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It was a fairly simple stay, with just the basics in the room. Since we live in Japan, were used to certain aspects of a hotel room here, such as a tea kettle and coffee, plus some cups - and we missed those things. On the other hand, it was great to sleep on a bed that was not as hard as most Japanese mattresses. The breakfast was nothing special, but it was definitely appreciated. The staff were all friendly and helpful, and it was a welcome treat to have them all speak English. Overall, the stay was nothing special, but it had everything we needed, and the location was excellent. I would likely stay here again.

This has been by far one of the best hotels. The room isn’t of super high end luxury, but the onsen was one of the best. The buffet for breakfast competes with the level of a high end Las Vegas resort. And staff is excellent and multilingual.

Awesome ski in and out property, if you take the train and get off at the closest station they have a shuttle bus that takes you to the resort

Hotel is literally next to Nagano JR station. I can’t imagine it being any more convenient. The room was spacious and comfortable and breakfast buffet was excellent as well.

The property is very dated with no lift only stairs. Basic 3 star and in need of a re fit. Staff were good

It was a pleasure to stay here. The staff is kind and helpful. The rooms are clean and comfortable. The Seki ski area is next door and it’s a wonderful, small, family run place.