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Comfort Suites Downtown

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Downtown

Exterior
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily on-the-go breakfast
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Crescent Street
    1 min walk
  • Sainte-Catherine Street
    2 min walk
  • 1250 René-Lévesque
    4 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    16 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen beds with sofabed

  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Montreal Downtown-Hotel Europa

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (2323)
The price is AU$154
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Best Western Plus Montreal Downtown-Hotel Europa

About the area

Montreal

With a stay at Comfort Suites Downtown, you'll be centrally located in Montreal, steps from Sainte-Catherine Street and 6 minutes by foot from Bell Centre. .This hotel is 0.6 mi (1 km) from McGill University and 0.3 mi (0.5 km) from Montreal Museum of Fine Arts.

What's nearby

  • Sainte-Catherine Street - 2 min walk - 0.2 km
  • Montreal Museum of Fine Arts - 6 min walk - 0.5 km
  • Bell Centre - 6 min walk - 0.5 km
  • McGill University - 12 min walk - 1.1 km
  • Notre Dame Basilica - 3 min drive - 2.3 km

Getting around

  • Lucien L'Allier Station - 4 min walk
  • Peel Station - 8 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 16 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬1 min walk
  • ‪Brutopia - ‬1 min walk
  • ‪Gyu-Kaku BBQ - ‬1 min walk
  • ‪Coco Fresh Tea & Juice - ‬2 min walk
  • ‪Daldongnae Korean BBQ - ‬2 min walk

About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (CAD 40 per day)
  • Height restrictions apply for on-site parking
  • Free off-site parking within 591 ft from 11:00 AM to 8:30 PM

Food and drink

  • Free on-the-go breakfast available weekdays 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: CAD 40 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 575853, 2024-07-31

We should mention

Parking height restrictions apply

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 211 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mahamoud, Montreal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel was Ok. My stay was not as expected, but I dealt with. Staff was great, kind and very reactive. Special Thanks to the woman who called because we forgot our kid Nintendo Switch.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dincer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was worst experience. Not clean elevator doesn’t work and too small restaurant. I don’t recommend anyone
Stayed 2 nights in Aug 2024

4/10 Poor

rupak

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything is not good . Room and corridor's too dirty
Stayed 6 nights in Aug 2024

6/10 Okay

Hala

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Average wait time for lift is 15 mns. The other one is out of order. The lift is also used by hotel workers. The blankets are torn. Cleanliss is very poor. The location is excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centre close to MRT and shops
Stayed 5 nights in Aug 2024

6/10 Okay

Yvonne

Travelled with group
Very central location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Average hotel. Elevators were slow and inconvenient.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do yourself a favor and stay away
Oh boy! Probably one of the worst hotels I've stayed at in North America in a very long time. Good news first: the receptionists were friendly and helpful (especially Yogesh). The breakfast workers were also nice. But that's about all I can say for good things. Simply put, this dingy hotel should not be more than $99 a night. The rooms were so dirty: candy wrappers, coffee cup lids, toothpicks, and crumbs were in corners of rooms and under furniture where the cleaning crew clearly had not vacuumed. When I folded out the sofa bed I screeched in horror at the stains and dirty and immediately folded it back! The carpet was damp and moldy and emitted a pungent smell. One of the 2 elevators was out of service so guests had to wait upwards of 10 minutes to get to and from their rooms. Do yourself a favor and pay a few dollars more a night to stay somewhere better. This hotel is run on a shoestring budget and is just so run down and nasty. I travel a lot for work in Asia (rural areas of Burma, India, and Thailand) and this is the kind of hotel I would find over in those areas, not in downtown Montreal!
Prepare for long waits!
Stayed 2 nights in Aug 2024

6/10 Okay

Mai

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
It was close to downtown but did not look that impressive on the outside.
Stayed 4 nights in Aug 2024

2/10 Terrible

DURGA MANI

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for three nights with my family, and unfortunately, the experience was far from pleasant. When we checked in, we were informed that room service would be provided every other day. However, on the scheduled day, our room was not cleaned. When I brought this up with the front desk, they told me the cleaning was rescheduled for the next day—the day we were checking out! This lack of basic service was incredibly disappointing, especially given that we were staying with kids had expected a certain level of care.
Stayed 3 nights in Aug 2024

8/10 Good

Riley

Stayed 3 nights in Aug 2024

8/10 Good

Ginette, Moncton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was a musty smell in the room but otherwise it was fine. One elevator was out of order all week which made it difficult especially in the mornings. Appreciated the breakfast included but dining area too small especially during summer with full hotel. Hotel rate was reasonable..
Stayed 3 nights in Aug 2024

6/10 Okay

Walla

Disliked: Property conditions & facilities
only 1 elevator working. Not enough towels left in the room after cleaning.
Stayed 3 nights in Aug 2024

8/10 Good

Muhammad

Liked: Cleanliness
Disliked: Staff & service
Parking was an issue. I looked for couple of parking places closed to the hotel there were no in/out .
Stayed 2 nights in Aug 2024

6/10 Okay

ALBERTO

no parking expensive
Stayed 2 nights in Jul 2024

6/10 Okay

Ranbir

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Phil

Travelled with partner
Disliked: Property conditions & facilities
One elevator didn't work and the other was super slow and small.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Stayed 2 nights in Aug 2024

10/10 Excellent

María del Mar

Travelled with family
Liked: Cleanliness, staff & service
All good, the only thing was that the whole time there was only one elevator working and it was very difficult to get to our room or get down to the lobby because we had to wait for long to take it every time.
Stayed 2 nights in Aug 2024

4/10 Poor

Greg

Stayed 2 nights in Jun 2024

4/10 Poor

James

Travelled with family
Disliked: Staff & service, property conditions & facilities
This was wosr stay in a long time. The parking was extra, the room had smell and we felt uncomfortable. Never sraying their again
Stayed 1 night in Aug 2024