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Mawaddah Al Safwah Hotel

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January 2025
February 2025

Photo gallery for Mawaddah Al Safwah Hotel

Triple Room
Breakfast area
Exterior detail
Interior entrance
Shower, hair dryer, slippers, bidet

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
Northern Central Area, Madinah, 42311
  • Masjid Al Ghamamah
    10 min walk
  • Prophet's Mosque
    11 min walk
  • The Green Dome
    11 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    23 min drive

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Mawaddah Al Safwah Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 5 out of 26 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a cheater. we were booked to another hotel which is owned by the same company. we arrived in the midnight and were told they do not have space despite the fact that we paid for it. then, we are asked to stay in this hotel. it was one of the worse hotel. we had to stay on night and check out the next day. we paid for three nights and asked for the refund of two nights we did not use due to their fault. they never refund. they are real cheater. I blame both the hotel and Travelocity. I called Travelocity to get my money back. their argument was that since I accepted to stay one night there, I had to stay two more. that was nonsense. I had no place to go at 1 am. therefore, I had to stay. Travelocity agents could not get this point even when I attempted several time to do so.
Stayed 3 nights in Jan 2020

6/10 Okay

BadarNazir., Tulsa, Oklahoma USA.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location of the property is Ideal for worshippers.There does not exist any thing known as administration or management.Elevators are incapable of coping with the crowd around.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Suhail

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Zero value Hotel,
Only entertain Arabic, Wi-fi don't work, Don't have internal room phones, old Refrigerator without a plug socket (funny), No toilet tissue, mattress sagged, bed broken...
Stayed 1 night in Jan 2020

10/10 Excellent

Muhammad

Stayed 2 nights in Jan 2020

4/10 Poor

Ramy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Maimuna, Nigeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very receptive The rooms were very clean Also the proximity
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
The reception persons smoke behind the desk.they could not find my Expedia reservation and ask me to give them cash until try can sort out my reservation.ac did not work in my room 1418.TV did not work.flush came off.bed light line was too short to connect.coffee maker line was too short to connect. Very terrible check in experience.showed them my email from Expedia and they would not believe me.
Stayed 4 nights in Mar 2018

2/10 Terrible

Sayeed, GUELPH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was very small and not clean. Room size was small. bed sheet was not clean.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A DECENT FAMILY TRIP
the hotle is decent. its manageable. there is too much crowd and the lifts are really slow.
Stayed 7 nights in Jan 2018

2/10 Terrible

Ahmed

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and outdated !
It's such an old place elevators are too slow. Rooms haven't been renewed for years and years. Bathrooms are really really old. Shampoo and soap smell bad. No room service! They never come.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel did not have breakfast. Its crew was still very weak and had 4 life but 2 of them allweas was out of serves There were not always two lift
Stayed 3 nights in Jun 2017

6/10 Okay

Yasir

Liked: Cleanliness, property conditions & facilities, room comfort
Good with poorly trained staff
I made booking online via Hotel.com. On checkin, I was asked my confirmation number because the "system" was down. I was given a room after a bit of discussion. Clearly, the guy behind the desk did not have a clue what e was doing. That night, I had a knock at my door asking for confirmation number on three different occasions, 1am, 5 am and 10am. The first two times, I was polite, by the third time I'd had enough. Next day went to the hotel manager who calls in the porter to help him find my booking and sort it out. It was sorted. The rooms are clean, the service is good, the kettle was broken and was replaced without any issues. It is a three star hotel and it is head and shoulders above any other "3 star" in the area. Very close to the entrance of Masjid (womens section), close to shops, hospital at the rear, pharmacy 5 mins walk away, supermarket - 5 mins walk away, there are stalls just on the other side of the road selling all kinds of merchandise, pakistani restaurants and dates shop 15 mins walk behind the hotel with pedestrian road crossing staffed by traffic police. In all good hotel but if you are looking for a upgrade, I'd recommend Elaf Tayba which is next door. Enjoy your stay!
Stayed 1 night in Jun 2017

6/10 Okay

MOHAMMED

Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

mubarak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

8/10 Good

sultan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2017

6/10 Okay

Malak

Stayed 2 nights in Jun 2017

8/10 Good

Islam

Liked: Cleanliness, property conditions & facilities, room comfort
الموقع رائع
الموقع رائع.. أمام الحرم مباشرة
Stayed 2 nights in Jun 2017

8/10 Good

sultan

Liked: Cleanliness, property conditions & facilities, room comfort
اقامة رائعة بجوار المسجد النبوي
الإيجابيات: الفندق قريب جدا من الحرم المدني, ( بالتحديد مصلى النساء بوابة 15), الفندق نظيف, موظفين التنظيف في الدور الثالث عشر رائعين ومتعاونين اشكر الأستاذ عثمان مسؤول الحجوزات على تعاونه واسلوبه الراقي. السلبيات: الاصنصيرات قليلة مما يسبب زحمة شديدة في المواسم واحيانا اعطال, موظفو الاستقبال غير محترفين ويحتاجون مزيد من التدريب
Stayed 2 nights in Jun 2017

8/10 Good

hmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميل
Stayed 1 night in Jun 2017

8/10 Good

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
اقامة رائعة
فندق رائع مجاور للحرم ومدخل النساء ومطل للحرم وسقيفة بني ساعدة وسعره منافس مقارنة بالفنادق المجاورة واهم ما يميز الفندق موظفين الاستقبال السعوديين متعاونين جداً وخدومين شكرا جزيلا لتفهمهم ومساعدتهَم
Stayed 1 night in Jun 2017

8/10 Good

Mohyuddeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

بندر الصبي, المدينة المنورة

Liked: Cleanliness, room comfort
قل انك حاجز من اكسبيديا وخذ رقم حجز اكسبيديا من هو
جيده لقربه من الحرم ووجود موقف
Stayed 1 night in Jun 2017