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Hotel Metropol

3.0 star property

Photo gallery for Hotel Metropol

Reception
Gym
Gym
Lobby
Luxury Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Luis Moya 39, Col. Centro Del. Cuauhtémoc, Mexico City, CDMX, 6050
  • Teatro Metropólitan
    ‪3 min walk‬
  • Alameda Central
    ‪3 min walk‬
  • Madero Street
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Elite Room

Elite Room

Elite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

Premier Room | Private kitchen

Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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About the area

Mexico City

With a stay at Hotel Metropol, you'll be centrally located in Mexico City, just a 3-minute walk from Alameda Central and 8 minutes by foot from Palacio de Bellas Artes. .This hotel is 0.7 mi (1.1 km) from Paseo de la Reforma and 1.2 mi (2 km) from Zócalo.

What's nearby

  • Alameda Central - 3 min walk
  • Palacio de Bellas Artes - 8 min walk
  • Paseo de la Reforma - 13 min walk
  • Monument to the Revolution - 15 min walk
  • Zócalo - 19 min walk

Getting around

  • Juarez Station - 4 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Bósforo Mezcalería - ‬1 min walk
  • ‪Casa Barista - ‬1 min walk
  • ‪Take a Wok, Centro - ‬1 min walk
  • ‪Carl's Jr. Independencia - ‬1 min walk
  • ‪Dublank Cafe - ‬1 min walk

About this property

Hotel Metropol

Hotel with free valet parking, a short walk to Palacio de Bellas Artes
Hotel Metropol offers 150 accommodations with hair dryers and irons/ironing boards. 32-inch LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 150 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional features at this hotel include a television in a common area, a ballroom, and a vending machine.
Grab a bite to eat at La Goleta, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Mexico City? This hotel has 861 square feet (80 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
La Goleta - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 160 for adults and MXN 100 for children
  • 1 restaurant
  • 1 bar
  • Free manager's reception
  • Room service available

Restaurants on site

  • La Goleta

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (861 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 160 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropol Mexico City
Metropol Mexico City
Hotel Metropol Hotel
Hotel Metropol Mexico City
Hotel Metropol Hotel Mexico City

Hotel Metropol Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 408 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jesus

Stayed 2 nights in Nov 2024

8/10 Good

IWEN

Stayed 1 night in Nov 2024

8/10 Good

Estrella

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

IWEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice and quiet.
The location is very convenient to see death parade. 7-11 store and banks are around the corner. Room is clean and parking is included. room #317 is big with two queen beds and two full bathrooms. Front desk answered me all the information I wanted. You have to pay for breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Estrella

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel was good for the value. Staff was friendly. The room had an extra floor fan which was a nice touch. The bathroom could’ve been cleaned better, there was hair on the side of the toilet and the towels were stained. Luckily I travel with my own towel. The linens were also stained with black marks. Overall, for the price it was ok and it was a walkable distance to Avenida Juarez.

6/10 Okay

Noelia Agredano

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Three days in to a five day stay, they replaced clean pillowcases with dirty ones, they replaced the sheets with holes with sheets without holes, and the replaced towels had holes, the hair dryer did not work, The room had no heat or air other than an oscillating fan with heater on a stand; the rooms/furniture are from the 60’s, other than a 10 year old televisión, probably have never been updated.
Stayed 5 nights in Oct 2024

8/10 Good

Maria P

Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Damian

Disliked: Staff & service
The guy at the front desk wasn’t very friendly
Stayed 1 night in Sep 2024

4/10 Poor

Jorge J.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room very old and felt dirty
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem.
Stayed 1 night in Aug 2024

8/10 Good

Isaias

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and comfortable. I have been coming here for years.
Stayed 1 night in Jun 2024

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food at the breakfast buffet was good and different every day personnel very kind.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hair on the pillow, hair in the glass cup
Pro: The hotel is located in the historical center. Cons: The sheets are ok, but there was hair on the pillow, and hair in the cup The room key card fails during the stay and requires a reactivation at the front desk The neighborhood is not safe after night, a robbery happened right in front of my eyes (not the hotel’s fault though)
Stayed 1 night in Apr 2024

6/10 Okay

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No Air Conditioning. Even though there were fans provided, the room remains about 78 degrees throughout the night. Other than no A/C the hotel is nice and very well located for sightseeing. Staff is very nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo amplio de las habitaciones,el aseo,la ubicación
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Maria A.

Liked: Cleanliness, amenities
Easy access to restaurants.
Stayed 1 night in Dec 2023

8/10 Good

Denyse

Travelled with group
Liked: Cleanliness, staff & service
Very good situation, perfect breakfast, réception ok,
Stayed 7 nights in Nov 2023

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2023

6/10 Okay

Frank

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ALBERTO, QUERETARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very well location
Stayed 2 nights in Sep 2023