DoubleTree by Hilton Mazatlan

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, pool loungers
Sports facility
Couples treatment room(s), aromatherapy, hot stone massages
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Air conditioning

Explore the area

Map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Playa Brujas
    ‪12 min walk‬
  • El Cid Country Club Golf Course
    ‪3 min drive‬
  • Punta Camaron Beach
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪32 min drive‬

Room options

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Double Beds, Balcony, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, Oceanfront

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Oceanfront

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Double Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Mazatlán

With a stay at DoubleTree by Hilton Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. .This beach hotel is 3.1 mi (5 km) from Mazatlán Aquarium and 3.7 mi (5.9 km) from Cerritos Beach.

What's nearby

  • Playa Brujas - 12 min walk
  • El Cid Country Club Golf Course - 3 min drive
  • Mazatlan International Center - 7 min drive
  • Mazatlán Aquarium - 7 min drive
  • Cerritos Beach - 11 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬1 min walk
  • ‪Villa Italia - ‬6 min walk
  • ‪Mané - ‬6 min walk
  • ‪Bar el LOBY - ‬5 min walk

About this property

DoubleTree by Hilton Mazatlan

On beach with 4 outdoor pools for sandy fun near Cerritos Beach
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a steam room.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 281 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Covered self parking on site (MXN 100.00 per day)
  • Wheelchair-accessible parking available
  • Free off-site parking within 98 ft

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 280 for adults and MXN 140 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 4 outdoor pools
  • Lifeguards on-site
  • Spa services
  • Steam room

Family friendly

  • 4 outdoor pools
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 130
  • Front entrance ramp
  • Smooth flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 696 out of 1345 reviews" "
Rating 8 - Good. 320 out of 1345 reviews" "
Rating 6 - Okay. 158 out of 1345 reviews" "
Rating 4 - Poor. 96 out of 1345 reviews" "
Rating 2 - Terrible. 75 out of 1345 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Patrick M.

Travelled with family
Liked: Cleanliness, property conditions & facilities
the hotel closes down the pool area, including access to the beach, early at night. like blocked completely. not what I want on my vacation. Hotel did not handle room charges well. they told us 'there is a block on your room' when we tried to charge to our room. The hotel WAS paid with a credit card. And, did not ask for any further reservation? very odd.
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuel Ramirez

Stayed 7 nights in Oct 2024

6/10 Okay

Jose A

Property needs a better Air conditioning and more cleaning.
Stayed 3 nights in Oct 2024

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

renee

Travelled with partner
very nice and excellent customer service
Stayed 7 nights in Oct 2024

6/10 Okay

ricardo

Travelled with family
Liked: Staff & service, property conditions & facilities
W
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus

Stayed 7 nights in Sep 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

joe

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosa maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs rehab
Stayed 4 nights in Sep 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall good stay… staff not very friendly..
Stayed 3 nights in Sep 2024

8/10 Good

Genaro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Everything !
Stayed 4 nights in Sep 2024

6/10 Okay

Eder

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bad odor from sewage
The room smelled like sewage every morning. We called the front desk but never fixed it.
Stayed 2 nights in Sep 2024

2/10 Terrible

Liliana

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is now rundown and dirty
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel definitely will stay here again
Stayed 3 nights in Sep 2024

10/10 Excellent

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mauricio Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view amazing, transportation is always outside of hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Edna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim, Hendra

Stayed 4 nights in Aug 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was what sold me
Stayed 3 nights in Sep 2024