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Oceano Palace Beach Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oceano Palace Beach Hotel

Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Aerial view
In-room safe, individually decorated, individually furnished
On the beach, free beach cabanas, sun-loungers, beach umbrellas
Balcony view

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida Camaron Sabalo, Mazatlán, SIN, 82110
  • Playa Brujas
    2 min walk
  • El Cid Country Club Golf Course
    4 min drive
  • Punta Camaron Beach
    11 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    34 min drive

Room options

View all photos for Room, City View (European Plan, Non-refundable)

In-room safe, individually decorated, individually furnished

Room, City View (European Plan, Non-refundable)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View (European Plan)

View from room

Room, City View (European Plan)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View (European Plan)

In-room safe, individually decorated, individually furnished

Room, Ocean View (European Plan)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View (European Plan)

View from room

Room, City View (European Plan)

  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

Located in Mazatlán (Zona Dorada), Oceano Palace Beach Hotel is within a 15-minute drive of Mazatlan International Center and Immaculate Conception Cathedral. .This beach hotel is 3.4 mi (5.4 km) from Playa Norte and 5.6 mi (9.1 km) from Plaza Machado.

What's nearby

  • Playa Brujas - 2 min walk - 0.2 km
  • El Cid Country Club Golf Course - 4 min drive - 2.6 km
  • Mazatlan International Center - 6 min drive - 5.4 km
  • Cerritos Beach - 10 min drive - 5.1 km
  • Plaza Machado - 12 min drive - 9.1 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Restaurante Cilantros - ‬7 min walk
  • ‪Diego's Beach House - ‬2 min walk

About this property

Oceano Palace Beach Hotel

Family-friendly beachfront hotel near Cerritos Beach
Oceano Palace Beach Hotel offers 255 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Mazatlán hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 255 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and blackout drapes/curtains.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and wedding services.
Grab a bite at Restaurante La Terraza, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Restaurante La Terraza - This beachfront restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Restaurante Roxy - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante La Terraza
  • Restaurante Roxy

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 7 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Oceano Palace
Oceano Palace
Oceano Palace Beach
Oceano Palace Beach Hotel
Oceano Palace Beach Hotel Mazatlan
Oceano Palace Beach Mazatlan
Oceano Palace Hotel

Oceano Palace Beach Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 228 out of 1003 reviews" "
Rating 8 - Good. 325 out of 1003 reviews" "
Rating 6 - Okay. 224 out of 1003 reviews" "
Rating 4 - Poor. 120 out of 1003 reviews" "
Rating 2 - Terrible. 106 out of 1003 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Estuvo bien la estancia solo que hubo días en que un bar que está al cruzar la calle tenían la música súper fuerte y hasta las 4 am entonces mucho ruido
Stayed 3 nights in Apr 2024

2/10 Terrible

Norma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool has mole, handle to the balcony broke no hot water
Stayed 4 nights in Jun 2023

8/10 Good

christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean front views were amazing, staff were nice and friendly. But the check-in is almost nightmarish, they need to fix that!! They have you check-in then they tell you to come back for keys……… so they make stand in line twice…….
Stayed 2 nights in Jul 2022

8/10 Good

Mario Gutierrez

Liked: Cleanliness, amenities, property conditions & facilities
Español/English Estuve ahi una semana y vi los 2 lados de la moneda. I stayed there for about a week and saw both sides of the coin. Los primeros 3 dias estuvieron bien. Hay buenas opciones de transporte y actividades externas e instalaciones decentes. Sin embargo, al 4to dia hubo un apagon que duro varias horas. Al dia siguiente, no habian suficientes toallas y estaban alternando el aire acondicionado cada par de horas para distribuir la electricidad que les llegaba, cosa que causo que el ventilador sacara agua. Al dia siguiente me desactivaron las tarjetas de acceso pero eso se arreglo rapido al contactar recepcion. El Wifi, mediocre. Frequentemente me dejaba sin internet desde mi laptop y paso mucho mas en los ultimos 3 dias. La comida no esta mal, pero no es algo que diria que vale la pena conseguir el todo incluido- el dia que fui me atendieron mal. The first three days were quite good. There are good transportation and external activity options. However, on the 4th day, there was a 2-3 hr outage. On the following day, there were not enough towels and they were alternating the air conditioner every hour to distribute the available power - this resulted in the room fan precipating some water. The day after my access cards got revoked but that got solved promptly upon contacting reception. Wifi was bad, often kicking me out on my laptop and happening often, much more after the blackout. Food was okay, but not worth all-inclusive. The day I went service was bad
Stayed 6 nights in Jul 2022

2/10 Terrible

Jose L.

Travelled with family
No tenían suficientes toallas,había cucarachas, les falta mantenimiento a los cuartos.
Stayed 7 nights in May 2022

6/10 Okay

Blanca

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Maxime

Stayed 1 night in May 2022

8/10 Good

Irving

Stayed 1 night in May 2022

2/10 Terrible

Francisca, Santa Maria

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Staff attitude now good.
Stayed 3 nights in Apr 2022

2/10 Terrible

Nyzza

Travelled with family
Liked: Cleanliness, staff & service
The wifi does not work unless you are out on the balcony .. or in the lobby The staff was great and the ocean view are nice
Stayed 6 nights in Apr 2022

6/10 Okay

nina

Travelled with family
Just the location
Stayed 4 nights in Apr 2022

4/10 Poor

Luis Enrique

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Disappointed
I booked 2 rooms at the Oceano Palace, upon arrival they told us that based on the type of room we *reserved* they were out but the placed us at a sister hotel (Luna Palace), my mother loves the hot tub at Oceano, the main reason we made the reservation, Luna doesn't have one, there was a dead cockroach right outside my room, there was another one in the bathroom of the bedroom as well, it was very disappointing ti be moved elsewhere without being told 1st and to a place without same amenities. We will probably not stay here/there again.
Stayed 2 nights in Mar 2022

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor value for the price
Dated hotel under renovation. Stars are Overrated. Prime beachfront location. Friendly staff. Slow unreliable internet. TV channel selection poor. Close to Diegos , La Catrina, Chiili Pepers & Tonys.
Stayed 3 nights in Feb 2022

2/10 Terrible

joe

Disliked: Cleanliness, amenities, property conditions & facilities
Music from (across the street clubs ) too loud to get any sleep. I would not stay here ever again
Stayed 1 night in Dec 2021

8/10 Good

Sergio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
If you have kids this is a great place. If you are alone, I wouldn’t. For us it was perfect because we do have kids, their are children everywhere. So my kiddos loved it. The breakfast was pricey and not awesome. The staff was great! It’s also loud up to 10 ish so again if that’s not your thing I wouldn’t.
Stayed 4 nights in Dec 2021

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

armando

Business traveller, Travelled with group
Liked: Staff & service
dvfd
Stayed 4 nights in Nov 2021

2/10 Terrible

ADRIAN

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was not up to our par
Stayed 3 nights in Nov 2021

4/10 Poor

Pedro

Travelled with family
I enjoy my stay. .... but for me the only friendly people was the parking lot attendants , and the people cleaning the rooms very friendly compere to the front desk.....
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location beach side, got beach view room for a last min booking. Drinks were great. Food needs improvement, for being next to the beach we thought it would me more seafood than anything. Room was very humid and would make floors slippery. Bathroom zinc had big leak and would make big puddle underneath.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
I liked the view. Didnt like the service
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that we checked in at 1pm and our key wasn’t working and couldn’t get someone to help us in our room till 3pm!
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
My family and I had a bad stay at Oceano Palace. First of all their rooms don’t have mini fridge or microwave and need updating. The staff is rude and don’t give you accurate information on stay. I have stayed in other hotels in Mazatlan and they are nicer and the staff is awesome. I will not go back to this place.
Stayed 6 nights in Mar 2021

6/10 Okay

rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bring ear plugs to sleep
everything was really good, nice staff, good location, the only problem, could not get a good night sleep, i stayed here the other year an was great !!! but this time, some new clubs open right across the street, an play loud music from 10pm to 5am, an when i mean loud, it is, hate to give this review, but its the truth !!!!
Stayed 3 nights in Jan 2021

6/10 Okay

Richard

Stayed 3 nights in Oct 2020