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Room type Options Nightly price Book
Apartment, 1 Bedroom (2 Adults)
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Other room types
Apartment, 2 Bedrooms (3 adults)
4 Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
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Apartment, 2 Bedrooms (2 adults + 2 children)
4 Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 3 children)
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Apartment, 1 Bedroom, Partial Sea View (3 Adults)
1 Twin Sofa Bed and 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
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Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)
1 Twin Sofa Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)
1 Double Sofa Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Apartment, 1 Bedroom (3 Adults)
1 Twin Sofa Bed and 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Double Family (2 Adults)
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Apartment, 1 Bedroom (2 Adults + 1 child)
1 Twin Sofa Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Double Family (3 Adults)
1 Twin Sofa Bed and 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Apartment, 2 Bedrooms (4 adults)
4 Twin Beds and 1 Twin Sofa Bed
Room sleeps 4 guests
(up to 3 children)
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Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)
1 Double Sofa Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Double Family (2 Adults + 1 child)
1 Twin Sofa Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Double Family (2 Adults + 2 children)
1 Double Sofa Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Apartment, 1 Bedroom, Pool View (3 Adults)
1 Twin Sofa Bed and 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Apartment, 2 Bedrooms (2 adults + 3 children)
4 Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 4 children)
Select dates to see price
Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)
1 Twin Sofa Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Apartment, 1 Bedroom, Partial Sea View (2 Adults)
1 Double Sofa Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Apartment, 2 Bedrooms (2 adults + 1 child)
4 Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Apartment, 1 Bedroom, Pool View (2 Adults)
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Apartment, 1 Bedroom (2 Adults + 2 children)
1 Double Sofa Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Double Family (1 Adult)
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 5 restaurants and 6 outdoor pools

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Grocery/convenience store
24-hour front desk

When you stay at Grupotel Alcudia Pins in Muro, you'll be on the beach, within a 15-minute drive of Playa de Muro and Alcúdia Beach. This family-friendly hotel is 10.9 mi (17.6 km) from Pollensa Port and 0.4 mi (0.6 km) from Es Comú.

Make yourself at home in one of the 598 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided once per stay.

Dip into one of the 6 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with international cuisine at Bufet principal, one of the hotel's 5 restaurants. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 598
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 5
  • Waterslide
  • Number of outdoor pools - 6
  • Number of spa tubs - 1
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Pool sunloungers
  • Terrace
  • Lockers available
  • Vending machine
  • Uncovered parking

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 6
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Spanish
  • Danish
  • Norwegian
  • Swedish

Parking

Free parking nearby

Room Amenities

Grupotel Alcudia Pins offers 598 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, and hair dryers. This Muro hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • Microwave
  • Blackout drapes/curtains
  • Free WiFi
  • LCD TV
  • TV size 29
  • TV size (measurement) inch
  • Deep soaking bathtub
  • Bathtub or shower
  • Housekeeping - once per stay
  • Limited housekeeping
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Toaster
  • Number of bathrooms: 1
  • Mini-fridge

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Bufet principal - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Green & Grill - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Taverna - This beach restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

La Bambola - This restaurant specializes in Italian cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

The Garden BBQ - Overlooking the garden, this restaurant specializes in barbecue and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nearby Things to do

  • Bicycle rentals on site
  • Playground on site

Spa Services

  • Manicures and pedicures

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

Property Registry Number – H-PM-2637

Debit cards

Staffed front desk

Smoke detector

Online Penalty Collection

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults, and EUR 7.00 to 7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • TUI FAMILY LIFE Alcudia Pins Hotel Muro
  • TUI FAMILY LIFE Alcudia Pins Hotel
  • TUI FAMILY LIFE Alcudia Pins Muro
  • TUI FAMILY LIFE Alcudia Pins
  • TUI FAMILY LIFE Alcua Pins Mu
  • TUI BLUE Alcudia Pins
  • Grupotel Alcudia Pins Muro
  • Grupotel Alcudia Pins Hotel
  • TUI FAMILY LIFE Alcudia Pins
  • Grupotel Alcudia Pins Hotel Muro

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pool access available from 10:00 AM to 6:00 PM.

Only registered guests are allowed in the guestrooms.

Awards & Affiliations

  • Travelife
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