Hotel Imperial Reforma

3.5 star property

Photo gallery for Hotel Imperial Reforma

View from property
View from property
Lunch and dinner served
Executive Quadruple Room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
Paseo De La Reforma 64, Mexico City, 06600
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪3 min drive‬
  • Zócalo
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Executive Quadruple Room

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room

  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Mexico City

Hotel Imperial Reforma is centrally located in Mexico City, a 1-minute walk from Paseo de la Reforma and 11 minutes by foot from Alameda Central. .This hotel is 1.5 mi (2.4 km) from Angel of Independence Monument and 1.7 mi (2.8 km) from Zócalo.

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.2 km
  • Monument to the Revolution - 6 min walk - 0.5 km
  • Alameda Central - 11 min walk - 0.9 km
  • Angel of Independence Monument - 3 min drive - 2.5 km
  • Zócalo - 4 min drive - 2.8 km

Getting around

  • Juarez Station - 8 min walk
  • Mexico City Buenavista Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Gloriosa - ‬1 min walk
  • ‪Tacos Hnos. Neri - ‬2 min walk
  • ‪Vips - ‬3 min walk

About this property

Hotel Imperial Reforma

Art Deco hotel with a 24-hour business center and a 24-hour front desk
Hotel Imperial Reforma offers 65 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gaudi, or stay in and take advantage of the room service (during limited hours). Breakfast is available for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mexico City? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.
Gaudi - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Breakfast available for a fee
  • A restaurant

Restaurants on site

  • Gaudi

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (3,229 square foot of space)
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • Lift

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Imperial Reforma
Hotel Imperial Reforma Mexico City
Hotel Reforma Imperial
Imperial Hotel Reforma
Imperial Reforma
Imperial Reforma Hotel
Imperial Reforma Mexico City
Reforma Imperial

Hotel Imperial Reforma Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1047 reviews
Rating 8 - Good. 321 out of 1047 reviews
Rating 6 - Okay. 201 out of 1047 reviews
Rating 4 - Poor. 76 out of 1047 reviews
Rating 2 - Terrible. 58 out of 1047 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lilia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It just had little cacariches
Stayed 2 nights in Dec 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estadía, puedes movilizarte hacia el Centro Histórico caminando al igual que Chapultepec, La Roma o Condesa. El hotel muy bueno, aunque puede tener mejoras sobre algunas amenidades.
Stayed 1 night in Dec 2024

6/10 Okay

WALTER, NANAIMO

Travelled with partner
The hotel fail on maintenance, uneven/low water pressure , not enough soap, curtain not as big as window, lamps and lightbulb off, elevator not working
Stayed 1 night in Dec 2024

10/10 Excellent

WALTER, NANAIMO

Liked: Cleanliness, staff & service, property conditions & facilities
Great value , location and professional staff
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
On the first day the woman came to service the room at 8:30 a.m.. The room wasn't serviced that day. The second day 8.30 again. She returned at 5, we left our room so she could service it. The bath towels were of poor quality. I asked for hand towels, we got one, it wasn't changed the entire week. The continental breakfast which was included was very poor and the same every morning. A member of staff at reception was surly and unhelpful, everything was too much trouble for her. On two nights there was a party that didn't finish until 1:30 a.m.. The music was so loud it could be heard in our room 2 floors above. I complained at reception but nothing could be done about it. We were unable to sleep until the parties had finished. Nothing could be charged to the room. It's the worst hotel I've ever stayed in. It should be removed from your website.
Stayed 7 nights in Dec 2024

6/10 Okay

Cele

Liked: Staff & service
HOTEL IMPERIAL REFORMA MEXICO
It seems that that my room wasn’t cleaned that day, no towels, etc.
Stayed 1 night in Dec 2024

10/10 Excellent

mildred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superrr experienciaaaa 💜💜💜
super centrico, me encanto y muy bien precio
Stayed 3 nights in Nov 2024

4/10 Poor

OKSANA

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Used to be good. Now dated and bad management
Bad management, Dated hotel 1.No early check in even 30 min before, when the room is available and hotel is empty. 2. LOUD as on noisies intersection and OLD one pane windows with worn rubber gaskets 3. Wedding / party in thr hall downstairs and rooms just above it. Music and craziness till 12 AM. Hotel refuaes to give another room
Stayed 1 night in Nov 2024

10/10 Excellent

araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so good
Stayed 3 nights in Nov 2024

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness
Mi room no have A/C l’m asking my refund soon is possible
Stayed 3 nights in Nov 2024

10/10 Excellent

Todd

Stayed 1 night in Oct 2024

10/10 Excellent

YOLANDA FUENTES, San Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

10/10 Excellent

CONNY

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis Alberto

Stayed 1 night in Oct 2024

6/10 Okay

Stacey

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is important to note that Spanish speaking is essential or Google translate to interact with the staff. The room's carpet was dirty and stained with an odor. There was no fridge or microwave in the rooms so that should be noted. Washcloths are not available so bring your own. While the location is ideal for being in the city, the downside is the city noise will affect your sleep. Lastly the bed was so uncomfortable and hard, my hips are still complaining.
Stayed 4 nights in Oct 2024

6/10 Okay

Blake, vancouver

Disliked: Cleanliness, property conditions & facilities
The room was dated and smelled bad
Stayed 1 night in Oct 2024

4/10 Poor

ANA

Disliked: Staff & service, property conditions & facilities
The room smelled like old cigarette. They should renew the rooms.
Stayed 1 night in Oct 2024

6/10 Okay

Marco

Rooms need updating
Stayed 2 nights in Oct 2024

6/10 Okay

VERONICA

Travelled with family
Stayed 2 nights in Sep 2024

6/10 Okay

Maria

Business traveller, Travelled with partner
Liked: Cleanliness
The customer service was not very good. The day I arrived the remote for the TV was not working, I went to the front desk to request another one and they never got one to me!
Stayed 4 nights in Sep 2024

8/10 Good

Lourdes

Travelled with group
Liked: Staff & service, amenities
El hotel es muy bonito pero hace falta que le den un poco de amor y que no lo dejen caer. Los colchones bien, el agua salía caliente y con presión. El personal ( la mayoría) súper atento y dispuesto a resolver los problemas que se me presentaron. El desayuno continental muy rico.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis Alberto, bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that everything was very close
Stayed 6 nights in Jul 2024

4/10 Poor

Gabriela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A very poor concept, only one cardboard cup in the room for coffee. One mini shampoo for 3 days of stay, an old burnt iron tied to a board, impossible to use.
Stayed 3 nights in Jul 2024

8/10 Good

Juan, Salt Lake City

Travelled with family
Liked: Staff & service, amenities
La ubicación excelente, todo el staff excelente pero la habitación que nos tocó se podía sentir y oler mucho polvo, no contaba con aire acondicionado
Stayed 3 nights in Jul 2024

8/10 Good

eduardo

Stayed 2 nights in Jul 2024