellent value all round.

10/10 Excellent

Smith, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad - Family Travel
Our family of four stayed at the riad for four days during the month of August. We traveled with our two children (8 & 9) and stayed in the family suite, which was not only beautiful, but also roomy. The entire hotel was immaculate (even the bathroom in our room was beautiful & clean). Our room also had air conditioning and wifi. Since we were there in August I just want to point out that the hotel has a plunge pool (although small, we were very grateful for it!) The raid was close enough to the main square to walk, but far enough to have a quiet's night's sleep. Also, we were able to do laundry for very cheap. A large laundry bag cost us about 200 dirhams ($25). A great breakfast (including fresh fruit, coffee, tea, croissants, fresh bread, jam, etc..) was served beside the pool every morning. Mohammed attended to our every need and made us feel like family. The raid would not have been the same without the attentiveness of the staff.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Close to the main attractions but basic
First the pro's: Maison Arabo Andalouse was very well located for all the of the main attractions (5-10 mins walk away from the main square and Souks). Additionally, Mohammed and the other staff were incredibly helpful. Mohammed really went out of his way to ensure that we found the right places and you could not have been a nicer host. Room is large, the bed is comfortable and the breakfast is fine. Now the cons: We did not find the Riad to be particularly comfortable - with cold floor and dull lighting - very difficult to find your room at night. We had booked for 3 nights but left after 1 as it did not meet our requirements of comfort (the shower and bathroom were cold and overall the room felt very basic), not really what we were expecting. The pool is also only available in the summer months and is small. I liaised with Paulo who was in Italy but responded to my emails. This is an ok Riad - but not value for money. For the same price, you can stay in pretty decent 4* hotel which is more comfortable/superior. Although, the hotels tend to be away from the Medina (20 min walk or short cab ride away).