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Candlewood Suites Downtown by IHG

2.5 star property

Photo gallery for Candlewood Suites Downtown by IHG

Property amenity
Exterior
Seasonal outdoor pool
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
121 N Royal Street, Mobile, AL, 36602
  • Arthur R. Outlaw Mobile Convention Center
    ‪6 min walk‬
  • Mardi Gras Park
    ‪6 min walk‬
  • Mobile Cruise Terminal
    ‪12 min walk‬
  • Mobile, AL (MOB-Mobile Regional)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Walk-In Shower)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mobile

A stay at Candlewood Suites Downtown by IHG places you in the heart of Mobile, within a 15-minute walk of Mobile Cruise Terminal and Slave Market Site. .This hotel is 9.5 mi (15.4 km) from University of South Alabama and 0.1 mi (0.2 km) from Mobile Bay.

What's nearby

  • Arthur R. Outlaw Mobile Convention Center - 6 min walk - 0.5 km
  • Mardi Gras Park - 6 min walk - 0.6 km
  • Saenger Theatre Mobile - 7 min walk - 0.6 km
  • Mobile Cruise Terminal - 12 min walk - 1.0 km
  • Mobile Civic Center - 14 min walk - 1.2 km

Getting around

  • Mobile Regional Airport (MOB) - 30 min drive

Restaurants

  • ‪The Harbor Room - ‬7 min walk
  • ‪Loda Bier Garten - ‬7 min walk
  • ‪Joe Cain Cafe - ‬2 min walk
  • ‪Dauphin's Casual Fine-Dining - ‬2 min walk
  • ‪Heroes Sports Bar & Grille - ‬8 min walk

About this property

Candlewood Suites Downtown by IHG

Hotel with a 24-hour fitness center, near Mobile Cruise Terminal
Candlewood Suites Downtown by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 81 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Downtown by IHG.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Candlewood Suites Downtown
Candlewood Suites Downtown Hotel Mobile
Candlewood Suites Downtown Mobile

Candlewood Suites Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 420 out of 616 reviews
Rating 8 - Good. 124 out of 616 reviews
Rating 6 - Okay. 37 out of 616 reviews
Rating 4 - Poor. 14 out of 616 reviews
Rating 2 - Terrible. 21 out of 616 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Stayed 1 night in Oct 2024

8/10 Good

Shannon

Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Mobile
Our room had small kitchenette with sufficient items and good size fridge which would be great if you planned to stay several days. The room was very clean. We were pleased with the comfortable beds, pillows and nice linens. Considering the rate they could offer free continental breakfast. It is an older hotel but I would stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Latasha

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Overall the property location is amazing, there are plenty of dinning choices and lots to do within walking distance. The hotel has a warm and enjoyable entrance with the friendly ladies and gentleman up front and the holiday decor is so very pretty. Also there is free laundry which is always a plus, most hotels you have to pay for that. The only complaint that I have is the cleaning service. You have to ask at times to have your room clean and if you do just be prepared to for the head of cleaning to advise you with attitude that its the owners decision to not clean rooms one weekends and only will change your sheets on Wednesdays. Also the rooms have kitchen in them and they dont clean that either. I think the hotel is awesome but they just need to revamp whoever runs the housekeepers because they really dont do a good job. And when you ask for something you get a hard time from the head of the housekeepers. defiantly will not stay here again. and thats only because of the housekeepers.
Stayed 1 night in Nov 2024

8/10 Good

linda

Stayed 1 night in Oct 2024

4/10 Poor

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ridiculous fees added on to the bill. Also had to pay for parking. Won't be staying here again.
Stayed 3 nights in Nov 2024

8/10 Good

Shanice

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Really need a place/shelf in the shower for products
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel G

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Full kitchen spacious room Free on site parking
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Cole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2024

8/10 Good

Jeremy

Stayed 3 nights in Sep 2024

10/10 Excellent

Tristan

Stayed 1 night in Sep 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Sheets had not been changed, smelled like men cologne
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

8/10 Good

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the staff were helpful. Had to pay fees for parking in the on site lot.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie, Wichita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property worked great for us.
Stayed 1 night in Aug 2024

8/10 Good

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proerty was clean and nice
Stayed 1 night in Aug 2024

8/10 Good

Runbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024