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Sofitel Dubai The Palm Resort & Spa

5.0 star property

Photo gallery for Sofitel Dubai The Palm Resort & Spa

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
East Crescent Road, Dubai, 55558
  • Aquaventure
    ‪4 min drive‬
  • Burj Al Arab
    ‪18 min drive‬
  • Marina Beach
    ‪22 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪41 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, View

Classic Room

Classic Room, View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 2 Bedrooms, Kitchen, Sea View

  • 135 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Balcony, View (Palm View)

Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony, View (Palm View)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

  • 135 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Twin Room, 2 Single Beds, Balcony, View (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony, View (Palm View)

  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

  • 85 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 1 Bedroom, Kitchen, Sea View

  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

  • 125 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Family Apartment, 1 Bedroom, Kitchen, Resort View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 1 Bedroom, Kitchen, Resort View

  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Front of property - evening/night

Atlantis, The Palm

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1349)
The price is AU$1,320
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Atlantis, The Palm

About the area

Dubai

With a stay at Sofitel Dubai The Palm Resort & Spa in Dubai (Palm Jumeirah), you'll be within a 5-minute drive of Aquaventure and Palm Islands. .This beach resort is 7.9 mi (12.7 km) from Dubai Marina Mall and 8.1 mi (13.1 km) from The Walk.
View more Resorts in DubaiOpens in a new window

What's nearby

  • Aquaventure - 4 min drive - 1.9 km
  • Wild Wadi Water Park - 17 min drive - 14.0 km
  • Burj Al Arab - 18 min drive - 14.3 km
  • Souk Madinat Jumeirah - 18 min drive - 14.4 km
  • Marina Beach - 22 min drive - 13.2 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 41 min drive

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪ستاربكس - ‬17 min walk
  • ‪Wavehouse - ‬7 min drive
  • ‪Manava - ‬8 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury resort on the beach, with 5 outdoor pools
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 546 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Manava, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This resort has 13153 square feet (1222 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Laguna Lounge - Onsite theme restaurant. Open daily.
Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (13,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2200
  • New Year's Eve (31 December) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1003 reviews
Rating 8 - Good. 174 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property.
Stayed 3 nights in Dec 2024

8/10 Good

Sultan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Nayef

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty. Slimy bathrooms. Inconsistent cleaning and terrible food and facilities. Basically, it's falling apart. I have been there 5 years ago and was way nicer.
Stayed 6 nights in Dec 2024

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, nice room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay in the hotel again
Stayed 7 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Cemil

Travelled with partner
Liked: Amenities
Very kind staff. Incredible signature room. Ths only negative thing is the breakfast
Stayed 6 nights in Dec 2024

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is wonderful and we enjoyed the restaurants, the pool and the beach. Apartment itself could have been handed over and maintained better. Bidet was not functioning properly and guest toilet close to entrance didn't have towels. Master bedroom stand shower had faulty seal and floor slope was towards shower door causing water to accumulate. Little things that are annoying and not expected from a 5 star resort, especially when you are paying them a ton of $$. Also I'd booked a sea facing resort and they have me a resort view. Check-in was delayed by almost 30 min and we had to wait. However on last day due to one of my family members health issues, the manager was gracious enough to give us a late checkout. Barring some issues, overall stay was pleasant and relaxing. Next time will explore a different resort/ hotel in the Palm.
Stayed 4 nights in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel ,excellent service,
Stayed 6 nights in Dec 2024

6/10 Okay

CU CU

Travelled with family
Liked: Staff & service
Disliked: Amenities
Love hate relationship. Not as news and facilities at apartment room is lacking example no tooth brush, tooth brush holder, 1 spoon in the entire kitchen, bath robe not replaced etc. though staff are friendly, the receptionists aren’t great and not willing to help with early check in in request. We had to wait 7 hours for room to be ready and it’s only after I had to raise my voice demanding for the room. We were tired after overnight flight and definitely not great experience stating in Sofitel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nilesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the room and the hotel was great! I would like to say a special thank you to Suraj who made our stay extra special
Stayed 1 night in Dec 2024

2/10 Terrible

Abdalrahman

Stayed 7 nights in Jul 2024

10/10 Excellent

Kayhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Dubai for the first time in July and stayed near the front of the Palm. This area is a lot more quieter so if you enjoy the peace and quiet this place is definitely for you. The resort is massive and has a lot to offer from restaurants, an excellent pool to an amazing view from the beach.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaushik, Quincy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family vacation.
Stayed 2 nights in Nov 2024

10/10 Excellent

K M Saifur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Services, great amenities, great food, kids friendly, highly recommend.
Stayed 7 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel , every single member of staff were faultless, attentive , polite , kind and friendly , nothing was too much trouble and the stay was just perfect
Stayed 7 nights in Nov 2024

10/10 Excellent

Hionia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had the palm facing view from our room and really loved it! The service from check in to check out was excellent We booked a few activities like the Desert Safari through the hotel and they were incredible Definitely recommend the Sofitel to anyone wanting a luxury and inclusive experience
Stayed 9 nights in Nov 2024

10/10 Excellent

Ahmad

Stayed 1 night in Dec 2024

10/10 Excellent

Luke Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would definitely come back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from Elana and Rahuls team.
Stayed 9 nights in Nov 2024

8/10 Good

Davide, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in the Luxury Room at Sofitel The Palm Dubai was relaxing. The Polynesian-inspired decor, spacious balcony, and spa-like bathroom created a tranquil retreat. Access to premium amenities, including pools and a private beach, elevated the experience, making it truly memorable
Stayed 7 nights in Nov 2024

2/10 Terrible

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 5 nights in Nov 2024