DoubleTree by Hilton Memphis Downtown

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Memphis Downtown

Reception
Snack bar
Room, 2 Double Beds, Corner
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Laundry

Explore the area

Map
185 Union Ave, Memphis, TN, 38103
  • AutoZone Park
    ‪1 min walk‬
  • The Peabody Memphis
    ‪1 min walk‬
  • Peabody Ducks
    ‪3 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Accessible

  • Sleeps 2
  • 1 King Bed

Aqua View

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Memphis

With a stay at DoubleTree by Hilton Memphis Downtown, you'll be centrally located in Memphis, steps from AutoZone Park and within a 10-minute walk of Beale Street. .This hotel is 0.4 mi (0.6 km) from Orpheum Theatre and 0.4 mi (0.6 km) from FedEx Forum.

What's nearby

  • Beale Street - 5 min walk
  • FedEx Forum - 8 min walk
  • Orpheum Theatre - 8 min walk
  • National Civil Rights Museum - 16 min walk
  • Bass Pro Shops at the Pyramid - 3 min drive

Getting around

  • Memphis Central Station - 19 min walk
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • ‪Flying Saucer - ‬6 min walk
  • ‪Charlie Vergos' Rendezvous - ‬2 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Huey's Restaurant - ‬2 min walk
  • ‪Tamp & Tap - ‬4 min walk

About this property

DoubleTree by Hilton Memphis Downtown

Hotel with a 24-hour fitness center, steps from AutoZone Park
DoubleTree by Hilton Memphis Downtown offers 280 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 280 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Memphis? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and 6 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (8000 square feet)
  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 112
  • Front entrance ramp
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 75
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 401 out of 1000 reviews" "
Rating 8 - Good. 267 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 98 out of 1000 reviews" "
Rating 2 - Terrible. 89 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hiroyuki

Stayed 2 nights in Oct 2024

2/10 Terrible

Joshua, Roanoke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worse check in experiences I’ve ever had. Rude, disrespectful, uncaring staff member who went out of her way to provide a terrible experience. Thankful for the other staff member who was able to simply resolve the issue with professionalism. Valet took forever and staff were also rude and uncaring. Would stay elsewhere if possible though the bed was comfy!
Stayed 1 night in Oct 2024

6/10 Okay

Janet

Disliked: Property conditions & facilities
The ceiling tile needed to be replaced. Shower head broke, had to hold the shower head just to take a shower. It was not worth the almost $600 we spent for two days.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth, Havana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to Beale Street and other attractions, clean and well-maintained. The staff was friendly and efficient, the onsite restaurant served good breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

8/10 Good

Mimi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is okay and close to all. It’s just a little pricey being there’s no ref in the room and hot water is very slow. Only one chair in the room for the price.
Stayed 2 nights in Oct 2024

2/10 Terrible

Suzanne

Liked: Staff & service
Disliked: Cleanliness
First rooms x 3 were tired, dirty and old, after complaining and getting moved, they were ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Adrianna

Stayed 1 night in Sep 2024

2/10 Terrible

Ellie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i begin.... for starters i paid for 2 double beds. When i called down to the front desk to ask them if we could switch to what i had a reservation for, they said they had no more rooms and quickly hung up. The rooms and lobby were unvacuumed and dirty. The smell of weed as soon as you walked in the loby by the valet station was over whelming. The rooms need to be updated. Everything was broken or all scratched up. Carpets are stained. The fire alarm went off at midnight and we had to stay in the lobby for over an hour with people complaining and yelling. Theres 0 free parking. Had to pay 32.00 a day for valet. We we got our car back, the radio was blaring, the temp was changed and there were 20 miles put on the car. But of course no one knew how that happened. Most unfriendly cuatomer service. Only thing and i mean only decent about this place is the location. Will not be back!!
Stayed 2 nights in Sep 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had our 1st stay here with my sept 17th for 5 nights. Loved this hotel ,room was very spacious,clean and had everything we needed. The staff were super friendly &helpful ,lamp didnt work in the room and we reported it and someone fixed it immediately. The restaurant on site was lovely and the food excellent and again the waiters were very friendly. The doubletree is very convenient for the redbirds baseball stadium as its right across the road. Also close is peabody hotel & Beale street. Will definitely stay here again when we return to memphis.
Stayed 5 nights in Sep 2024

6/10 Okay

jeffrey

Stayed 2 nights in Aug 2024

10/10 Excellent

glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Don, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

8/10 Good

Wendy

Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities, room comfort
staycation
the front desk lady was nice but the service was slow and unfamiliar. Took an hour to get clean towels. was not told that i needed to request for my room to be cleaned. And my room was not clean prior to me checking in. Tub was full of candy wrappers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be updated. Room was very dark because of dark paint with little light carpet needed replacing in several areas. Front desk staff was very friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

cynthia

Business traveller
Disliked: Cleanliness, amenities
Room carpeting dirty. Breakfast buffet overpriced no juice no grits - unable to choose from menu buffet only. No help with baggage. Not up to Hilton standard.
Stayed 3 nights in Aug 2024

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Phyllis

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel restaurant part was good. Car servine no gd
I enjoyed my stay people were nice and attentive. Just did not like pulling in to vallet park only to have people thcame before and after us get their cars parked and we had to ask for service. The those employees out side were complaining to us about people calling out and the weather being so hot...I m on vacation and want to enjoy my self. Not to here about strangers problem. As the take for forever to do their dam job. I will park in a public lot then have to deal with them again
Stayed 1 night in Aug 2024

8/10 Good

Darla

Liked: Property conditions & facilities
The door to the bathroom in our room didn’t close properly. Waited two hours to check in because computer systems were down. The lobby was humid and stuffy. Something nasty on the office chair in the room we stayed in. Mascara marks on sheets.
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024