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W Dubai - The Palm

5.0 star property

Photo gallery for W Dubai - The Palm

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Property amenity
Aerial view
Property amenity
On the beach, white sand, beach cabanas, sun-loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
West Crescent, Palm Jumeirah, Dubai, Dubai, 213138
  • Aquaventure
    ‪7 min drive‬
  • The Walk
    ‪16 min drive‬
  • Marina Beach
    ‪21 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬

Room options

View all photos for Wow Suite, Room, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wow Suite, Room, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Wow Suite, Suite, 1 Bedroom, Non Smoking, Terrace

55-inch LCD TV with satellite channels, TV, iPod dock

Wow Suite, Suite, 1 Bedroom, Non Smoking, Terrace

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Terrace)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking (Terrace)

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds, Non Smoking, Garden View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wonderful Room, Room, 2 Double Beds, Non Smoking, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Fabulous Room, Room, 2 Double Beds, Non Smoking, Ocean View

Fabulous Room, Room, 2 Double Beds, Non Smoking, Ocean View

Fabulous Room, Room, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Spectacular Room, Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Spectacular Room, Room, 1 King Bed, Non Smoking

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Spectacular Room, Room, 2 Double Beds, Non Smoking

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Terrace (View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Suite, 2 Bedrooms, Non Smoking, Terrace (View)

  • City view
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • Partial sea view
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

  • Ocean view
  • 175 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fabulous Room, Room, 1 King Bed, Non Smoking, Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fabulous Room, Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed, Non Smoking, Garden View

Wonderful Room, Room, 1 King Bed, Non Smoking, Garden View

Wonderful Room, Room, 1 King Bed, Non Smoking, Garden View

  • Partial ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Room, 1 Double Bed, Non Smoking (View)

  • City view
  • 100 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

  • Ocean view
  • 167 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Terrace

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Terrace

  • Ocean view
  • 184 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Terrace

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Terrace

  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

Front of property - evening/night

Jumeirah Zabeel Saray Dubai

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1003)
The price is AU$747
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Jumeirah Zabeel Saray Dubai

About the area

Dubai

Located in Dubai (Palm Jumeirah), W Dubai - The Palm is within a 15-minute drive of Aquaventure and Dubai Marina Mall. .This beach hotel is 7.9 mi (12.7 km) from Marina Beach and 8 mi (12.9 km) from The Walk.

What's nearby

  • Aquaventure - 7 min drive - 3.5 km
  • Dubai Marina Mall - 14 min drive - 12.3 km
  • The Walk - 16 min drive - 12.9 km
  • Ibn Battuta Mall - 19 min drive - 17.3 km
  • Marina Beach - 21 min drive - 12.8 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 7 min drive
  • Al Maktoum Intl. Airport (DWC) - 40 min drive

Restaurants

  • ‪Al Safadi - ‬9 min drive
  • ‪Th8 Palm Dubai Beach Resort - ‬3 min drive
  • ‪Th8 Palm beach bar - ‬19 min walk
  • ‪W Lounge - ‬1 min walk
  • ‪Akira Back - ‬1 min walk

About this property

W Dubai - The Palm

Luxury hotel on the beach, with 2 outdoor pools
W Dubai - The Palm offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 350 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with Frette Italian sheets. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a 24-hour fitness center. Additional features at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
Grab a bite at Akira Back, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 13073 square feet (1215 square meters) of space consisting of conference space and 6 meeting rooms. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
W Dubai - The Palm has 4 restaurants serving breakfast, lunch, and dinner.
Akira Back - This restaurant overlooks the pool and garden and specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
LIV - This restaurant specializes in international cuisine and serves dinner only. Open daily.
SoBe - Overlooking the ocean and pool, this rooftop bar specializes in Latin American cuisine and serves dinner only. Happy hour is offered. Open daily.
WET Deck - This poolside bar serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AED 160 per person
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Akira Back
  • LIV
  • SoBe
  • WET Deck

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Racquetball/squash
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,073 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • 2 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 10 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AED 350.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 250.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AED 160 per person
  • Pet fee: AED 350.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

W Dubai Palm Hotel
Palm Hotel
W Dubai Palm
W Dubai - The Palm Hotel
W Dubai - The Palm Dubai
W Dubai - The Palm Hotel Dubai

W Dubai - The Palm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 430 out of 585 reviews
Rating 8 - Good. 85 out of 585 reviews
Rating 6 - Okay. 38 out of 585 reviews
Rating 4 - Poor. 17 out of 585 reviews
Rating 2 - Terrible. 15 out of 585 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for solo travellers
The staff throughout were delightful and very receptive to any needs. There was nothing that irritated me about the room, everything I needed was there. As a solo traveller, I wouldn't have said no to more English speaking channels (one doesn't always want to be out alone at night) but what there was, was fine, good choice of news and movies in English. I was unforntunate enough to catch a bug when I was in Dubai and so had to be room bound for a bit. The hotel noticed I had Do not Disturb on my door for a while and were kind enough to phone the room and ask if I was ok. I found that rather impressive. So thanks to housekeeping and Daiana for being thoughtful.It is a hotel I would return to. Great orange juice btw.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kuldeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Jan 2025

6/10 Okay

yekaterina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated, not a 5 star resort
Hotel is outdated. Rooms are outdated. Rooms are also too dark even with the lights on. Curtains ripped. Stains on pillows, stains on patio couches. Unable to accommodate with Nut allergy. Random excuses. Limited food options. Buffet breakfast or Bar Al a cart. Bar breakfast was excellent, but wish there was a restaurant with outside seating for breakfast. Drinks at a pool/wet deck were also diluted and weak. Staff was nice, welcoming, friendly. No complaints about staff.
Stayed 10 nights in Dec 2024

6/10 Okay

Anmol

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Inattentive poolside staff and very noisy poolside
Stayed 3 nights in Dec 2024

10/10 Excellent

Emery E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Nov 2024

10/10 Excellent

Jonni

Stayed 10 nights in Oct 2024

2/10 Terrible

Dave

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely dreadful after service - I cannot contact the hotel at all to get a copy bill - the IT systems were down when we checked out!!
Stayed 5 nights in Nov 2024

10/10 Excellent

astrid, Farmers Branch

Stayed 1 night in Nov 2024

2/10 Terrible

Shalin

Stayed 2 nights in Nov 2024

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool Location but far from the city - keep that in mind.
Stayed 5 nights in Nov 2024

4/10 Poor

Andrew, naples

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
From the get go the room at a nearly $1K US a night had so many many things not working properly it was awful. It was a challenge to find correct lighting. Auto curtains did not work. The air conditioning did not get it cool enough and the smell of the room was awful. We should have moved the next day !!! What’s worse is we had attended a Halloween event and upon return had a major issue !!! A cab returned us to the hotel and requested 4 times the amount it had cost to get to the event. SCAM/FRAUD The hotel only caused more problems now ever the front desk tried to help w/overall extremely poor attempt to correct or compensate. This could have easily been avoided had the security/front door been a lil brighter. He actually pushed me to pay the rate almost as if he was in on the scam !!!! This issue is NOT RESOLVED w/the W trying to dismiss the actions even after review of camera trying to pass the blame !!! My ancillary time for this issue is now into the hrs and they feel a small compensation of incidentals will suffice. THEY R WRONG !!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tareq

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, love the swanky vibe.
Stayed 3 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Expected a seamless check in since they emailed us multiple times requesting our flight information and arrival times. Booked a marvelous suite room and confirmed a 2pm arrival. Arrived at check in at 2:15 they told us the previous guest checked out at noon and they needed 30 minutes to finish cleaning and gave us the keys to a regular room until ours was finished. No problem, and a nice gesture. An hour later, no call, so we call down to reception who tell us they will check and call back but should be less than 30 minutes. 2 hours later, call again with same answer. We are both jetlagged and tired and have reservations to a show and dinner downtown. Finally go downstairs and talk to someone new thankfully. She comes upstairs 10 minutes later with our suite keys and we rush upstairs to shower and change frantically to get ready for our show. Complete waste of paying for a suite since the 4 hour's of the day we wanted to spend enjoying it we couldn't. Which we wouldnt of minded as much if the receptionist didnt keep lying to us. Just tell us from the beginning it wont be ready for 4 hours not itll be 30 minutes over and over. As a guy its not a big deal for me. But my wife thought we would be changing rooms quickly sowas hesitant to unpack all her bags to find her dress and makeup and shoes and accessories only to repack everything. Turns out we could of. Besides that the suite ( and temporary room) were nice. Most of the staff were friendly. Clean and very nice pool areas
Stayed 3 nights in Oct 2024

10/10 Excellent

Bisharah Emile

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff specially Mr. Mina
Stayed 5 nights in Oct 2024

10/10 Excellent

Babatunde

Stayed 4 nights in Oct 2024

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the W for my birthday celebrations with my best friend. It was the perfect girls trip with a great combination of party vibes but also luxury rest. We were hugely greatful for our room with the terrace that overlooked the pool. The breakfast staff were incredibly welcoming every morning and the food was of a very high standard with lots of choice. We’ll be returning to the W again and I would recommend anyone wanting a more adult friendly palm experience
Stayed 5 nights in Oct 2024

10/10 Excellent

abdullah, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. the pool and beach was fun and the food was really good. We at the buffets and at the restaurants. Was kid friendly but also felt hip for young parents. Akira the Japanese restaurant was so nice to us and accommodated our two little kids while allow us parents to have a fine dining experience.
Stayed 5 nights in Oct 2024

8/10 Good

Naser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is amazing. The concierge service should be improved since this is the W
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathaniel

Stayed 1 night in Oct 2024

6/10 Okay

Tanuja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel silly prices for drinks and too many people partying all night in rooms so very bad sleep - unless you are under 30 would not recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was the best! Very good service too. Lovely staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathaniel

Stayed 5 nights in Oct 2024

10/10 Excellent

Ninoska Lorena, Fairview

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Olivia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Awful checkin process very slow. Over an hour after arrival called to see where luggage was and they couldn’t find it. In total took 1hour 40mins to receive luggage because they had to find it. Shower also flooded bathroom, on arrival so had to call to get it fixed. However, the pool and beach was amazing. Amazing roof top views of the palm from SoBe. And very good sized room and balcony with good air conditioning. But checkin process was very stressful and I’d expect significantly better from a 5 star hotel and not for our luggage to go missing.
Stayed 2 nights in Sep 2024