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The Heritage Hotel, Autograph Collection

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Heritage Hotel, Autograph Collection

Terrace/patio
Breakfast served
Lobby
Outdoor pool
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Laundry

Explore the area

Map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822
  • Souk al Bahar
    5 min walk
  • The Courtyard
    1 min walk
  • Dubai Trolley Station 2 Tram Station
    1 min walk
  • Dubai (DXB-Dubai Intl.)
    19 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed

Premier Suite, 1 King Bed with Sofa bed

Premier Suite, 1 King Bed with Sofa bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Outdoor pool

Deluxe Room, 1 King Bed, Pool View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, City View

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, Pool View

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Hotel Boulevard, Autograph Collection

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (707)
The price is AU$679
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Boulevard, Autograph Collection

About the area

Dubai

Located in Dubai (Downtown Dubai), The Heritage Hotel, Autograph Collection is within a 10-minute walk of Dubai Mall and Dubai Fountain. .This hotel is 1.7 mi (2.7 km) from Burj Khalifa and 3.4 mi (5.5 km) from Dubai International Convention and Exhibition Centre.

What's nearby

  • Dubai Mall - 6 min walk
  • Dubai Fountain - 8 min walk
  • Dubai Aquarium & Underwater Zoo - 14 min walk
  • Burj Khalifa - 19 min walk
  • Dubai International Convention and Exhibition Centre - 7 min drive

Getting around

  • Dubai Trolley Station 2 Tram Station - 1 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪The Courtyard - ‬1 min drive
  • ‪كرك هاوس - ‬1 min walk
  • ‪Mezza House - ‬3 min walk
  • ‪Palace Lobby - ‬4 min walk
  • ‪Beirut Khanum - ‬1 min walk

About this property

The Heritage Hotel, Autograph Collection

Hotel with free valet parking, a quick walk to Dubai Mall
The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 197 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
The Heritage Hotel, Autograph Collection has a restaurant serving breakfast only.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AED 125 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 200.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 125 per person
  • Airport shuttle fee: AED 520 per vehicle (roundtrip, maximum occupancy 2)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

The Heritage Hotel, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the Dubai Mall . A very easy 5 minute walk. Nice swimming pool, friendly staff, always ready to arrange a taxi for you. Good breakfast. Nice property, can recommend this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marouane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff
Stayed 1 night in Sep 2024

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service
Staff service is fantastic and the strong point for this hotel
Stayed 3 nights in Sep 2024

8/10 Good

alita, College Station

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel for a short stay. Conveniently located and walking distance to major attractions.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Stayed 3 nights in Sep 2024

10/10 Excellent

Lidiia

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed two nights in Heritage Hotel. Very welcome stuff and comfortable clean place. Even pillows were different thickness. I enjoyed my days in this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel. Located walking distance to Dubai mall, many restaurants and Burj Khalifa. The pool area is great. Staff is wonderful!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sioux

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After a little mix-up on my behalf around check in, we had a wonderful stay at Heritage Hotel. Jay Ar, Yogesh, Neatam and ALL the staff were friendly, kind, welcoming and knowledgable. Burj Khalifa and Dubai Mall are almost on the doorstep. There’s restaurants everywhere, cuisine of every description. I’d love to return during winter for desert safari and more.
Stayed 2 nights in Sep 2024

8/10 Good

Chia Hwei Celine, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent - 5 to 10mins walk to Dubai Mall (note the route is unsheltered during summer!). Probably the best choice at that price point vs the more luxurious and pricey choices that are closer or interconnected to Dubai Mall. I had sent an email to the hotel about 5 days prior to my checkin enquiring about airport transfer but received no reply hence I removed 1 star (although it is not critical as it is easy to get a taxi from the airport). Buffet breakfast is very mediocore. Dinner at the restaurant was quite delicious. Helpful staff. Overall a pleasant stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hee Jung

Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad Danial

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Souk Al-Bahar and Dubai Mall. Really convenient! There's cafes and starbucks within the property's district. We arrived the hotel at 0530 in the morning and they were able to accommodate to our super early check-in at 0700 which is a big deal to us after a long flight. But sadly, we did not get our celebration cake which was pre-arranged by the reservation team as this was our birthday trip. Nevertheless, we really love the location and ambience of the hotel. Would come back for our next DXB trip.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ghali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience, great place and good staff, ms.neama in reception was very helpful and kindly
Stayed 4 nights in Aug 2024

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the Dubai mall and Burj Khalifa. Lots of dining options around. Nice pool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
The staff was very kind. Check-in was superb. I arrived early morning, even though I was given a room before check in time. The room was clean and have a nice city view of the Burj Khalifa. I definitely recommend this hotel to stay in Dubai close to the shopping Mall
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to mall and surrounding area but very quiet. Met lots of locals at the pub next door. Hotel is lovely. Food in the courtyard was great. Definitely recommend
Stayed 1 night in Apr 2024

8/10 Good

Ari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to Dubai Mall. Rooms are nice and staff are helpful. Breakfast options are good but not great.
Stayed 3 nights in May 2024

10/10 Excellent

Rasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. There was an issue checking in and they handled it quickly and politely without question. I would highly recommend this hotel!
Stayed 8 nights in May 2024

10/10 Excellent

vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Exceptional service. Great location
Stayed 2 nights in May 2024

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 7 nights at Heritage Hotel, and we left with the best impressions. This hotel has all you need for a perfect vacation in Dubai, but their main advantage is the team that interacts with guests. From the check in to the checkout moment, they made us feel at home. Everything was perfect and the response was very quick for every request that we had. I would like to thank Houda and Jay and especially Tarek for creating a perfect environment for guests and assisting to everyone with quick solution. We definitely will come back to this place.
Stayed 7 nights in Apr 2024

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a 5 star hotel rated at 4
Stayed 1 night in Apr 2024

10/10 Excellent

Jamaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff really elevated an already exceeding place. We enjoyed the stay, food, and hospitallity.
Stayed 2 nights in May 2024

10/10 Excellent

Mehwish

Stayed 3 nights in May 2024

10/10 Excellent

Nino Antonio, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, also near the Dubai Mall
Stayed 3 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non touristy hotel. Locals at bars and restaurants nearby. Couldn’t have picked a better location. Easy to get to mall but still felt secluded. Courtyard restaurant was amazing although very large portions. Hotel was lovely and would definitely stay again.
Stayed 3 nights in Apr 2024