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Hotel Heliconia - Monteverde

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Heliconia - Monteverde

Family Suite
Family Suite | Living area
Gulf view King | Living area
29-inch LCD TV with cable channels, books
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
Cerro plano, Monteverde, PUntarenas, 60109
  • Children's Eternal Rain Forest Bajo del Tigre
    9 min walk
  • Restaurante Thomas & Thiago
    1 min walk
  • Transmonteverde Bus Terminal
    10 min walk
  • La Fortuna (FON-Arenal)
    148 min drive

Room options

View all photos for Heliconias Superior

Heliconias Superior

Heliconias Superior

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gulf View Queen

Gulf View Queen

Gulf View Queen

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gulf view King

Gulf view King

Gulf view King

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family King

Premium bedding, in-room safe, individually decorated

Family King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Rooms

Premium bedding, in-room safe, individually decorated

Family Rooms

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

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Garden

El Establo Mountain Hotel

Pool
Spa
Kids pool
Parking included
4.1 out of 5, Very good, (1000)
The price is AU$444
for 1 night
includes taxes & fees
6 Jan - 7 Jan
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About the area

Monteverde

With a stay at Hotel Heliconia - Monteverde, you'll be centrally located in Monteverde, a 9-minute walk from Monteverde Butterfly Gardens and 12 minutes by foot from Monteverde Orchid Garden. .This hotel is 0.7 mi (1.2 km) from Reserva Biológica Bosque Nuboso Monteverde and 1.2 mi (1.9 km) from Curi-Cancha Reserve.

What's nearby

  • Monteverde Butterfly Gardens - 9 min walk
  • Monteverde Orchid Garden - 12 min walk
  • Reserva Biológica Bosque Nuboso Monteverde - 14 min walk
  • Curi-Cancha Reserve - 4 min drive
  • Monteverde Cloud Forest Biological Reserve - 8 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 155 min drive

Restaurants

  • ‪Laggus Restaurant - ‬13 min walk
  • ‪Café Monteverde - ‬14 min walk
  • ‪Las Riendas Restaurant - ‬2 min walk
  • ‪Tree House Restaurante & Cafe - ‬14 min walk
  • ‪Restaurante Sabor Tico - ‬10 min walk

About this property

Hotel Heliconia - Monteverde

Hotel with free breakfast, a quick walk to Monteverde Butterfly Gardens
Hotel Heliconia - Monteverde offers 40 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 29-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring espresso makers and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy a meal at Rana Roja or snacks in the coffee shop/cafe. The hotel also offers room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a bus station shuttle.
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Rana Roja - This restaurant specializes in Italian cuisine.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Hosted evening meal available daily for a fee of CRC 0.0

Restaurants on site

  • Rana Roja

Things to do

  • Spa services
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Accessible bus station shuffle
  • Bathroom emergency pull cord
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 99
  • Handrails in hallways
  • Hallway handrail height (centimetres): 99
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 99
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Books
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – January 2024
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 29-inch LCD TV
  • TV channels

Food and drink

  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CRC 0.0 for check-in between midnight and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CRC 0.0
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: CRC 0.0 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: CRC 0.0 for check-in between midnight and 3:00 PM
  • Late check-out fee: CRC 0.0 (subject to availability)
  • Laundry fee: CRC 0.0
  • Spa fee: CRC 0.0
  • Hosted evening meal: CRC 0.0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Heliconia Hotel
Hotel Heliconia
Hotel Heliconia Monteverde
Heliconia Monteverde
Hotel Heliconia
Heliconia Monteverde
Hotel Heliconia Monteverde
Hotel Heliconia - Monteverde Hotel
Hotel Heliconia - Monteverde Monteverde
Hotel Heliconia - Monteverde Hotel Monteverde

Hotel Heliconia - Monteverde Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 68 reviews" "
Rating 8 - Good. 16 out of 68 reviews" "
Rating 6 - Okay. 15 out of 68 reviews" "
Rating 4 - Poor. 4 out of 68 reviews" "
Rating 2 - Terrible. 4 out of 68 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a pretty good place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heliconia
Very nice, clean and all the staff were friendly and helpful, especially Louiz. He was wonderful. Grounds were beautiful with a lot of birds and flowers. Restaurant food wasn’t great but the staff was very good.
Stayed 2 nights in Jul 2024

10/10 Excellent

jim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and grounds. Great location and very spacious. Our kids loved the loft space in the rooms and beds were comfortable. Staff was very friendly and helpful. On site restaurant was very good and breakfast included made an easy start to our days.
Stayed 2 nights in Mar 2024

6/10 Okay

Allyson

Travelled with family
Liked: Cleanliness, staff & service
It was run down compared to other places we stayed. There was no heat/air conditioning and no way to open windows. It was just average.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to downtown, friendly staff and clean room.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and the view was amazing! Short drive to Sante Elena where there are shops and restaurants.
Stayed 3 nights in Nov 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous view of Monte Verde area
Stayed 2 nights in Jul 2023

10/10 Excellent

JOAQUIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limpio, habitación amplia para una familia de 4. Tranquilo. Linda vista. Bien ubicado. Buena atención. Gracias
Stayed 2 nights in Jun 2023

10/10 Excellent

Esteban

Stayed 3 nights in Apr 2023

2/10 Terrible

Mariano

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Be careful, they tried to ask for more money from us AT CHECKOUT. Terrible service and a really bad experience.
Stayed 3 nights in Apr 2023

10/10 Excellent

Geoffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderfully situated. Very nice wooden work. Very good beds.

10/10 Excellent

isidoro, trujillo alto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very well cared. beautiful place. nice rooms.
Stayed 1 night in Jul 2022

8/10 Good

Christian

Stayed 1 night in Jul 2022

10/10 Excellent

Keary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Monteverde
We arrived late and were received with the same enthusiasm as the first customer of the day. Our rooms were clean and comfortable and the property was immaculate. Our breakfast was absolutely amazing! We loved the charm of the hotel and the staff was very accommodating. Close to everything as well.
Stayed 1 night in Jul 2022

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Beautiful and peaceful location.
Stayed 2 nights in Jun 2022

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was a different experience
When we checked on, the person working the desk spoke to me as if he had an attitude. I did not feel welcomed. The needs were not comfortable and the pillows were flat. At night, it got really cold because there is no heat in the rooms. We tried to reserve the jacuzzi, but was later told that the heater was broken. I was going to plan a proposal while in the jacuzzi, but that fell through. thought about checking out a day earlier.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no telephone inmy room, and light did not work well.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the staff friendly, breakfast buffet was good...BUT oh my god the parking near impossible to find if you come in at night. Stayed in 500’s section and took forever to find parking for the area (had to drive to sign that said Art something and then another sign that had name of different hotel and holy cow if you went wrong way and had to reverse to turn around on very narrow gravel road) ... if you don’t have a car or drive in during the day it’s alright.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, nice large room. Had to drive to breakfast as we were far away from the restaurant.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Horrible mattress. Room was clean. Staff was nice.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
room was cold! but porch was nice!
we had a glassed in porch which was wonderful - however the weather was VERY cool and windy and there was no heat in the room. There were small ants in the room and on the porch that swarmed any food or sweet thing left out. The room was on the third floor with no elevator - this would be a concern for anyone not able to climb steps easily. Also the uphill/steps from the reception area to the room would be difficult for those who were not in really good shape....
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Shower stream was weak and shower head in poor condition. Very little hot water. Had to rush not to run out of hot water
Stayed 4 nights in Dec 2017