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Swissôtel Makkah

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Makkah

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Daily buffet breakfast (SAR 90 per person)
Reception
Hydromassage showerhead, free toiletries, hair dryer, dressing gowns

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Great Mosque of Makkah
    4 min walk
  • Abraj Al-Bait Towers
    6 min walk
  • Well of Zamzam
    7 min walk

Room options

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Haram)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Kaaba)

  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Haram)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Kaaba)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (City)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Haram)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Kaaba)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (City)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Haram)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Kaaba)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Haram Partial view

  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Kaaba partial view

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, City)

  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property
Swissôtel Al Maqam Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (702)
The price is AU$479
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Swissôtel Al Maqam Makkah

About the area

Makkah

With a stay at Swissôtel Makkah, you'll be centrally located in Makkah, just a 4-minute walk from Great Mosque of Makkah and 7 minutes by foot from Kaaba. .This luxury hotel is 0.3 mi (0.5 km) from Abraj Al-Bait Towers and 0.3 mi (0.6 km) from Abraj Al Bait Hajar Tower.

What's nearby

  • Great Mosque of Makkah - 4 min walk - 0.4 km
  • Abraj Al-Bait Towers - 6 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km
  • King Fahad Gate - 7 min walk - 0.7 km

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Art Deco Makkah hotel in Al Hajlah with a 24-hour front desk
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 1487 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include gift shops/newsstands, a hair salon, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Swissôtel Makkah has a restaurant on site.
Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SAR 90 for adults and SAR 45 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Swiss
  • Al Rowad Restaurant

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 241.5 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Swissôtel Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 606 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

saria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Moh Naser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice , will make again and again
Stayed 3 nights in Aug 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

muhammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing experience, very friendly and helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adamu

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff .overall, it's 5 stars hotel in which one can have a good time
Stayed 6 nights in Aug 2024

8/10 Good

Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience, great veiw.
Room was good. View was really good, we stayed in Kaaba. Toilet was really small. There was a constant buzz sound in the room coming from outside, most likey outdoor units from the roof for next building, which made it a bit uncomfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel thinking that i will be very close to Haram, but there is a long walk to Haram.
Stayed 3 nights in Aug 2024

8/10 Good

Waqas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Haram
Stayed 5 nights in Aug 2024

10/10 Excellent

Naser

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

sadia

Stayed 2 nights in Jul 2024

4/10 Poor

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Masjid al-Haram and that is the only good point about this hotel. If you have issue with your booking there is no one to help you out. Instead of trying to solve the issue they just want to point to another person, so you just run around to get answer. Do not use Expedia or any other third party agency for booking because they will not help you with your booking and worst part is even duty manager will not help you.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mohammad N

Stayed 5 nights in Jul 2024

10/10 Excellent

Bisher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Mahmoud, WEST PATERSON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location. Restaurant has a great variety of food
Stayed 3 nights in Jul 2024

10/10 Excellent

Imran

Stayed 2 nights in Jul 2024

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff.
Stayed 4 nights in Jul 2024

8/10 Good

samina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

sameh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

muath

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Close to Alharam Almakki. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Nael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I upgraded my room and charge the extra
Stayed 2 nights in Jul 2024

10/10 Excellent

Jihan

Travelled with family
Clean , safe , location
Stayed 4 nights in Jun 2024

10/10 Excellent

Esam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality, Room View, & Hospitality
Stayed 1 night in Jul 2024

8/10 Good

Zeinab

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haram and convenient.
Stayed 5 nights in Jun 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Jul 2024