6/10 Okay
David, St. Catharines
Travelled with partner
19 Oct 2024
Liked: Cleanliness, staff & service, amenities
We stayed here for seven days for our honeymoon. The area is lovely and close to the water but it is NOT beachfront. We received an upgraded room and bottle of Prosecco for booking with Expedia. The room was spacious and the air conditioning worked well enough, although it runs on motion sensors and seemed to turn off in the middle of the night. The fan stopped working while we were there and despite a maintenance request, nobody ever came to fix our mini fridge which was not keeping anything cold. The staff was terrific and kind and everyone spoke English. The buffet was good but not great. Not a ton of variety and the meats left something to be desired. The vegetables were not fresh, you could tell by the crinkle cut carrots that they were frozen. The desserts were uninspiring but the ice cream was great. If you have been to an All Inclusive in Mexico or Aruba or Jamaica, you will be disappointed. Also, this is a family resort, so expect dozens of screaming children and all bars to be closed by midnight. Zero nightlife. Tons of British tourists who all smoke for some reason. The Levant restaurant was the best of the a la cartes, while Salia and the Brazilian BBQ were also very good. The Asian restaurant was very disappointing. Lots of pools and we never had an issue finding a sun lounger. Do not pay for the All Inclusive Plus unless you REALLY want name brand liquors. The AI lounge never had a single person in it and it closes at 10pm.
David
Stayed 7 nights in Oct 2024