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Doubletree by Hilton Jabal Omar Makkah

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Presidential Suite, 1 King Bed (Haram) | View from room
Exterior
Room, 1 King Bed, Partial View
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • As-Haabee Exhibition
    5 min walk
  • Alkhalil Courtyard
    7 min walk
  • Souk Al-Khalil
    8 min walk

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Room, 1 King Bed, Partial View

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior
Hilton Hotel & Convention Jabal Omar Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (740)
Hilton Hotel & Convention Jabal Omar Makkah

About the area

Makkah

With a stay at Doubletree by Hilton Jabal Omar Makkah, you'll be centrally located in Makkah, within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard. .This hotel is 0.4 mi (0.6 km) from Souk Al-Khalil and 0.5 mi (0.8 km) from Great Mosque of Makkah.

What's nearby

  • Souk Al-Khalil - 8 min walk - 0.7 km
  • Great Mosque of Makkah - 11 min walk - 1.0 km
  • King Fahad Gate - 11 min walk - 1.0 km
  • Kaaba - 15 min walk - 1.3 km
  • Safa and Marwah - 7 min drive - 6.1 km

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪البيك - ‬8 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪الشبيكة كوفي - ‬8 min walk
  • ‪الملتقى لاونج - ‬3 min walk
  • ‪مطعم المصطفى - ‬2 min walk

About this property

Doubletree by Hilton Jabal Omar Makkah

Central Makkah hotel connected to a shopping center, a quick walk to Souk Al-Khalil
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 676 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 500 meters.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Planning an event in Makkah? This hotel has 250 square feet (23 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (SAR 300 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 500 metres

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 80-250 for adults and SAR 40-125 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Free area shuttle
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Conference space (250 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LED TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 600 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 300 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 471 out of 666 reviews" "
Rating 8 - Good. 117 out of 666 reviews" "
Rating 6 - Okay. 38 out of 666 reviews" "
Rating 4 - Poor. 14 out of 666 reviews" "
Rating 2 - Terrible. 26 out of 666 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

luqman

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quite
Stayed 3 nights in Aug 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Yahya

Liked: Staff & service, property conditions & facilities
Okay
Stayed 1 night in Aug 2024

4/10 Poor

Mohammad Munirul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Badly maintained, poor experience
Bathroom got flooded because of blocked drain. No shower gel, shampoo, etc. Light bulb was missing.
Stayed 1 night in Aug 2024

8/10 Good

Manal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 4 nights in Jul 2024

8/10 Good

Jules

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the room was big. It was far from Harram approximately 700-900 meters one way so about 1.5km both ways (depending on where you are praying namaz) this made it exhausting going and coming back 5 times a day. They did not have shelters service to harram. Not around any stores/restaurants but seems like they are renovating to make a mall in the hotel which would be awesome.
Stayed 3 nights in Jul 2024

4/10 Poor

Smail

Stayed 6 nights in Jul 2024

8/10 Good

YASSER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. The only downside is that the hotel should have a shuttle to the Haram area. There is uphill you have to walk which is very difficult for many people. Hope the hotel management will consider this. Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Hytham

Travelled with family
Liked: Amenities, property conditions & facilities
I stayed in the presidential suite, and it was presidential in every sense of the word. Nice view, distinguished service. The staff from the reception all the way up are amazing. Highly recommended.
Stayed 3 nights in Jul 2024

8/10 Good

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all round.
Very clean, friendly staff all round including housekeeping staff, reception, concierge. Everyone was helpful and generous. Breakfast was excellent.
Stayed 6 nights in Jul 2024

10/10 Excellent

Amer, newtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotel and staff specially girls at front desk , very humble and polite and helpful .
Stayed 2 nights in Jul 2024

8/10 Good

hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 night stay
If you want to stay in a nice hotel, this may be it. The lobby area and reception is grand and impressive. Customer service was good. Front desk were polite, smiling and helpful. It's a bit of walk plus a steep hill to the masjid al haram (approx 7 minutes) so I wouldnt recommend it for the elderly or those with children. I was told there was a buggy service available but i never used it. We were allowed to take a short cut through the Hilton convention hotel/centre which was nice because of the a.c. The room I booked was okay. A side view of the clock tower. Beds were too soft and not my thing- I kept feeling that ive sunk deep into the bed! Otherwise room was a satisfactory size and space. A mini fridge was provided with satchets of tea, coffee etc. I was a little disappointed that they didnt give the tiny capsules of milk- instead it was only coffee creamer :-/ I had the room cleaned a couple of times and although on first appearances it looked nice and tidy, I noticed that the toilet wasnt bleached/cleaned and the carpet wasnt vacuumed. The buffet breakfast was reasonable. Some foods perhaps should be changed on the menu eg main dishes. Porridge needs improving (was watery and tasteless). I appreciated the egg omelette station and the tea provided. All staff were pleasant although it was annoying that the captain was also asking my room number when i had already checked in outside the restaurant. Overall- I would rate it 4 out of 5.
Stayed 5 nights in Jul 2024

8/10 Good

Olakunle

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Abdimalik

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Ramiz

Stayed 3 nights in Jul 2024

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What makes a great stay is ofcourse the quality of the hotel which is good but if the staff is not friendly then it doesnt matter how good the hotel is, I would speacially like to name Ms Naba at the reception, She was just super , She made our stay comfortable and she is so friendly with always a smile on her face , Welldone Ms Naba and also the room service guy Mr Kausar he was absolutely fantastic and the rest of the people were also great, Good luck !
Stayed 2 nights in Jul 2024

10/10 Excellent

Amer, newtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel specially ladies at front desk , very helpful and accommodating. Mashallah
Stayed 3 nights in Jul 2024

10/10 Excellent

Neda, Lake Oswego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience booked the presidential suite because of the big family with a Haram view . It was wonderful. Staff was amazing also they gave us loads of fruit, nuts, sweets coffee as a gift . I would want to come back. Also we had to stay at the clock tower before and although it’s closer to the Haram but the time we wasted just inside the hotel trying to figure out with elevator was too much . This hotel is simple and have golf cart that takes you to the Haram
Stayed 1 night in Jul 2024

10/10 Excellent

Mahmoud

Stayed 6 nights in Jul 2024

10/10 Excellent

WASEEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024

10/10 Excellent

Eka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location with reasonable price
Stayed 1 night in Jul 2024