cafe & stay CASTANA

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for cafe & stay CASTANA

Front of property - evening/night
Hallway
Lobby sitting area
Exterior
Property entrance

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2-3-2 Namiyanagi, Matsumoto, Nagano, 390-0825
  • Matsumoto City Museum of Art
    3 min drive
  • Matsumoto Performing Arts Center
    3 min drive
  • Matsumoto Scale Museum
    3 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    21 min drive

Room options

Triple Room Awaji

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the area

Matsumoto

With a stay at cafe & stay CASTANA in Matsumoto, you'll be within a 5-minute drive of Matsumoto Castle and Agatanomori Park. .This hotel is 16.6 mi (26.6 km) from Lake Suwa and 1.3 mi (2.1 km) from Old High School Memorial Museum.

What's nearby

  • Matsumoto City Museum of Art - 3 min drive
  • Matsumoto Performing Arts Center - 3 min drive
  • Matsumoto Castle - 4 min drive
  • Asama Hot Spring - 7 min drive
  • Alps Park Matsumoto - 8 min drive

Getting around

  • Shimonii Station - 7 min drive
  • Shiojiri Station - 28 min drive
  • Komaki Airport (NKM) - 171 min drive

Restaurants

  • ‪岐阜タンメン - ‬11 min walk
  • ‪はま寿司松本出川店 - ‬8 min walk
  • ‪コメダ珈琲店松本庄内店 - ‬9 min walk
  • ‪テンホウ 松本並柳店 - ‬10 min walk
  • ‪尚念 - ‬16 min walk

About this property

cafe & stay CASTANA

Hotel in Matsumoto with free parking
Cafe & stay CASTANA offers 3 accommodations with safes and slippers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 3 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). To-go breakfasts are available daily from 8:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out and a safe deposit box at the front desk. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • To-go breakfast available for a fee daily 8:30 AM–10:00 AM: JPY 770 for adults and JPY 770 for children
  • Room service available

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Corner/local shop

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4290.0 per night

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately JPY 770 for adults and JPY 770 for children
  • Rollaway bed fee: JPY 4290.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

cafe & stay CASTANA Hotel
cafe & stay CASTANA Matsumoto
cafe & stay CASTANA Hotel Matsumoto

cafe & stay CASTANA Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 34 reviews" "
Rating 8 - Good. 4 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
This hotel is an absolute gem. It is clean, quiet, and well located. The proprietor went above and beyond anything we could have imagined in order to ensure that we not only were able to use the GoTo Travel campaign at his hotel, but also at every other hotel during our week long road trip. His kindness helped save us an additional $1,000 on total hotel lodging costs. Cannot recommend him or the place highly enough.
Stayed 2 nights in Oct 2020

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay in Matsumoto
Lovely cafe and room. Owner is very kind and speaks English very well. Quiet and comfortable with anything you need. Perfect for seeing the delightful city of Motsumoto.
Stayed 2 nights in Oct 2020

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pad in Matsumoto
Lovely stay in Matsumoto. Staff is amazing, Kaneda gave us several lifts to and from town, and the cafe was so nice too!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
It was very clean and the owner was very friendly and understood English
Stayed 1 night in Oct 2019

10/10 Excellent

joonhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very kind, clean and convenient room, nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Yi-Ren

Stayed 1 night in Dec 2023

10/10 Excellent

??

Stayed 1 night in Dec 2023

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel accueil et très bien équipé
Stayed 1 night in Aug 2023

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden.
Stayed 1 night in Nov 2022

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

NAOMI

Stayed 1 night in Aug 2022

10/10 Excellent

madone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おしゃれな雰囲気と朝食がよかった
Stayed 1 night in Jul 2022

8/10 Good

TAKAKO

Stayed 1 night in May 2022

8/10 Good

Nobuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

ヒロコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

りえこ

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
わざわざ前日の到着時間の確認の電話があったので、なぜだろうと思いながらも到着してみると、駐車場がわかりにくいとの配慮だと思うのですが、オーナーさんが外で待ってくれていました🙇‍♀️ 確かに言われなきゃ駐車場はわかりにくいですが、些細な配慮からお部屋の行き届いた掃除、使っている小道具までお洒落で、いろいろ行った所のNo.1だと子供達は大絶賛でした。 近くにはご飯屋さんがたくさんあるので迷わないですし、朝食はこちらでいただいたのですが、本当に文句なし!美味しくてそれまた子供達も大絶賛でした。 次、松本に来る時は必ずここです。あまり話す機会もなかったのですが、少し話すだけで人の良さがわかるオーナーさんと奥様ですかね? ハードスケジュールでかなり疲れていた旅行でしたが、みんなホッコリした旅行になりました。
Stayed 1 night in Sep 2021

10/10 Excellent

YUICHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
再度の利用ですが、今回も快適でした
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良いホテルです
立地、サービス、部屋のすべてがよかったです。忘れ物をしてしまったのですが、電話でお願いしたらすぐに送ってくれました。ありがとうございました。
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は3部屋だけなので、専門のホテルのようなサービスは期待できませんが、60平米の広い部屋で広いリビング、2つのベッドルームなど、自分の家のような感じで逆に好感が持てます。
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

リトル, 京都

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
とても清潔で過ごしやすい空間でした。 カフェのソフトクリームが美味しかったです。
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Y, 東京

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切にご対応頂きました。 冬でしたが、暖かく、きれいで快適でした。
Stayed 1 night in Mar 2020