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Hilton Rose Hall an All-Inclusive Resort

4.5 star property

Photo gallery for Hilton Rose Hall an All-Inclusive Resort

Aerial view
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Aerial view
Suite, Oceanfront (Prime Minister) | Balcony view
6 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Rose Hall, Montego Bay, Saint James, 33126
  • Montego Bay Convention Centre
    ‪14 min walk‬
  • Rose Hall Great House
    ‪14 min walk‬
  • Half Moon Golf Course
    ‪4 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

View from room

Room, 1 King Bed, Partial Ocean View

  • 34 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living room

Royal Suite, 1 King Bed

  • 103 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed with Sofa bed, Oceanfront

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed, Mountain View

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed, Resort View

  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Mountain View

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View

  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Prime Minister)

Suite, Oceanfront (Prime Minister) | Living room

Suite, Oceanfront (Prime Minister)

  • 206 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Ocean Front Walk out)

Room, 2 Queen Beds, Oceanfront (Ocean Front Walk out)

Room, 2 Queen Beds, Oceanfront (Ocean Front Walk out)

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ocean Front Walk out)

Room, 1 King Bed (Ocean Front Walk out)

Room, 1 King Bed (Ocean Front Walk out)

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Montego Bay

When you stay at Hilton Rose Hall an All-Inclusive Resort in Montego Bay, you'll be next to a golf course, just steps from Jamaica Beaches and 14 minutes by foot from Montego Bay Convention Centre. .This beach resort is 1.1 mi (1.7 km) from Rose Hall Great House and 2 mi (3.2 km) from Half Moon Golf Course.
View more Resorts in Montego BayOpens in a new window

What's nearby

  • Cinnamon Hill Golf Course - 6 min walk - 0.5 km
  • Montego Bay Convention Centre - 14 min walk - 1.2 km
  • Rose Hall Great House - 14 min walk - 1.2 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 1.6 km
  • Half Moon Golf Course - 4 min drive - 3.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 21 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬4 min drive
  • ‪Lobby Bar - ‬6 min drive
  • ‪Choicez - ‬3 min drive
  • ‪Starcafé - ‬7 min drive
  • ‪Waves Restaurant - ‬4 min drive

About this property

Hilton Rose Hall an All-Inclusive Resort

Luxury resort on the beach, with 2 outdoor pools
Hilton Rose Hall an All-Inclusive Resort offers 495 accommodations with free minibar items and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 48-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

A private beach, 4 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Radiant Spa has 9 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 495 guestrooms featuring refrigerators and LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Fresh, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Montego Bay? This resort has 14647 square feet (1361 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Fresh - This buffet restaurant serves breakfast, lunch, and dinner.
Moonstone - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Rum Factory - This restaurant specializes in Caribbean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Seaside Bar and Grille - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Mangoes - This restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hilton Rose Hall an All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Fresh
  • Moonstone
  • Rum Factory
  • Seaside Bar and Grille
  • Mangoes

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Air hockey
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Farming classes
  • Table football
  • Free water park access
  • Full-service spa
  • Golf
  • Karaoke
  • Kayaking
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Snorkelling
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Corner/local shop
  • Lazy river
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14647 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Games
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – June 2021
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.
Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive
Rose Hall All Inclusive
Hilton Resort All Inclusive
Hilton Rose Hall
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall All Inclusive Montego Bay
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Hilton Rose Hall
Hotel Hilton Rose Hall Resort and Spa Montego Bay
Montego Bay Hilton Rose Hall Resort and Spa Hotel
Hotel Hilton Rose Hall Resort and Spa
Hilton Rose Hall Resort and Spa Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort
Hilton Rose Hall Montego Bay
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Hilton Rose Hall Resort All Inclusive
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hotel Hilton Rose Hall Resort and Spa – All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall All Inclusive
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Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall Resort Spa – All Inclusive
Hilton Rose Hall All Inclusive

Hilton Rose Hall an All-Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1077 out of 1991 reviews
Rating 8 - Good. 495 out of 1991 reviews
Rating 6 - Okay. 239 out of 1991 reviews
Rating 4 - Poor. 90 out of 1991 reviews
Rating 2 - Terrible. 90 out of 1991 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ester

Stayed 4 nights in Dec 2024

8/10 Good

Colette

Stayed 3 nights in Dec 2024

10/10 Excellent

Ericia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!!
Stayed 4 nights in Dec 2024

6/10 Okay

Al

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the environment was easy to navigate.
Stayed 2 nights in Dec 2024

10/10 Excellent

Imroz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here. No complaints about anything. The food was good, staff was best. Literally all we wished for.
Stayed 5 nights in Dec 2024

2/10 Terrible

AMY

Stayed 7 nights in Sep 2024

10/10 Excellent

Melissa, Stamford

Stayed 1 night in Nov 2024

10/10 Excellent

Latasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was doing construction in the room next to me and a rubber burning smell was in my room.
Stayed 3 nights in Dec 2024

6/10 Okay

Latasha

Travelled with family and small children
Disliked: Property conditions & facilities
Day 1 Arrival 3pm majority of the food was gone. There was a 20 min wait for pizza and they would only give you 2-3 slices TOTAL(it was 3 adults & 1 child), mind you the slices was the size of cheese bread sticks. The restaurants that required reservations were all booked for the entire 3 day stay except one restaurant which we couldn’t eat due to allergies. Dinner at the buffet didn’t have much of a selection, nasty. So we ordered room service for a fee of $10. Let’s not forget the lobby and walk areas had multiple buckets because the ceilings was leaking. Day 2 Now at breakfast which is majority pork, when I asked for them to place the turkey sausage (only other meat to chose from) on the grill he told me No, I had to go ask another employee to do it, now remember this ALL INCLUSIVE. It’s lunch time now 1pm, everything we ordered “they had no more of” BEEF PATTIES, NUGGETS, and the cheeseburger took 40 mins! The only thing good about this resort is housekeeping(very attentive) and some of the bartenders Josiah & Smiley! Day 3 & 4 Could not get reservations at the Rum factory no matter what each morning it said it was booked and of course when we went to get pizza it was 30 minutes wait time, no nuggets for the kids! The amount of stray cats running away is insane Safe to say I will not be returning here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie

Stayed 3 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Sara Y

Disliked: Cleanliness
Stayed 5 nights in Nov 2024

4/10 Poor

Debra

Stayed 5 nights in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everyone was super nice and welcoming. We had an exceptional time, except for the AC that did not work properly which was not as cold as we'd hoped. Buffet was excellent and they had several other restaurants that were also great but need reservations. Location was also good as it was close to the airport. Love the pools as well. We had an amazing time and would come back.
Stayed 6 nights in Nov 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Faith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was absolutely exceptional. Imani who checked me in went above and beyond to accommodate my allergy. And chef Pete took extraordinary care. Many thanks to both!
Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was accomdating.
Stayed 4 nights in Nov 2024

6/10 Okay

Amrit N, Bishop

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the private clean beach access. Staff were generally friendly although, several of them need training on etiquette. Because the facility is dated, it did not feel clean or tidy. With only 3 dining facilities, there was not not enough choices- more restaurant choices please. Since the resort is far from local shopping and viewing an organized transport to town should fill this gap.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bholanauth

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good staff was very nice and room service was very good. And room was very clean
Stayed 4 nights in Nov 2024

4/10 Poor

Lynn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I really expected more from a Hilton hotel. This trip was for my 50th birthday and ended up as a huge disappointment. The grounds were pretty and for the most part it was clean, but leaks everywhere to the point where the ceiling in a high traffic area fell in by the end of our stay. Their restaurant booking system was broken and when we inquired with the concierge she said she knew, but didn’t seem interested in helping to fix it. The rooms were noisy, in no way soundproof like a typical hotel. We spoke to other guests who had stayed there last year at the same time and they said it was great. Nothing like it is now. There are surcharges for room service, no shuttle to town like there used to be, pricing for the steakhouse doubled. Just seems like they are trying to nickel and dime you while not providing excellent conditions or service. Bartenders are nice and drinks were good. Food is typical resort food. Not spectacular but not terrible. If you want anything from the Jerk Hit go early. They frequently ran out. Don’t stay at this hotel it’s not worth it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Brian

Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The food is amazing!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shelly L

Stayed 4 nights in Sep 2024