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DoubleTree by Hilton Mazatlan

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Sports facility
Couples treatment room(s), aromatherapy, hot stone massages
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Playa Brujas
    12 min walk
  • El Cid Country Club Golf Course
    3 min drive
  • Punta Camaron Beach
    7 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Balcony, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mazatlán

With a stay at DoubleTree by Hilton Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium. .This beach hotel is 3.7 mi (5.9 km) from Cerritos Beach and 5.1 mi (8.2 km) from Plaza Machado.

What's nearby

  • El Cid Country Club Golf Course - 3 min drive - 1.8 km
  • Punta Camaron Beach - 7 min drive - 2.1 km
  • Mazatlan International Center - 7 min drive - 6.2 km
  • Mazatlán Aquarium - 7 min drive - 5.1 km
  • Cerritos Beach - 11 min drive - 5.9 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬1 min walk
  • ‪Villa Italia - ‬6 min walk
  • ‪Mané - ‬6 min walk
  • ‪Bar el LOBY - ‬5 min walk

About this property

DoubleTree by Hilton Mazatlan

Stylish hotel on the shore with 4 outdoor swimming pools
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 281 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax and unwind with massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Covered self parking on site (MXN 100.00 per day)
  • Wheelchair-accessible parking available
  • Free off-site parking within 98 ft

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 280 for adults and MXN 140 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 4 outdoor pools
  • Lifeguards on-site
  • Spa services

Family friendly

  • 4 outdoor pools
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 130
  • Front entrance ramp
  • Smooth flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Hotel
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Hotel Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 688 out of 1350 reviews" "
Rating 8 - Good. 325 out of 1350 reviews" "
Rating 6 - Okay. 163 out of 1350 reviews" "
Rating 4 - Poor. 96 out of 1350 reviews" "
Rating 2 - Terrible. 78 out of 1350 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view hotel looks nice from outside,but for the four days of our stay my room was not cleaned my bed sheets were not changed housekeeping made the bed but used same sheets. The amenities were not available bottles were empty. And I noticed mold in shower and in walls. Definitely not staying there again
Stayed 4 nights in Aug 2024

6/10 Okay

Edgar Piolin

Travelled with partner
Liked: Cleanliness, staff & service
Didn’t sleep the 3 nights I was there was in the 6th floor glancing the street there’s a club next to hotel loud music till 4am everyday Monday thru Sunday
Stayed 3 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Victor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok hotel, the only complaint would be no smart tv in the room
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Alejandra, Riverside

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, not Shampo toilet paper Bot change towels And close pool at 8 pm
Stayed 7 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay here! Everyone was super helpful and friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alice

Stayed 2 nights in Jul 2024

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Maricela

No water for two days
Stayed 2 nights in Jul 2024

4/10 Poor

Karina

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
2 dias estuvimos sin agua en el hotel, no tiene area de playa, las olas pegan en la barda del hotel, no te dejan meter bebidas al area de alberca y ahi todo super caro, al triple de lo que te puedes conseguir enfrente un refresco. No tiene actuvidades en la alberca que entretengan al cliente o algo para hacer ya que como dije, la playa no es buena wn esa area.
Stayed 6 nights in Jul 2024

2/10 Terrible

Lupe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
3 out of four day stay, we had np water. had to go down to lobby to use restroom.
Stayed 4 nights in Jul 2024

8/10 Good

Kenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! We loved the room, and the city views from the balcony. Our room was kept nice and clean. The only down side we experienced is that the hotel kept running out of water. Sometimes we would have to shower in the Spa area. Other than that excellent hotel choice! The pool area is beautiful! Would recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Guadalupe Granados

Stayed 5 nights in Jul 2024

6/10 Okay

Augustina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room was on the street side and it was very loud; traffic, and Live music all night
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything very clean
Stayed 6 nights in Jul 2024

4/10 Poor

omar

Needs improvement
Stayed 3 nights in Jul 2024

8/10 Good

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location, very clean, staff very nice 3 pools nice beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2024

6/10 Okay

Jorge

Liked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maribel

Stayed 3 nights in Jul 2024

4/10 Poor

ALEJANDRO

Disliked: Property conditions & facilities
Por el precio que pagamos esperábamos algo diferente. No se ve como en las fotos. Las instalaciones necesitan mantenimiento, el área de alberca está poco cómodo, la playa en frente no es family friendly, casi no hay espacio de arena. Las calles alrededor son muy ruidosas, con mucho tráfico, la comida en el hotel está más o menos, varias veces tuvimos problemas con la regadera y el baño, logramos hacer cambio de habitación. No regresaría ahí.
Stayed 4 nights in Jul 2024

10/10 Excellent

mariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience at double tree Mazatlán .
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Stayed 6 nights in Jul 2024

6/10 Okay

Lourdes, Baldwin Park

Stayed 3 nights in Jul 2024