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Canopy by Hilton Memphis Downtown

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
47-inch flat-screen TV with digital channels, TV
Lobby
Room, 1 King Bed with Sofa bed, Corner | Living area
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
164 UNION AVENUE, Memphis, TN, 38103
  • The Peabody Memphis
    ‪1 min walk‬
  • AutoZone Park
    ‪2 min walk‬
  • Peabody Ducks
    ‪2 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Hearing)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Corner

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Centric Beale Street Memphis

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1274)
The price is AU$332
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hyatt Centric Beale Street Memphis

About the area

Memphis

A stay at Canopy by Hilton Memphis Downtown places you in the heart of Memphis, within a 10-minute walk of Beale Street and FedEx Forum. .This hotel is 8.1 mi (13 km) from Graceland and 1.4 mi (2.2 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • Peabody Ducks - 2 min walk
  • Beale Street - 7 min walk
  • Orpheum Theatre - 7 min walk
  • FedEx Forum - 9 min walk
  • Bass Pro Shops at the Pyramid - 3 min drive

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

Hotel with a 24-hour fitness center, a short walk to Beale Street
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 174 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Canopy by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 9-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 120
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 47-inch flat-screen TV
  • Digital channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1003 reviews" "
Rating 8 - Good. 225 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Amenities
The way the bathroom was designed
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Beale Street
Great location to go to Beale Street! Not far from Sun Records too and across the street from The Peabody Hotel to see the ducks on display.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in downtown
This is a great place to stay. The room was very nice and comfortable. We didn't have hand soap or body wash, but when I asked for it they provided it in a timely manner. The location was walking distance to many things. The digital check-in process made things very easy. The staff was very helpful with everything including the valet service. I would definitely stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Travelled with family
Great great location walkable spots for meals and close to Beale. Beds need to be replaced a little uncomfortable but the staff is absolutely wonderful friendly and kind
Stayed 2 nights in Oct 2024

6/10 Okay

Keri

For the most part the stay was fine. Rooms were not cleaned enough, dirt, hair and extra trash on floor where you don’t look or pay attention to. Dusting certain piece of furniture in room needed to be done. Most hotel employees were not too helpful with giving info to guest. Info you need to know too. A incident happened in restaurant/bar while I was eating and it was very disturbing and not handle properly. But definitely thought Valer was on top of it the whole time that I needed them.
Stayed 3 nights in Oct 2024

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The elevators weren’t working, the TV didn’t work the entire time we were there, the USB ports to charge your phone didn’t work either. Hotel was clean and beautiful, convenient to restaurants and Beale street, staff was really nice and friendly.

4/10 Poor

Dana

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Stay
We were about 3 hours early for check in. Our room was ready and we were charged $40 for early check-in In 60 years of traveling I have never been charged for early check in. The hotel was practically empty. There had been a flood from the 3rd floor down. Restaurant was closed, Very inconvenient. Only one elevator was working \. Luckily there were very few guests. We were told by other guests that they had been notified of the issue and given an opportunity to change their reservation. we were not extended that courtesy. We would have chosen the Hilton across the street. For the entire stay there were loud fans all over the lobby. Base boards were removed and laying on the floor. It was a construction zone. On the last day the one remaining elevator was out of order. My 70 year old husband had to carry our luggage down 4 flights of stairs. There was never a manager available. Very disappointing stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trendy and Convenient to Beale Street
Excellent check-in experience. Eboni and her Staff were very accommodating, offered helpful local fare recommendations and were responsive when assistance was required. I really love the decor throughout. The lobby is a vibe and im sure can be a fun, trendy atmosphere for cocktails with friends or soon-to-be friends when their an event in town or at the adjacent baseball venue. Excellent proximity to Beale Street. No concerns with personal safety while walking the couple short blocks during the day and at night.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sherry

Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Half the hotel flooded and smelled like it. Elevator was broke for half our stay. We were on the third floor. TV in our room was broke. Can’t recommend this hotel
Stayed 4 nights in Oct 2024

8/10 Good

Celia

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Travelled with family
Liked: Staff & service
Hotel facillties were pretty limited. Lighting in room was terrible.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room had a weird cologne smell. Housekeeping turned the room and there was no body wash, no tissues, and little conditioner. There was also a dirty rug with a sticky spot.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean, staff was very nice.
Stayed 1 night in Sep 2024

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were scheduled to see a concert at Autozone Park. The hotel was in the perfect location. Directly across the street from Autozone Park and less than a block from Rendezvous. Valet parking was expensive and the in hotel breakfast prices were also expensive. The hotel room was great, bed was comfortable and show was good and HOT! Staff was friendly and helpful. The ice machine on our floor was broken but there wer directions to use the upper floors for ice.
Stayed 1 night in Sep 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a Beale st stay
Stayed 2 nights in Sep 2024

4/10 Poor

Chevelle

Disliked: Cleanliness, staff & service, property conditions & facilities
The customer service was subpar
Stayed 5 nights in Sep 2024

10/10 Excellent

Dondre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient to the downtown area and what it has to offer.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohita Malay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sherri, Webster

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice and most of the staff were great. They received a lower rating because the cleaning staff left our door open. We called the front desk to tell them and to notify them that we didn't get any new towels. Eventually 2 large towels were delivered, but nothing else was replaced.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deron, Mckeesport

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 2 nights in Sep 2024

8/10 Good

Tory

Liked: Cleanliness, staff & service, property conditions & facilities
nice atmosphere.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024