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LaiLa Hotel CDMX

4.0 star property

Photo gallery for LaiLa Hotel CDMX

Reception
Lounge
Superior Room, 2 Double Beds | View from room
Reception
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    ‪3 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • Chapultepec Park
    ‪13 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area

Superior Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Geneve Ciudad de México

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1382)
The price is AU$256
for 1 room
includes taxes & fees
2 May - 3 May
Geneve Ciudad de México

About the area

Mexico City

Located in Mexico City (Reforma), LaiLa Hotel CDMX is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. .This hotel is 0.9 mi (1.4 km) from Angel of Independence Monument and 1.3 mi (2.1 km) from Chapultepec Park.

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Angel of Independence Monument - 7 min walk - 0.7 km
  • Chapultepec Park - 13 min walk - 1.2 km
  • Auditorio Nacional - 6 min drive - 4.0 km
  • Zócalo - 7 min drive - 6.2 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Tacos la Salsa - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Don Asado - ‬2 min walk

About this property

LaiLa Hotel CDMX

Beaux Arts hotel with a 24-hour fitness center and a 24-hour business center
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 167 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at La Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 1087 square feet (101 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered parking on site (MXN 150 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,087 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 820 out of 1247 reviews
Rating 8 - Good. 278 out of 1247 reviews
Rating 6 - Okay. 74 out of 1247 reviews
Rating 4 - Poor. 33 out of 1247 reviews
Rating 2 - Terrible. 42 out of 1247 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Near a lot of shops and restaurants.
Stayed 1 night in Jan 2025

8/10 Good

Joy Farid Ramirez Buendia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A un lugar que esta bien ubicado
Stayed 2 nights in Jan 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Rooms are comfortable. I would like more options in the menu for dinner. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 4 nights in Oct 2024

10/10 Excellent

Anna

Liked: Amenities
Excellent location, modern and comfortable rooms. Superior customer service.
Stayed 5 nights in Jan 2025

10/10 Excellent

JAIME, YERINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay around reforma.
Stayed 7 nights in Dec 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roll in shower in the accessible room needs some redesign, and they should construct a pocket door otherwise the wheelchair user needs to back into the shower, close the door and then get to the toilet. What I really liked was the friendly staff, the doormen, the waiters, the housekeeper. Wish they had filtered water instead of water bottles.
Stayed 4 nights in Jan 2025

10/10 Excellent

osterbeg

Stayed 1 night in Jan 2025

8/10 Good

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Safe area Friendly staff
Stayed 4 nights in Dec 2024

8/10 Good

Sarah R., Modesto

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location. Lots of restaurants nearby.
Stayed 5 nights in Dec 2024

2/10 Terrible

Luis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience, our air conditioner broke and the room was extremely HOT! They refused to give us a refund or switch us rooms. They attempted to fix the issue with offering us free breakfast. Stay away from this place, you been warned.
Stayed 1 night in Dec 2024

10/10 Excellent

María

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Stayed 6 nights in Dec 2024

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little small but it didn’t bother us. The food at the restaurant downstairs is really tasty.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group

Not good in shower

The door of shower cannot close very good, it let the water go to out side of shower
Stayed 2 nights in Dec 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the convenient location and helpful staff. the room itself was clean. comfortable, and well maintained, though not large. There was a wide range of restaurants nearby, and the area felt safe. Also, while not entirely quiet, the rooms seemed generally quieter than many hotels in popular areas, with the exception that they have a DJ night in the hotel on Friday nights.
Stayed 6 nights in Dec 2024

8/10 Good

Roberto Jose

Business traveller
Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Dec 2024

10/10 Excellent

Immer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

8/10 Good

Gilbert, Edmontona

Liked: Cleanliness, amenities, property conditions & facilities
To start with had a bad taste in my mouth at the beginning. I was outside the main door with my suitcases. No one came to help me. Thy could see me from the inside. Finally I’ve call reception and asked for help. Next day the waiter keep repeating the wrong room number at the restaurant. He brought me the bill with the wrong number. When I’ve corrected him, he blame on me and never came back to see if I was doing ok. Overall was an ok experience, but I wouldn’t give more than 3.5 stars. The hotel is not that nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizeth, Anaheim

Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas instalaciones y buen servicio . Muy buena ubicación en la ciudad
Stayed 1 night in Dec 2024