Al Tawfiq Plaza Hotel

1.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Al Tawfiq Plaza Hotel

Reception
Front of property
Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains
Aerial view
Point of interest

Reviews

5.8 out of 10

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
King Abdul Aziz road, Ajyad Al Sud, Makkah, 24231
  • Great Mosque of Makkah
    12 min walk
  • Well of Zamzam
    14 min walk
  • Abraj Al-Bait Towers
    14 min walk

Room options

Quadruple Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Family Room, 1 Bedroom

  • 30 sq m
  • City view
  • Sleeps 5
  • 5 Twin Beds

Similar properties

About the area

Makkah

With a stay at Al Tawfiq Plaza Hotel in Makkah (Ajyad), you'll be within a 15-minute walk of Great Mosque of Makkah and Well of Zamzam. .This hotel is 2.5 mi (4 km) from Safa and Marwah and 2.5 mi (4 km) from Kaaba.

What's nearby

  • Great Mosque of Makkah - 12 min walk - 1.0 km
  • Well of Zamzam - 14 min walk - 1.2 km
  • Abraj Al-Bait Towers - 14 min walk - 1.2 km
  • Kaaba - 14 min walk - 1.2 km
  • King Fahad Gate - 17 min walk - 1.4 km

Getting around

  • Makkah Station - 16 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪زمزم كافيه - ‬6 min walk
  • ‪مطعم هاجر - ‬13 min walk
  • ‪D'Saji Cafe, Makkah - ‬9 min walk
  • ‪بيتزا بيت - ‬11 min walk
  • ‪الديوان - ‬13 min walk

About this property

Al Tawfiq Plaza Hotel

Hotel with a 24-hour front desk, near Great Mosque of Makkah
Al Tawfiq Plaza Hotel offers 128 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 128 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Take advantage of the hotel's 24-hour room service.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Electric kettle

More

  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • In-room safe fee: SAR 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 300294661900003
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Tawfiq Plaza Hotel Mecca
Al Tawfiq Plaza Hotel
Al Tawfiq Plaza Mecca
Al Tawfiq Plaza
Al Tawfiq Plaza Hotel Makkah/Mecca
Al Tawfiq Plaza Hotel Hotel
Al Tawfiq Plaza Hotel Makkah
Al Tawfiq Plaza Hotel Hotel Makkah

Al Tawfiq Plaza Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 15 out of 74 reviews" "
Rating 8 - Good. 12 out of 74 reviews" "
Rating 6 - Okay. 15 out of 74 reviews" "
Rating 4 - Poor. 11 out of 74 reviews" "
Rating 2 - Terrible. 21 out of 74 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

UREJI

Stayed 2 nights in Feb 2024

10/10 Excellent

Isse

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2023

2/10 Terrible

Aisha Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

4/10 Poor

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Muniru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not
Disappointed
Stayed 1 night in Dec 2023

2/10 Terrible

Muniru

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
No so good
Stayed 6 nights in Dec 2023

8/10 Good

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
xxx
Stayed 1 night in Sep 2023

4/10 Poor

Said

Disliked: Cleanliness, staff & service, property conditions & facilities
No internet in room
Stayed 4 nights in Aug 2023

4/10 Poor

Mohammed

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staffs are super friendly, but the property is super dirty, making business because of its location. Surprised Expedia recommended such hotels.
Stayed 2 nights in May 2023

6/10 Okay

Abdul

Stayed 2 nights in Mar 2023

2/10 Terrible

Yama

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this place if you’re concerned about the hygiene!!! Property is located in a reasonable walking distance (~15 minutes) from the Kaaba/Masjid-ul-Haram. As for the hygiene, it was my worst experience ever. I’ve traveled to many different countries, but I’ve never experienced such a dirty accommodation. I don’t think they have ever washed the curtains which smell like poop since they have built the hotel. Windows can’t be open as they’ve placed air conditioning in all windows. I’ve tried to open a window and found ~3-5kg guano (birds poop). I’ve made a video and showed to the receptionist. They gave me another room, but with the same situation. I couldn’t stay their as I was afraid of getting sick. So changed the hotel.
Stayed 6 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Room comfort
Nice hotel close to al Haram. Only 10 mins walking distance. Rooms were ok. Bed was hard rock and it was perfect for my back.
Stayed 4 nights in Mar 2023

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and rude staff
Stayed 2 nights in Feb 2023

10/10 Excellent

FAIYAZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

2/10 Terrible

Shereef

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t stay there for 5 min It was ugly bad smiling and so old bad condition It’s not even 1 star hotel
Stayed 6 nights in Feb 2023

6/10 Okay

SHAZZA

Liked: Staff & service
Disliked: Property conditions & facilities
A simple and affordable It will be inviting if they improve cleanliness
Stayed 3 nights in Feb 2023

2/10 Terrible

Sohail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a worse experience at this hotel. It stinks hotel’s dirty. Check in was awful they couldn’t find my booking and tried to charge me more. It took me half hour to check in. Receptionist can’t speak English. Nobody come to clean your room.
Stayed 4 nights in Feb 2023

2/10 Terrible

Hasan

Disliked: Staff & service, amenities
Nothin unique
Stayed 5 nights in Feb 2023

10/10 Excellent

JAVED

Liked: Cleanliness, staff & service, amenities
10 mint walk
Stayed 2 nights in Jan 2023

10/10 Excellent

Sajid

Stayed 1 night in Jan 2023

2/10 Terrible

Hasan

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

2/10 Terrible

Ghulam Hussain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door handle for the entry door to the room was broken. I contacted the front desk to get it fixed, but no action. I remined them again the next day (Jan. 18), but no body paid attention. There was no toilet paper in the bathroom. The shower door was not propoerly closing. I could not take a shower.
Stayed 2 nights in Jan 2023

10/10 Excellent

mohammad

2/10 Terrible

Muhammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was about 1KM from haram. Going down there was easy because it’s all down hill but coming back up to the hotel was little hike. I hired taxi every time we came back to the hotel and taxi charge us 20-30 riyals depending on the time. It was dirty dirty. Bathroom stink. No room service for entire 6 days.

10/10 Excellent

Salman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experienced
Very comfortable rooms, no hygiene issue, compliments water bottles, friendly staff especially Bangladeshi maintenance guy I can’t remember his name was very cooperative. He managed to check me in early and really looked after me. Property is 10 minutes away, long walk but good thing it’s straight not through hill or slope. Good thing, all 10 minutes walk is full of shops.
Stayed 2 nights in Oct 2022