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LaiLa Hotel CDMX

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for LaiLa Hotel CDMX

Reception
Front of property
Reception
Lounge
Standard Room, 2 Double Beds | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    3 min walk
  • Diana the Huntress Fountain
    3 min walk
  • Angel of Independence Monument
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area

Standard Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2456)
The price is AU$236
for 1 night
includes taxes & fees
19 Jan - 20 Jan
Galeria Plaza Reforma

About the area

Mexico City

Located in Mexico City (Reforma), LaiLa Hotel CDMX is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. .This hotel is 0.9 mi (1.4 km) from Angel of Independence Monument and 1.3 mi (2.1 km) from Chapultepec Park.

What's nearby

  • Paseo de la Reforma - 3 min walk
  • Angel of Independence Monument - 7 min walk
  • Chapultepec Park - 13 min walk
  • Auditorio Nacional - 6 min drive
  • Zócalo - 7 min drive

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Tacos la Salsa - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Don Asado - ‬2 min walk

About this property

LaiLa Hotel CDMX

Beaux Arts Mexico City hotel in Reforma with a 24-hour fitness center
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 167 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at La Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 1087 square feet (101 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MXN 150 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 245 for adults and MXN 200 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Terraza

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Bike tour information

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1087 square feet of space)
  • Coworking spaces
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 150
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 100
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Books
  • Double-glazed windows
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 719 out of 1088 reviews" "
Rating 8 - Good. 236 out of 1088 reviews" "
Rating 6 - Okay. 63 out of 1088 reviews" "
Rating 4 - Poor. 31 out of 1088 reviews" "
Rating 2 - Terrible. 39 out of 1088 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Juan

Disliked: Staff & service, amenities, property conditions & facilities
Not a good hotel
Stayed 4 nights in Oct 2024

6/10 Okay

Oliver

Travelled with family and small children
Disliked: Staff & service
Average. Nothing special.
Stayed 3 nights in Sep 2024

8/10 Good

Akinlana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff who are professional and polite. Very accommodating. Will return
Stayed 3 nights in Sep 2024

6/10 Okay

Daniela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Todo estuvo bien a excepcion de que el piso donde estaba se quedo sin aire acondicionado
Stayed 1 night in Sep 2024

6/10 Okay

Enrique

Business traveller
Liked: Cleanliness, staff & service, amenities
Excelente ubicacion, pero el hotel ya requiere algo de mantenimiento.
Stayed 2 nights in Sep 2024

2/10 Terrible

Joshua

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Terrible el llegar al hotel y pasar 3 dias sin aire acondicionado y el baño olia mal a causa de eso.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Sep 2024

10/10 Excellent

Jimmy

Stayed 8 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

6/10 Okay

Juan Carlos

Stayed 1 night in Sep 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta situado en un muy buen lugar a unos pasos de la avenida Reforma, si quieres ruido esta cerca si quieres calma también tienes la opción, la calle esta llena de restaurantes desde tacos hasta mariscos mucha variedad, el hotel también tiene buena comida y un buen desayuno
Stayed 3 nights in Sep 2024

10/10 Excellent

Missael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No words
Stayed 3 nights in Sep 2024

10/10 Excellent

Walter, houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Adlih M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at Laila hotel, it is a safe location. There's many restaurants close to the hotel. The service at the hotel was great. Our room was perfect everyday. The concierge and the bellboys were great. We have coffee one morning at the hotel restaurant and the service was great. We will definitely be back to this hotel. We love it.
Stayed 5 nights in Sep 2024

8/10 Good

Brisna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and helpful, and their trustworthy taxis are ideal when traveling in an unfamiliar area. the angel of independence and the malls are within walking distance.
Stayed 5 nights in Sep 2024

8/10 Good

Edgar

Stayed 5 nights in Sep 2024

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable stay
Excellent service, clean and comfortable beds. Would visit again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Rafaela

Travelled with family
Disliked: Cleanliness, amenities
The bedding linen had hairs and the desk had glass water marks everywhere. Room didn’t look or smell clean. One room smelled like old basement combined with smoking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was wonderful really enjoyed staying here close to many restaurants and landmarks. The only problem I had was the driver they had arranged to take me to the airport the hotel told me I would be charged a certain amount and the driver charged me $45 pesos extra. But that wasn’t the worst when I paid him he short changed me by another $100 pesos. Seems like he was trying to get any money out of me that he could. So just be careful. I know it’s not the hotels fault I’m not blaming them but the taxi, Uber, driver they hire is definitely hurting there good reputation.
Stayed 4 nights in Sep 2024

10/10 Excellent

Katelyn

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.
Stayed 1 night in Aug 2024

10/10 Excellent

peng

Stayed 4 nights in Aug 2024

10/10 Excellent

Valeria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable beds, strong warm showers, good service. Great area, close to many attractions. Would return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Great value
Stayed 4 nights in Aug 2024