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Four Points by Sheraton Makkah Al Naseem

4.0 star property

Photo gallery for Four Points by Sheraton Makkah Al Naseem

Lobby
Premium Suite, 2 Bedrooms, Smoking | Living room
Premium Suite, 2 Bedrooms, Smoking
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Third Ring Road, behind Al Rajhi Mosque, Makkah, Makkah, 21955
  • Al-Rajhi Mosque
    ‪6 min walk‬
  • King Abdullah Medical City
    ‪7 min drive‬
  • Makkah Mall
    ‪7 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Smoking

Premium Suite, 2 Bedrooms, Smoking

Premium Suite, 2 Bedrooms, Smoking

  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Single Beds, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds, Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Classic Room, 1 King Bed, Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds, Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Beds, Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Classic Room, 3 Single Beds, Smoking

  • Sleeps 3
  • 3 Twin Beds

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Superior Room, 2 Single Beds

Novotel Makkah Thakher City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (481)
The price is AU$168
for 1 room
includes taxes & fees
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About the area

Makkah

With a stay at Four Points by Sheraton Makkah Al Naseem, you'll be centrally located in Makkah, within a 15-minute drive of Great Mosque of Makkah and Kaaba. .This hotel is 8.3 mi (13.3 km) from Abraj Al-Bait Towers and 0.3 mi (0.5 km) from Al-Rajhi Mosque.

What's nearby

  • Al-Rajhi Mosque - 6 min walk
  • Makkah Mall - 7 min drive
  • Abraj Al-Bait Towers - 14 min drive
  • Great Mosque of Makkah - 14 min drive
  • Kaaba - 14 min drive

Getting around

  • Makkah Station - 21 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪ريشيو - ‬5 min walk
  • ‪النسيم - ‬19 min walk
  • ‪كيان - ‬4 min drive
  • ‪ستاربكس - ‬17 min walk
  • ‪مركاز الكيف - ‬16 min walk

About this property

Four Points by Sheraton Makkah Al Naseem

Hotel in Makkah with 2 restaurants and a fitness center
Four Points by Sheraton Makkah Al Naseem offers 1136 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 1136 guestrooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Middle Eastern cuisine at Al Sharq Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Al Sharq Restaurant - This restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner.
Asia Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: SAR 50 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Al Sharq Restaurant
  • Asia Restaurant

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LED TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Rollaway bed fee: SAR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000643

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Four Points Sheraton Makkah Al Naseem Hotel Mecca
Four Points Sheraton Makkah Al Naseem Hotel
Four Points Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah Al Naseem
Four Points By Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah A
Four Points by Sheraton Makkah Al Naseem Hotel
Four Points by Sheraton Makkah Al Naseem Makkah
Four Points by Sheraton Makkah Al Naseem Hotel Makkah

Four Points by Sheraton Makkah Al Naseem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 338 reviews
Rating 8 - Good. 85 out of 338 reviews
Rating 6 - Okay. 17 out of 338 reviews
Rating 4 - Poor. 14 out of 338 reviews
Rating 2 - Terrible. 17 out of 338 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nedal

Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024

2/10 Terrible

Rahid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
we got a junior suite, and there was no Internet or light in our room.. very upsetting😡
Stayed 2 nights in Nov 2024

10/10 Excellent

Abdihakim

Liked: Cleanliness, staff & service, property conditions & facilities
5 🌟
Stayed 5 nights in Nov 2024

10/10 Excellent

Ali

Liked: Staff & service, amenities, property conditions & facilities
بصراحة فندق رئع في منطقة رئعة خدمات راقية وخاصتآ عندهم باصات على مدار الساعة ذهاب وإياب الى الكعبة المشرفة
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
A very excellent hotel in a great area, good service and reasonable prices.
Stayed 1 night in Oct 2024

2/10 Terrible

Zeeshan

Liked: Cleanliness
Disliked: Staff & service
There was no room services, I did stay two nights but nobody came to clean the room even once I have called the reception as well but it’s waste of time
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammet ömer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Malek

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
It
Stayed 1 night in Jul 2024

4/10 Poor

Hani

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Al Muftau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umrah
Amazing! Clean, friendly, and quiet.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mir Wasif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet and clean property. Enjoyed by stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Rokh Afza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jun 2024

8/10 Good

Walid

Stayed 1 night in Jun 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Abdulrahman

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Irshad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 4 nights in Mar 2024

10/10 Excellent

nasra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place; the staff, the entire hotel environment, and the surroundings outside were all fantastic!

8/10 Good

Anowar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ..clean and quiet..shopping area near by..and masjid ayesha alrajehy next door .. The only thing I didn’t like it’s the (bus service..you have to use 2 buses to get to the haram….(10 minutes or less ) It’s maybe because Ramadan ..but everything else was good .
Stayed 4 nights in Mar 2024

10/10 Excellent

Hussein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as always naseem four points has always been a great stay never dissappoints ! would highly recommend for families and also couples and singles great prices and great location with supermarket nearby coffee shops and masjid Rajihi behind the hotel
Stayed 5 nights in Feb 2024

8/10 Good

Khwaja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 6 nights in Feb 2024

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Nabila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was indeed a very comfortable stay. Breakfast was superb. Very cooperative staff.
Stayed 6 nights in Feb 2024

8/10 Good

Hadia

Liked: Staff & service
The bathroom they showed in pictures at booking time was wide , but the actual bathroom in the room was very small and was inconvenient.
Stayed 17 nights in Jan 2024